I keep losing my external drives

G

Greenfaldo

New member
Local time
4:11 AM
Messages
23
Hi people

Had Windows 7 for alittle while now and i'm not sure if its 7 or the computer but if we try a transfer a file lets say an avi file from the compter to an external harddrive or a usb stick it will be ok for a while and then it stops the transfer and hangs at a certain point. At this time if look at the drive in my computer the drive shows up but shows that there isn't anything in the drive everything dissappears and the only way to get it back is to restart the computer.
Hope you can help cause its driving me nuts..

Thanks
 

My Computer My Computer

At a glance

windows 7
OS
windows 7
Welcome!

Try using Teracopy to transfer the file. Then we can diagnose the problem better.
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
fine it looks like the driver is not responding after some time so what you can do is ...
strt - strt search feild type [dev] and select device manager - and select universal serial bus controllers - click on + symbol bside usb and select usb root hub and rt click on the usb root hub and select properties - and select power management - and their would be a check mark bside allow the computer to turn off this device , so what you need to do is uncheck the check mark and click on ok - and restart the computer ....

now the external hard drive wouldnt stop responding after some time and it will work continuosly ....
 

My Computer My Computer

At a glance

xp
OS
xp
Both suggestions haven't worked, all drivers seem to be uptodate
 

My Computer My Computer

At a glance

windows 7
OS
windows 7
Make sure you have the latest BIOS.
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
USB

you may try getting yourself a powered USB buss adapter sometimes if you are using several USB devices the motherboard is not able to supply enough power for stable USB operation and can actually cause system to crash by using a power USB buss it' gets it's power from the AC adapter powering the buss

you may also want to try reformatting your USB drives NTFS when FAT is used they can be flakey
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate 32 bitAMD Athlon 64 X2 4200+ Overclocked to 3.0Ghz2 Gigs of G.Skill DDR2 800HIS ATI Radeon HD 2600 Pro With IceQ cooler
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32 bit
CPU
AMD Athlon 64 X2 4200+ Overclocked to 3.0Ghz
Motherboard
Biostar TF560 A2+
Memory
2 Gigs of G.Skill DDR2 800
Graphics Card(s)
HIS ATI Radeon HD 2600 Pro With IceQ cooler
Sound Card
6.1 Channel Sound Blaster Live 24 Bit
Monitor(s) Displays
Dual 20.5 " LG Flatrons W2052TO
Screen Resolution
1152x864
Hard Drives
Dual 36 Gig 10,000 RPM Raptors
PSU
430 watt Seasonic 80%+ Dual 12v Rails 2x80mm fans
Case
CHIEFMAX YA-5X
Cooling
4-80mm case fans 1-140mm case fan freezer 64 Pro CPU cooler
Keyboard
Saitek Eclipse II
Mouse
A4Tech wireless battery free optical scroll mouse
Internet Speed
1.5 meg down 384 up
Other Info
Logisys LED fan/light controller and dual 16" LED sticks mounted inside top of case all fans are LED all lighting is blue
DVD RW and CD RW both and Memory card reader
I'll try the latest bios, but where do i get that from???
And i can't believe that using a usb memory stick would cause the drives to dissappear, especially when they were working fine and the computer is 3 months old...
 

My Computer My Computer

At a glance

windows 7
OS
windows 7
What machine do you have? Did you build it yourself, or buy it?

If you bought it, look on the OEM's site, like dell.com or hp.com. Then go to the downloads section and select your machine.

If you built it, go to the motherboard's manufacturer's site, and look there.
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
I have a Packard Bell IMEDIA A4521 UK and i can't find the bios download, thanks for all your help so far. It's really getting to me as i can't get it sorted out and in the end i'll put a hammer through it. The annoying thing is its only a few months old.
Help me again please people..
Thanks
 

My Computer My Computer

At a glance

windows 7
OS
windows 7
I can't seem to find your motherboard. Try downloading Speccy, and post your motherboard.
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
manufacturer PB
Model wmcp78m
chipset vendor NVIDIA
cHIPSET MODEL NfOIRCE 720A

bIOS PHOENIX TECHNOLOGIES
VERSION P01-A2
DATE 26/06/09
 

My Computer My Computer

At a glance

windows 7
OS
windows 7
Does anyone know where i can update my BIOS??
 

My Computer My Computer

At a glance

windows 7
OS
windows 7

My Computer My Computer

At a glance

Windows 7 Ultimate 32 bitAMD Athlon 64 X2 4200+ Overclocked to 3.0Ghz2 Gigs of G.Skill DDR2 800HIS ATI Radeon HD 2600 Pro With IceQ cooler
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32 bit
CPU
AMD Athlon 64 X2 4200+ Overclocked to 3.0Ghz
Motherboard
Biostar TF560 A2+
Memory
2 Gigs of G.Skill DDR2 800
Graphics Card(s)
HIS ATI Radeon HD 2600 Pro With IceQ cooler
Sound Card
6.1 Channel Sound Blaster Live 24 Bit
Monitor(s) Displays
Dual 20.5 " LG Flatrons W2052TO
Screen Resolution
1152x864
Hard Drives
Dual 36 Gig 10,000 RPM Raptors
PSU
430 watt Seasonic 80%+ Dual 12v Rails 2x80mm fans
Case
CHIEFMAX YA-5X
Cooling
4-80mm case fans 1-140mm case fan freezer 64 Pro CPU cooler
Keyboard
Saitek Eclipse II
Mouse
A4Tech wireless battery free optical scroll mouse
Internet Speed
1.5 meg down 384 up
Other Info
Logisys LED fan/light controller and dual 16" LED sticks mounted inside top of case all fans are LED all lighting is blue
DVD RW and CD RW both and Memory card reader
Thanx but i cant believe i can't get them for free
 

