Windows 7: Random yet regular Windows 7 crashes-dump file attached

Win7HP · 13 Jan 2010

Hello, I suppose BSOD can also now stand for "black" screen of death ...
I have a brand new HP Pavillion Elite running a freshly installed Windows 7 Home Premium OS.

About 4 times in the past 3 days Windows switched to an all-black screen explaining it was shutting itself down to protect the system. I can't remember other details on the screen as it goes by so fast. I have no clue what's causing these crashes.

(On a possible related note but not necessarily related at all, ... I continue to lose connection with other wireless (shared) computers on my wireless routered home network which requires a reboot to get Windows 7 to recognize those computers again. The Internet connection however is NOT lost.)

Attached is the latest dump file which I would appreciate if someone could analyze and see if it reveals anything. I tried installing Window's debugging tools but the instructions are just too complicated or mal-explained.

Thank you greatly, in advance.

usasma · 14 Jan 2010

It's unusual for the Blue Screen of Death to turn black - have you checked your video card and cables for malfunctions?
The memory dump file doesn't give us much info, blaming a core Windows file. If this file was to blame, then you'd have many more problems other than an occasional BSOD. Please upload the rest of the dump files.

Please update or remove these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager. Please use the following instructions to locate the most current drivers:

Quote:

How To Find Updated Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

Here's the older drivers:

Code:

000.fcl      Fri Sep 26 09:11:22 2008 -CyberLink FCL driver
GizmoDrv.SYS Sun May 18 01:24:02 2008 - Gizmo Drive                                                              
PxHlpa64.sys Fri Feb 02 16:24:22 2007 - PxHelp or PxHlpa by Sonic Solutions 
RimSerial_AMD64.sys Tue Jan 09 11:50:11 2007 -Virtual COM port tunnel driver by Research in Motion

Summary of the single dump file:

Code:

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Jan 12 23:07:36.503 2010 (GMT-5)
System Uptime: 0 days 20:28:34.017
BugCheck 7F, {8, 80050031, 6f8, fffff80002a95798}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System

Windows 7: Random yet regular Windows 7 crashes-dump file attached

Random yet regular Windows 7 crashes-dump file attached problems?