Random BSOD on boot


  1. Posts : 20
    Windows 7
       #1

    Random BSOD on boot


    Just like it said, a random BSOD during bootup.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Peaches491 said:
    Just like it said, a random BSOD during bootup.


    Hi and welcome


    the two files that caused this crash are both involved in the win 7 security system and often fail on "cracked" versions. there is no info as to what else they are used for. there is also some info that these can also be viral

    If your softeare is legal and activated. I would

    Run a system file check
    type cmd in search>right click and run as admin>sfc /scannow

    if you get errors in that you should leet us know

    If you are overclocking stop



    Ken J+

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\011710-23774-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02c17000 PsLoadedModuleList = 0xfffff800`02e54e50
    Debug session time: Sun Jan 17 17:48:19.708 2010 (GMT-5)
    System Uptime: 0 days 0:02:27.581
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..........................
    Loading User Symbols
    Loading unloaded module list
    ...
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c000001d, fffff880047697ea, fffff880038e1770, 0}
    
    Probably caused by : spsys.sys ( spsys+197ea )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c000001d, Exception code that caused the bugcheck
    Arg2: fffff880047697ea, Address of the exception record for the exception that caused the bugcheck
    Arg3: fffff880038e1770, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.
    
    FAULTING_IP: 
    spsys+197ea
    fffff880`047697ea 42              ???
    
    CONTEXT:  fffff880038e1770 -- (.cxr 0xfffff880038e1770)
    rax=0000000000000000 rbx=0000000000000004 rcx=0000000000000108
    rdx=0000000000000001 rsi=00000000000002e0 rdi=fffff8a002804000
    rip=fffff880047697ea rsp=fffff880038e2150 rbp=00000000000001a8
     r8=0000000000000004  r9=000000000000007c r10=000000000000009c
    r11=00000000000004f4 r12=0000000000010835 r13=0000000000000001
    r14=00000000000008c4 r15=0000000000000834
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    spsys+0x197ea:
    fffff880`047697ea 42              ???
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  sppsvc.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff880047697ea
    
    STACK_TEXT:  
    fffff880`038e2150 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : spsys+0x197ea
    
    
    FOLLOWUP_IP: 
    spsys+197ea
    fffff880`047697ea 42              ???
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  spsys+197ea
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: spsys
    
    IMAGE_NAME:  spsys.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a085e7a
    
    STACK_COMMAND:  .cxr 0xfffff880038e1770 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x3B_spsys+197ea
    
    BUCKET_ID:  X64_0x3B_spsys+197ea
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 1,020
    Windows 7 Ultimate 64 bit
       #3

    In addition to zigzag3143's post above,

    Click on the Start globe and open services.msc from either RUN or Search.
    Look for the following windows software protection service (sppsvc.exe) dependency services
    • Remote Procedure Call (RPC)
    • DCOM Server Process Launcher
    • RPC Endpoint mapper

    Ensure that all are set to automatic and started.
      My Computer


  4. Posts : 20
    Windows 7
    Thread Starter
       #4

    I got errors during the sfc that couldn't be repaired. 6MB of them

    you'll find the log attached.

    As far as tim's suggestions, everything is in order.
    Last edited by Peaches491; 18 Jan 2010 at 00:47. Reason: correction
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    Peaches491 said:
    I got errors during the sfc that couldn't be repaired. 6MB of them

    you'll find the log attached.

    As far as tim's suggestions, everything is in order.
    Peaches

    While most of the files that could not be repaired were data files like 264 codecs there were a few that might actually need to be reapired. are you still experiencing problems

    I forget do you have the win 7 dvd?
      My Computer


  6. Posts : 20
    Windows 7
    Thread Starter
       #6

    I do
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    Peaches491 said:
    I do

    OK back up first. then boot from the dvd and run a repair install.

    if you need help let us know


    Ken J
      My Computer


  8. Posts : 20
    Windows 7
    Thread Starter
       #8

    Okay. Ill try that now.

    Im not sure if you already knew, but this 7 install is across a RAID 10 array

    I was just reading in another thread that one guy was having problems because of bad SATA cables. Do you think that may be the culprit?
      My Computer


  9. Posts : 28,845
    Win 8 Release candidate 8400
       #9

    Peaches491 said:
    Okay. Ill try that now.

    Im not sure if you already knew, but this 7 install is across a RAID 10 array

    I was just reading in another thread that one guy was having problems because of bad SATA cables. Do you think that may be the culprit?
    didnt know or didnt remember. have you upgraded the driver? win 7 is notoriously bad with raids, and Raid 10? cant hurt to try that first


    Ken J+
      My Computer


  10. Posts : 20
    Windows 7
    Thread Starter
       #10

    Well I figured out what the problem was. My PSU isn't up to par. After a fresh install, went to go initialize the array, and as soon as all of the drives spun up, three of th disconnected. I've tested all the drives individually, and they all pass all SMART tests. So I'm thinking about getting a kingwin mach 1 kilowatt psu.
      My Computer


 

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