My Computer My Computer

At a glance

windows 7
OS
windows 7
Hi there
still having trouble with the computer and had a look in the Event information and then tried to transfer an AVI file to the external drive, the fault occurred and this is what the error message cam up with.
"The driver detected a controller error on the \Device\Harddisk4\DR4"
Does this help in the dianostic of the fault..
Thanks
 

My Computer My Computer

At a glance

windows 7
OS
windows 7
what drive is drive 4 is it IDE or SATA hard drive or optical drive?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32 bitAMD Athlon 64 X2 4200+ Overclocked to 3.0Ghz2 Gigs of G.Skill DDR2 800HIS ATI Radeon HD 2600 Pro With IceQ cooler
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32 bit
CPU
AMD Athlon 64 X2 4200+ Overclocked to 3.0Ghz
Motherboard
Biostar TF560 A2+
Memory
2 Gigs of G.Skill DDR2 800
Graphics Card(s)
HIS ATI Radeon HD 2600 Pro With IceQ cooler
Sound Card
6.1 Channel Sound Blaster Live 24 Bit
Monitor(s) Displays
Dual 20.5 " LG Flatrons W2052TO
Screen Resolution
1152x864
Hard Drives
Dual 36 Gig 10,000 RPM Raptors
PSU
430 watt Seasonic 80%+ Dual 12v Rails 2x80mm fans
Case
CHIEFMAX YA-5X
Cooling
4-80mm case fans 1-140mm case fan freezer 64 Pro CPU cooler
Keyboard
Saitek Eclipse II
Mouse
A4Tech wireless battery free optical scroll mouse
Internet Speed
1.5 meg down 384 up
Other Info
Logisys LED fan/light controller and dual 16" LED sticks mounted inside top of case all fans are LED all lighting is blue
DVD RW and CD RW both and Memory card reader
Try updating the hard drive drivers. See snip.
View attachment 48867

If any software came with the drive, install it.
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
computersplus said:
what drive is drive 4 is it IDE or SATA hard drive or optical drive?
Click to expand...

Sorry not up to speed on computer jargon, they are all stand alone external drives which i connect via a USB which are causing the problems. Does that help???
I know its not a SATA drive.
 

My Computer My Computer

At a glance

windows 7
OS
windows 7
try running check disk on drive 4
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32 bitAMD Athlon 64 X2 4200+ Overclocked to 3.0Ghz2 Gigs of G.Skill DDR2 800HIS ATI Radeon HD 2600 Pro With IceQ cooler
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32 bit
CPU
AMD Athlon 64 X2 4200+ Overclocked to 3.0Ghz
Motherboard
Biostar TF560 A2+
Memory
2 Gigs of G.Skill DDR2 800
Graphics Card(s)
HIS ATI Radeon HD 2600 Pro With IceQ cooler
Sound Card
6.1 Channel Sound Blaster Live 24 Bit
Monitor(s) Displays
Dual 20.5 " LG Flatrons W2052TO
Screen Resolution
1152x864
Hard Drives
Dual 36 Gig 10,000 RPM Raptors
PSU
430 watt Seasonic 80%+ Dual 12v Rails 2x80mm fans
Case
CHIEFMAX YA-5X
Cooling
4-80mm case fans 1-140mm case fan freezer 64 Pro CPU cooler
Keyboard
Saitek Eclipse II
Mouse
A4Tech wireless battery free optical scroll mouse
Internet Speed
1.5 meg down 384 up
Other Info
Logisys LED fan/light controller and dual 16" LED sticks mounted inside top of case all fans are LED all lighting is blue
DVD RW and CD RW both and Memory card reader
Is check disc a program on the computer or something that i need to download?
Don't forget that this is happen on 4 of my devices, 2 external hard drives and 2 usb memory sticks.
 

My Computer My Computer

At a glance

windows 7
OS
windows 7
You must log in or register to reply here.

Similar threads

I keep losing video
Replies
0
Views
5K
townsbg
townsbg
I keep "losing" a SATA drive
Replies
7
Views
1K
erpster4
E
Solved I keep losing Windows
Replies
4
Views
1K
lehnerus2000
lehnerus2000
Solved System Not Seeing My External Drives ?
Replies
8
Views
2K
jumanji
jumanji
Keep losing my internet connection.
Replies
2
Views
4K
grounded
G
Back
Top