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Windows 7: Windows 7 crash while installing Adobe CS4

11 Jan 2010   #1
Paul Swanson

Windows 7 Ultimate
 
 
Windows 7 crash while installing Adobe CS4

While installing Adobe CS4 30-day trial there was a crash and I got the dreaded "Blue Page". The details provided for this were as follows:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1041
Additional information about the problem:
BCCode: 7a
BCP1: C0604000
BCP2: C00000C0
BCP3: BE8EE880
BCP4: C0800000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\011110-42323-01.dmp
C:\Windows\Temp\WER-46597-0.sysdata.xml
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C:\Windows\system32\en-US\erofflps.txt

A message indicated that the problem was "solved" by Windows, but should I go ahead with the Adobe installation?


My System SpecsSystem Spec
12 Jan 2010   #2
usasma
Microsoft MVP

 
 

Have you run the free Windows 7 Upgrade Advisor: http://www.microsoft.com/downloads/d...displaylang=en

After that, ensure the rest of your drivers are updated, then try installing it again.
If it BSOD's again - then post back and we'll start analyzing it.
My System SpecsSystem Spec
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 Windows 7 crash while installing Adobe CS4




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