Random BSOD on boot

P

Peaches491

New member
Just like it said, a random BSOD during bootup. :cry:
 

My Computer

OS
Windows 7
CPU
Intel Q9650 3.00 Ghz 12 Mb cache
Motherboard
Gigabit GA-EP45-UD3r
Memory
4 GB DDR2 Corsair 800 mhz
Graphics Card(s)
ATI Radeon HD 3870 x2 Sapphire
Monitor(s) Displays
Acer 22" widescreen Gateway 17"
Hard Drives
Western Digital Caviar 250GB
Seagate 500GB Barricuda x4 RAID 1+0
PSU
Hiper R-Type 580 Watt Modular PSU
Case
Thermaltake Armor
Cooling
Stock Air
Keyboard
Logitech G15
Internet Speed
Several
Peaches491 said:
Just like it said, a random BSOD during bootup. :cry:
Click to expand...



Hi and welcome


the two files that caused this crash are both involved in the win 7 security system and often fail on "cracked" versions. there is no info as to what else they are used for. there is also some info that these can also be viral

If your softeare is legal and activated. I would

Run a system file check
type cmd in search>right click and run as admin>sfc /scannow

if you get errors in that you should leet us know

If you are overclocking stop



Ken J+

Code: 
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\011710-23774-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
[B]Built by: 7600.16385.amd64fre.win7_rtm.090713-1255[/B]
Machine Name:
Kernel base = 0xfffff800`02c17000 PsLoadedModuleList = 0xfffff800`02e54e50
Debug session time: Sun Jan 17 17:48:19.708 2010 (GMT-5)
System Uptime: 0 days 0:02:27.581
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c000001d, fffff880047697ea, fffff880038e1770, 0}

Probably caused by : spsys.sys ( spsys+197ea )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff880047697ea, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880038e1770, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

FAULTING_IP: 
spsys+197ea
fffff880`047697ea 42              ???

CONTEXT:  fffff880038e1770 -- (.cxr 0xfffff880038e1770)
rax=0000000000000000 rbx=0000000000000004 rcx=0000000000000108
rdx=0000000000000001 rsi=00000000000002e0 rdi=fffff8a002804000
rip=fffff880047697ea rsp=fffff880038e2150 rbp=00000000000001a8
 r8=0000000000000004  r9=000000000000007c r10=000000000000009c
r11=00000000000004f4 r12=0000000000010835 r13=0000000000000001
r14=00000000000008c4 r15=0000000000000834
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
spsys+0x197ea:
fffff880`047697ea 42              ???
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  sppsvc.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff880047697ea

STACK_TEXT:  
fffff880`038e2150 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : spsys+0x197ea


FOLLOWUP_IP: 
spsys+197ea
fffff880`047697ea 42              ???

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  spsys+197ea

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: spsys

IMAGE_NAME:  spsys.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a085e7a

STACK_COMMAND:  .cxr 0xfffff880038e1770 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_spsys+197ea

BUCKET_ID:  X64_0x3B_spsys+197ea

Followup: MachineOwner
---------
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
In addition to zigzag3143's post above,

Click on the Start globe and open services.msc from either RUN or Search.
Look for the following windows software protection service (sppsvc.exe) dependency services
  • Remote Procedure Call (RPC)
  • DCOM Server Process Launcher
  • RPC Endpoint mapper
Ensure that all are set to automatic and started.
 

My Computer

Computer Manufacturer/Model Number
Custom Hack job
OS
Windows 7 Ultimate 64 bit
CPU
Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz
Motherboard
GigaByte EP45-UD3
Memory
8 GB Kingston
Graphics Card(s)
Nvidia GeForce 9600GT
Sound Card
Soundblaster Audigy
Monitor(s) Displays
AOC x2 22"
Hard Drives
2 x Samsung 500GB (RAID)
2 x Samsung 2TB
1 x WD Green 2TB
1 x Seagate 1TB
1 x Samsung 500GB
PSU
Thermaltake QFan 750W
Case
CM Scout Gaming
Cooling
Coolermaster V10
Keyboard
Microsoft Wireless Keyboard 1000
Mouse
Microsoft Wireless Optical 2000
Internet Speed
320
Other Info
Winfast PVR2000CP
LG DVD-RAM DVD/RW/DL Super Multi
Linksys WMP300Nx2 Wireless Adapter
I got errors during the sfc that couldn't be repaired. 6MB of them

you'll find the log attached.

