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Windows 7: BSOD Errors

21 Jan 2010   #11
Microsoft MVP


I got a Retail Edge board when Vista first came out.
I'll never participate in the Retail Edge program again because of it.
Just too many problems with it.

This BSOD was a STOP 0x101: BSOD Index
Which means we're narrowing down on the hardware issues (but still don't have it "nailed").

Here's a post that describes the most common reasons for it:
What you're looking for will be in one of the following categories:

a) BIOS bug
b) a driver whose activity is causing the target processor to lock up
c) a hardware defect (temperature, voltage, dust, RFI, outright borkedness...)
- H2SO4
Also, Please update or remove these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager. Please use the following instructions to locate the most current drivers:
How To Find Updated Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- some driver links are on this page:

Here's the older drivers:
SI3132.sys   Wed Oct 03 14:39:29 2007 - Silicone Image storage drivers (Silicon Image - Support)
Si3132r5.sys Fri Jun 01 13:08:28 2007 - Silicone Image storage drivers (Silicon Image - Support)
SiRemFil.sys Wed Jun 20 15:42:10 2007 - Silicone Image storage drivers (Silicon Image - Support)
SiWinAcc.sys Thu Jun 14 20:02:02 2007 - Silicone Image storage drivers (Silicon Image - Support)
I still suspect these drivers as they claim to support Win7 - but the drivers are still dated previous to the release of Win7.

Summary of the BSOD:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Jan 21 14:48:12.657 2010 (GMT-5)
System Uptime: 0 days 1:45:15.828
BugCheck 101, {19, 0, fffff880034fe180, 6}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
PROCESS_NAME:  vlc.exe

My System SpecsSystem Spec
22 Jan 2010   #12

Windows 7 x64

two more...for anyone who's keeping track.
My System SpecsSystem Spec
23 Jan 2010   #13
Microsoft MVP


Let's give Driver Verifier a try. I don't know if it's gonna help, but it won't hurt if you run it according to these directions:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
If that doesn't work, post back and we'll have to see about fixing the registry entry off-line.

More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users
Summary of the BSOD's:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Jan 22 13:05:14.971 2010 (GMT-5)
System Uptime: 0 days 9:44:56.142
BugCheck 3B, {c0000005, fffff80003580627, fffff88007e29100, 0}
Probably caused by : ntkrnlmp.exe ( nt!ObReferenceObjectByHandleWithTag+e7 )
PROCESS_NAME:  trillian.exe
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Jan 22 19:44:02.554 2010 (GMT-5)
System Uptime: 0 days 6:37:14.614
BugCheck 7F, {8, 80050033, 6f8, fffff80003270fe9}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
PROCESS_NAME:  firefox.exe
My System SpecsSystem Spec


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