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Windows 7: Windows 7 (Crash dump)


09 Jan 2010   #1

Windows 7
 
 
Windows 7 (Crash dump)

Hello, I have just experienced a Crash dump, and I want to fix this problem. Called Microsoft, but my phone cut off, so I'm stuck. Here are the specs of the issue

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA8000974850
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\010910-19578-01.dmp
C:\Users\jus10\AppData\Local\Temp\WER-75083-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt



My System SpecsSystem Spec
.

09 Jan 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by TechGeek View Post
Hello, I have just experienced a Crash dump, and I want to fix this problem. Called Microsoft, but my phone cut off, so I'm stuck. Here are the specs of the issue

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA8000974850
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\010910-19578-01.dmp
C:\Users\jus10\AppData\Local\Temp\WER-75083-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Hi TG and welcome

we need the actual dmp file. use these to find and upload it to us. http://www.sevenforums.com/crash-loc...d-problem.html

thanks

Ken J+


My System SpecsSystem Spec
10 Jan 2010   #3
Microsoft MVP

 
 

Also, start with these diagnostics while waiting for a response:
Quote:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)
My System SpecsSystem Spec
.


06 Feb 2011   #4

Windows 7 64 bit
 
 

]I am also having issues with crash dumping while in the middle of gaming or just browsing. It cuts off, then showed BSOD, then reboots. I zipped the .dmp file.

[ATTACH]136974[/ATTACH
My System SpecsSystem Spec
19 Mar 2011   #5

Windows 7 64 bit
 
 

Hi All

I am in need of desperate help. My laptop has been suffering from a "Crash Dump" on average 4 times a day since I formatted and reinstalled Windows 7 64 bit. I have attached the .dmp files for your reference. Any help to solve this matter will be greatly appreciated.

Shaq777
My System SpecsSystem Spec
15 Aug 2011   #6

Windows vista
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by TechGeek View Post
Hello, I have just experienced a Crash dump, and I want to fix this problem. Called Microsoft, but my phone cut off, so I'm stuck. Here are the specs of the issue

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA8000974850
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\010910-19578-01.dmp
C:\Users\jus10\AppData\Local\Temp\WER-75083-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Hi TG and welcome

we need the actual dmp file. use these to find and upload it to us. http://www.sevenforums.com/crash-loc...d-problem.html

thanks

Ken J+

Hello my pc has having the same problem and i can't go to the site.
My System SpecsSystem Spec
14 Sep 2011   #7

Windows 7 home Premimum 64bit
 
 
blue screen of death

it is killing me. help
My System SpecsSystem Spec
28 Sep 2011   #8

64 bit Windows 7
 
 

Hi, I''ve had at least 5 crash dumps yesterday. My Dell vostro 3750 seems to be working today. But what do I do about it??

Thank you

Bob
My System SpecsSystem Spec
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 Windows 7 (Crash dump)




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