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Windows 7: NT Kernel & System freezing

17 Jan 2010   #1

Win7 x64
 
 
NT Kernel & System freezing

Hello!

Since 2 months my NT Kernel & System freezes randomly(has 60KB but uses 25% CPU on Quadcore) for about 1 second every 2 seconds.
You can start prozesses, use the mouse everything normal but is "lags" for a second every two seconds.
Even if you shut the machine down, it freezes thorugh the shutdoewn process, and shutdown will last about 6 miutes.
It can happen once a day, or once a week, you can't provoke it.
So i decided to switch from my Windows 7 x64 RC to a bought home premium.
Same problem.
I deinstalled some drivers, but it still comes (and goes after reboot).
I haven't made any changes to my hardware.

Any suggestions?

Mike

P.S.: I have also adplus logs

My System SpecsSystem Spec
.

17 Jan 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mechtild View Post
Hello!

Since 2 months my NT Kernel & System freezes randomly(has 60KB but uses 25% CPU on Quadcore) for about 1 second every 2 seconds.
You can start prozesses, use the mouse everything normal but is "lags" for a second every two seconds.
Even if you shut the machine down, it freezes thorugh the shutdoewn process, and shutdown will last about 6 miutes.
It can happen once a day, or once a week, you can't provoke it.
So i decided to switch from my Windows 7 x64 RC to a bought home premium.
Same problem.
I deinstalled some drivers, but it still comes (and goes after reboot).
I haven't made any changes to my hardware.

Any suggestions?

Mike

P.S.: I have also adplus logs

Hi and welcome

we need you to go into event viewer (type eventvwr in search). Go to the windows logs>application tab

You need to look for errors (they have red in the left column) that say app hang, app crash, etc. when you find them use the snipping tool (typs snipping in searc) to make a screenshot

Then using the attachment icon (shaped like a paperclip) in the reply form

See pics

Let us know if you need help


Ken J+
My System SpecsSystem Spec
17 Jan 2010   #3

Win7 x64
 
 

Here it is
My System SpecsSystem Spec
.


17 Jan 2010   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mechtild View Post
Here it is
That does seem to be the source. Any chance you could translate? It has something to do withh VSS backup and restore. It happens for a short duration at set intervals


Ken J+
My System SpecsSystem Spec
17 Jan 2010   #5

Win7 x64
 
 

Hi,
says something with shadow copy failure.
I/O writing processes can't not be emptied while the shadow copy creating time.Volume...
The Volumeindex in the shadow yopy file is 0.
Errordetails: Open(0x00000000, the operation is completed succesfully).
Empty(0x80042302) unexpected error at a component of the voulume shadow copy process.

Don't understand anything
My System SpecsSystem Spec
17 Jan 2010   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mechtild View Post
Hi,
says something with shadow copy failure.
I/O writing processes can't not be emptied while the shadow copy creating time.Volume...
The Volumeindex in the shadow yopy file is 0.
Errordetails: Open(0x00000000, the operation is completed succesfully).
Empty(0x80042302) unexpected error at a component of the voulume shadow copy process.

Don't understand anything
Since volume shadow is a function of backup, a work around would be to turn off the scheduled backups

KEn
My System SpecsSystem Spec
17 Jan 2010   #7

Win7 x64
 
 

the onlinehelp link says this.
Event ID 12297 ? VSS Shadow Copy Creation and Storage Space Availability

checked it but i have enough spaye, 3gb of 6 gb used
My System SpecsSystem Spec
17 Jan 2010   #8

Win7 x64
 
 

never turned it on,
where to do this?
when i go through settings my backup is not turned on?
My System SpecsSystem Spec
17 Jan 2010   #9

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mechtild View Post
the onlinehelp link says this.
Event ID 12297 ? VSS Shadow Copy Creation and Storage Space Availability

checked it but i have enough spaye, 3gb of 6 gb used
that link is for server 2008. may apply but Im not sure

ken
My System SpecsSystem Spec
17 Jan 2010   #10

Win7 x64
 
 

where to go to turn it of?
My System SpecsSystem Spec
Reply

 NT Kernel & System freezing




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