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Windows 7: BSOD - Memory Management


23 Jan 2010   #11
Microsoft MVP

 
 

Thanks for the GTVDrv64.sys file - it is a Gigabyte file, but the writer didn't fill out all the details about it.

There's an issue with your video card(s) - the screen shouldn't look like that.
I don't know much about SLI, so I'd test the cards separately to see if one of them is giving problems.

My System SpecsSystem Spec
.

24 Jan 2010   #12

windows 7 Ultimate 64 Bit
 
 

It turns out it was a faulty SLI bridge, i changed it before i installed the furmark cause i thought using the Gigabyte one supplied with my motherboard could solve some problems, but it only made it worse, all working now

here is the results of the CHKDSK log file

Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 25/01/2010 12:26:37 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: petespc
Description:


Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
82688 file records processed.

File verification completed.
55 large file records processed.

0 bad file records processed.

2 EA records processed.

57 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
118696 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
82688 file SDs/SIDs processed.

Cleaning up 195 unused index entries from index $SII of file 0x9.
Cleaning up 195 unused index entries from index $SDH of file 0x9.
Cleaning up 195 unused security descriptors.
Security descriptor verification completed.
18005 data files processed.

CHKDSK is verifying Usn Journal...
33895888 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
82672 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
26672045 free clusters processed.

Free space verification is complete.
Windows has checked the file system and found no problems.

146418687 KB total disk space.
39501768 KB in 58869 files.
42224 KB in 18006 indexes.
0 KB in bad sectors.
186511 KB in use by the system.
65536 KB occupied by the log file.
106688184 KB available on disk.

4096 bytes in each allocation unit.
36604671 total allocation units on disk.
26672046 allocation units available on disk.

Internal Info:
00 43 01 00 56 2c 01 00 ba 50 02 00 00 00 00 00 .C..V,...P......
f6 00 00 00 39 00 00 00 00 00 00 00 00 00 00 00 ....9...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-01-25T01:26:37.000000000Z" />
<EventRecordID>3076</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>petespc</Computer>
<Security />
</System>
<EventData>
<Data>

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
82688 file records processed.

File verification completed.
55 large file records processed.

0 bad file records processed.

2 EA records processed.

57 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
118696 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
82688 file SDs/SIDs processed.

Cleaning up 195 unused index entries from index $SII of file 0x9.
Cleaning up 195 unused index entries from index $SDH of file 0x9.
Cleaning up 195 unused security descriptors.
Security descriptor verification completed.
18005 data files processed.

CHKDSK is verifying Usn Journal...
33895888 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
82672 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
26672045 free clusters processed.

Free space verification is complete.
Windows has checked the file system and found no problems.

146418687 KB total disk space.
39501768 KB in 58869 files.
42224 KB in 18006 indexes.
0 KB in bad sectors.
186511 KB in use by the system.
65536 KB occupied by the log file.
106688184 KB available on disk.

4096 bytes in each allocation unit.
36604671 total allocation units on disk.
26672046 allocation units available on disk.

Internal Info:
00 43 01 00 56 2c 01 00 ba 50 02 00 00 00 00 00 .C..V,...P......
f6 00 00 00 39 00 00 00 00 00 00 00 00 00 00 00 ....9...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>

was there anything in particular that the minidumps were pointing to within the graphics cards? or did it just say that the error was from there?

Cheers
My System SpecsSystem Spec
25 Jan 2010   #13
Microsoft MVP

 
 

Quote:
Windows has checked the file system and found no problems.
Looks good to me. Give it a couple of days to see if there's any further BSOD's
My System SpecsSystem Spec
.


26 Jan 2010   #14

windows 7 Ultimate 64 Bit
 
 

Cheers,

well i think we might be getting closer, i tried to play MW2 tonite which is installed on H drive, and i got an error which is usually solved my restarting, the game says it cant load a particular file, then i restarted, and it got worse from there BSOD's every where, what clued me in was the errors popped up when i was using steam, and playing games, so i decided to do a disk check on the "h" drive, and sure thing i got a BSOD, so i tried restarting, still BSOD the only thing that has got the system to work is disconnecting said drive, i will plug it in again and see if i get errors, other wise im pretty confident that it is a faulty HDD, unless you say otherwise, seeing as your the proffessional, i also attached the minidumps.

