Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 64-bit BSOD

14 Jan 2010   #1

Windows XP
 
 
Windows 7 64-bit BSOD

I have been asked by my mate to analyse this BSOD. However, I have installed the Debugging installer for 64-bit systems, and dowloaded both the Intel and AMD 64 symbols from the MS website. I have analysed BSOD's before for Vista 32-bit systems, so how come I can't do this one - I keep getting the wrong symbols!
His computer is Windows 7 64-bit, but none of the symbol files work! I have an AMD processor with Windows 7 64-bit, the Intel symbols won't work (which is strange because the computer I troubleshooted before was an Inte, My main desktop is an AMD Athlon 32 bit with XP 32-bit. I wish there was a way I could get it to work! So I cannot read the minidump file!
What can I do?


My System SpecsSystem Spec
.

14 Jan 2010   #2
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

My System SpecsSystem Spec
14 Jan 2010   #3

Win7 Ultimate X64
 
 

Did that work^^^
If not check your symbol file path in the file menu, enter
"SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols" without quotation marks
this will download symbols as required during debugging and store them in C:\SymCache, this part can be changed to any location you prefer on your computer
My System SpecsSystem Spec
.


14 Jan 2010   #4
Microsoft MVP

 
 

Step by step directions here: WinDbg Analysis Report
My System SpecsSystem Spec
15 Jan 2010   #5

Windows XP
 
 

I did download it from there yes
My System SpecsSystem Spec
15 Jan 2010   #6

Windows XP
 
 

Thankyou mate; following the instructions in that article worked; the text of the BSOD is attached
My System SpecsSystem Spec
15 Jan 2010   #7

Win7 Ultimate X64
 
 

0x124 error these are a pain, have a look at this might give you some ideas
http://www.sevenforums.com/crash-loc...-what-try.html
My System SpecsSystem Spec
15 Jan 2010   #8
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Are you using Avira Antivirus?
My System SpecsSystem Spec
15 Jan 2010   #9

Windows XP
 
 

I looked through it for a friend, and he is using Avira
My System SpecsSystem Spec
16 Jan 2010   #10
Microsoft MVP

 
 

Please zip up the memory dump file and upload it here (so we can check out the drivers that were loaded when the crash occurred).

That'll help to identify any older drivers that may be incompatible with Windows 7.
My System SpecsSystem Spec
Reply

 Windows 7 64-bit BSOD




Thread Tools




Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 06:02 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33