As far as tim's suggestions, everything is in order.
 
Last edited:

My Computer

OS
Windows 7
CPU
Intel Q9650 3.00 Ghz 12 Mb cache
Motherboard
Gigabit GA-EP45-UD3r
Memory
4 GB DDR2 Corsair 800 mhz
Graphics Card(s)
ATI Radeon HD 3870 x2 Sapphire
Monitor(s) Displays
Acer 22" widescreen Gateway 17"
Hard Drives
Western Digital Caviar 250GB
Seagate 500GB Barricuda x4 RAID 1+0
PSU
Hiper R-Type 580 Watt Modular PSU
Case
Thermaltake Armor
Cooling
Stock Air
Keyboard
Logitech G15
Internet Speed
Several
Peaches491 said:
I got errors during the sfc that couldn't be repaired. 6MB of them

you'll find the log attached.

As far as tim's suggestions, everything is in order.
Click to expand...

Peaches

While most of the files that could not be repaired were data files like 264 codecs there were a few that might actually need to be reapired. are you still experiencing problems

I forget do you have the win 7 dvd?
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
I do
​
 

My Computer

OS
Windows 7
CPU
Intel Q9650 3.00 Ghz 12 Mb cache
Motherboard
Gigabit GA-EP45-UD3r
Memory
4 GB DDR2 Corsair 800 mhz
Graphics Card(s)
ATI Radeon HD 3870 x2 Sapphire
Monitor(s) Displays
Acer 22" widescreen Gateway 17"
Hard Drives
Western Digital Caviar 250GB
Seagate 500GB Barricuda x4 RAID 1+0
PSU
Hiper R-Type 580 Watt Modular PSU
Case
Thermaltake Armor
Cooling
Stock Air
Keyboard
Logitech G15
Internet Speed
Several

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Okay. Ill try that now.

Im not sure if you already knew, but this 7 install is across a RAID 10 array

I was just reading in another thread that one guy was having problems because of bad SATA cables. Do you think that may be the culprit?
 

My Computer

OS
Windows 7
CPU
Intel Q9650 3.00 Ghz 12 Mb cache
Motherboard
Gigabit GA-EP45-UD3r
Memory
4 GB DDR2 Corsair 800 mhz
Graphics Card(s)
ATI Radeon HD 3870 x2 Sapphire
Monitor(s) Displays
Acer 22" widescreen Gateway 17"
Hard Drives
Western Digital Caviar 250GB
Seagate 500GB Barricuda x4 RAID 1+0
PSU
Hiper R-Type 580 Watt Modular PSU
Case
Thermaltake Armor
Cooling
Stock Air
Keyboard
Logitech G15
Internet Speed
Several
Peaches491 said:
Okay. Ill try that now.

Im not sure if you already knew, but this 7 install is across a RAID 10 array

I was just reading in another thread that one guy was having problems because of bad SATA cables. Do you think that may be the culprit?
Click to expand...

didnt know or didnt remember. have you upgraded the driver? win 7 is notoriously bad with raids, and Raid 10? cant hurt to try that first


Ken J+
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Well I figured out what the problem was. My PSU isn't up to par. After a fresh install, went to go initialize the array, and as soon as all of the drives spun up, three of th disconnected. I've tested all the drives individually, and they all pass all SMART tests. So I'm thinking about getting a kingwin mach 1 kilowatt psu.
 

My Computer

OS
Windows 7
CPU
Intel Q9650 3.00 Ghz 12 Mb cache
Motherboard
Gigabit GA-EP45-UD3r
Memory
4 GB DDR2 Corsair 800 mhz
Graphics Card(s)
ATI Radeon HD 3870 x2 Sapphire
Monitor(s) Displays
Acer 22" widescreen Gateway 17"
Hard Drives
Western Digital Caviar 250GB
Seagate 500GB Barricuda x4 RAID 1+0
PSU
Hiper R-Type 580 Watt Modular PSU
Case
Thermaltake Armor
Cooling
Stock Air
Keyboard
Logitech G15
Internet Speed
Several
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