I am going to plug the H dirve back in and see if i get errors, and i will let you know the outcome.
My System SpecsSystem Spec
26 Jan 2010   #15

windows 7 Ultimate 64 Bit
 
 

well, i plugged the HDD back in and its working now... makes it hard to narrow the problem down seeing as it is so inconsistan.

I finally got the HDD checking utility to run, it took a while, on the newest version i got a cable test error for all my HDDs went back to an older version and got the extended test to work, here are the results

Test Option: QUICK TEST Model Number: WDC WD1500HLFS-01G6U1 Unit Serial Number: WD-WXC0CA972650 Firmware Number: 04.04V02 Capacity: 150.04 GB SMART Status: PASS Test Result: FAIL Test Error Code: 06-Quick Test on drive 1 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test) SMART self-test did not complete on drive 1! Test Time: 21:58:21, January 26, 2010 Test Option: EXTENDED TEST Model Number: WDC WD1500HLFS-01G6U1 Unit Serial Number: WD-WXC0CA972650 Firmware Number: 04.04V02 Capacity: 150.04 GB SMART Status: PASS Test Result: FAIL Test Error Code: 08-Error was detected while repairing bad sectors. Test Time: 22:27:00, January 26, 2010
My System SpecsSystem Spec
26 Jan 2010   #16
Microsoft MVP

 
 

Yep, that looks like a problem! Replace the hard drive immediately.
My System SpecsSystem Spec
28 Jan 2010   #17

windows 7 Ultimate 64 Bit
 
 

I got another BSOD after i have removed the HDD, i clicked on shutdown, and instant BSOD, i have attached the mini dump file

Also i was flicking thru the devices, and i found this;
marvell 91xx config ata device, was listed under unknow deviceces, so i updated it,
and aslo in doing so found a gigabyte SATA update, i installed it as well, and instantly under the device settings all my HDD channels and installed HDD's showed up. However i dont know if they were there already, or they were missing..... and updating the drivers fixed something...

If the mini dump points to the graphics cards, i have direct x 11, and my GPU's are only DX10, and i am also running SLI with dual monitors

Thanks so much for the help so far.... i realy hope to get to the bottom of this, as it just seems as there is a conclusion, something else disproves it....
My System SpecsSystem Spec
28 Jan 2010   #18

windows 7 Ultimate 64 Bit
 
 

Using Driver Verifier to identify issues with Windows drivers for advanced users

did a little reaserach could turning driver verifier off maybe solve these issues?
My System SpecsSystem Spec
29 Jan 2010   #19

Windows 7 x64
 
 

Really wish I could help you. I'm in process of waiting and see if I have new BSOD. Just installed new RAM today. I think I might reformat and fresh install again in coupe days thought, just to make sure, before I get too many movies and series on my HD.

BTW did you try to fresh install again ? At least you've already eleminated lot of possibilities, you're getting closer to the problem. Hopefully, you like me, will get the things fix soon.

I do not think running dx11 in windows 7 and having a directx10 card cause a big problem. However, that's a good question you just get to my attention. I did not noticed before that I was in this situation too.

Hopefully someone more skilled can answers your question properly.
My System SpecsSystem Spec
29 Jan 2010   #20

windows 7 Ultimate 64 Bit
 
 

Cheers, well your help with the nvidia drivers was awesome, it got me thinking about other things that can go wrong, im now testing the older drivers that you suggested, so ill let you know how it goes.

the difficult thing is that the problems are random and its difficult to reproduce the error consistantly, and windows hasnt really given me many clues as to where the problem lies, all that i know (thanks to Usasma) is there is an error with the dxmm1.sys or somthing, and there were a few ntfs.sys errors.....

We did however diagnose that there is a faulty HDD, but after i removed that from the system, i still got a BSOD, so we might be looking at to problems.....

Im sure we will get there eventually
My System SpecsSystem Spec
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