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Windows 7: Shutdown / Restart = BSOD


12 Jan 2010   #1

Windows 7 64 Bit
 
 
Shutdown / Restart = BSOD (Resolved)

Hi Guys,

I recently installed Windows 7 (Sunday) and got it all working, installed all my programs & made sure everything was working, I restarted my PC last night & it BSOD'd for no reason at all, I didnt install or change anything yesterday as all I did was turn it on, play a game and then turn it off again.

I have recently realised that it BSOD's when I hit shutdown or restart but windows error reporting can't find a solution so I have come to you guys for one

Attached is the dump from "minidump" in C:\Windows\

I look forward to seeing what you have to say

Thanks in advanced,
Daniel


My System SpecsSystem Spec
.

12 Jan 2010   #2

win 7 pro x64
 
 

ive only just put a program for lookin at these files bud so dont hold me to this but it says something about a hardware error.




Probably caused by : hardware

Followup: MachineOwner
---------
My System SpecsSystem Spec
12 Jan 2010   #3

64-bit Windows 8.1 Pro
 
 

Your crash is indeed hardware related as reported by a 0x124 error... see a through explaination by one of the best.. -=> here
My System SpecsSystem Spec
.


12 Jan 2010   #4

Windows 7 64 Bit
 
 

Thanks guys, I uninstalled my network driver, my hard drives and my video driver & let windows 7 reinstall the drivers for them (except for my graphics card) and it now shuts down / restarts perfectly!

Thanks again!
Daniel
My System SpecsSystem Spec
12 Jan 2010   #5

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by DanielF50 View Post
Hi Guys,

I recently installed Windows 7 (Sunday) and got it all working, installed all my programs & made sure everything was working, I restarted my PC last night & it BSOD'd for no reason at all, I didnt install or change anything yesterday as all I did was turn it on, play a game and then turn it off again.

I have recently realised that it BSOD's when I hit shutdown or restart but windows error reporting can't find a solution so I have come to you guys for one

Attached is the dump from "minidump" in C:\Windows\

I look forward to seeing what you have to say

Thanks in advanced,
Daniel
Hi Daniel and welcome

This one is pretty evident. Probably caused by hardware. You can use these to help find the exact cause.http://www.sevenforums.com/crash-loc...-what-try.html
I do note that the drivers below are over 2 years old and must be updated.
other things I would do
run a system file check sfc /scannow
download and run memtestx86
If you are overclocking STOP
if you haved a raid update its driver

If you get another crash upload the dmo so we can help you narrow the focus


Ken J+


Code:
secdrv.SYS        fffff880`05e00000    fffff880`05e0b000    0x0000b000    0x4508052e    9/13/2006 8:18:38 AM                        
LVUSBS64.sys        fffff880`028d0000    fffff880`028dc980    0x0000c980    0x45c4cedc    2/3/2007 1:05:16 PM                        
CamDrL64.sys        fffff880`028dd000    fffff880`029c4a00    0x000e7a00    0x45c4d1b7    2/3/2007 1:17:27 PM                        
lmimirr.sys        fffff880`043b9000    fffff880`043c0000    0x00007000    0x461c108d    4/10/2007 5:32:45 PM                        
tifsfilt.sys        fffff880`0283f000    fffff880`02856000    0x00017000    0x46d56889    8/29/2007 7:37:29 AM                        
timntr.sys        fffff880`0188e000    fffff880`0193e000    0x000b0000    0x46d568bf    8/29/2007 7:38:23 AM                        
tdrpman.sys        fffff880`01a1c000    fffff880`01ab0000    0x00094000    0x473856e1    11/12/2007 8:36:33 AM                        
AsIO.sys        fffff880`041b2000    fffff880`041b9000    0x00007000    0x47663d55    12/17/2007 4:11:49 AM                        
RaInfo.sys        fffff880`05f40000    fffff880`05f47000    0x00007000    0x477e818a    1/4/2008 1:57:14 PM                        
LMIRfsDriver.sys        fffff880`05f47000    fffff880`05f5a000    0x00013000    0x487b7e50    7/14/2008 11:26:56 AM

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\011210-31090-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a58000 PsLoadedModuleList = 0xfffff800`02c95e50
Debug session time: Tue Jan 12 09:50:57.223 2010 (GMT-5)
System Uptime: 0 days 0:04:58.956
Loading Kernel Symbols
...............................................................
................................................................
.............................................
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004a50028, b2000000, 14}

Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004a50028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000014, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`009f0a58 fffff800`02a21903 : 00000000`00000124 00000000`00000000 fffffa80`04a50028 00000000`b2000000 : nt!KeBugCheckEx
fffff880`009f0a60 fffff800`02bde513 : 00000000`00000001 fffffa80`04dbd620 00000000`00000000 fffffa80`04dbd670 : hal!HalBugCheckSystem+0x1e3
fffff880`009f0aa0 fffff800`02a215c8 : 00000000`00000728 fffffa80`04dbd620 fffff880`009f0e30 fffff880`009f0e00 : nt!WheaReportHwError+0x263
fffff880`009f0b00 fffff800`02a20f1a : fffffa80`04dbd620 fffff880`009f0e30 fffffa80`04dbd620 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009f0c50 fffff800`02a20dd5 : 00000000`00000004 00000000`00000001 fffff880`009f0eb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009f0c90 fffff800`02a14e88 : 000007fe`fc42af30 00000000`00000002 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`009f0cc0 fffff800`02ac87ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`009f0cf0 fffff800`02ac8613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009f0e30 000007fe`fc3e2211 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`01e1ebb0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`fc3e2211


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_TLB

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_TLB

Followup: MachineOwner
---------
My System SpecsSystem Spec
Reply

 Shutdown / Restart = BSOD




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