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Windows 7: BSOD and Minidump report please help


20 Jan 2010   #1

windows 7 64bit
 
 
BSOD and Minidump report please help

well i removed spysweeper and installed microsoft security essentials, the problem seemed to be fixed. i turned my computer on and the bsod happened with the first 5 minutes of the computer being turned on.


My System SpecsSystem Spec
.

20 Jan 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by tremaine View Post
well i removed spysweeper and installed microsoft security essentials, the problem seemed to be fixed. i turned my computer on and the bsod happened with the first 5 minutes of the computer being turned on.

Hi and welcome

this one is pretty straight forward. Memory corruption

I would download and run memtestx86 for 5 passes.

If you are overclocking STOP

Ken J
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\012010-12979-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c06000 PsLoadedModuleList = 0xfffff800`02e43e50
Debug session time: Wed Jan 20 16:59:46.902 2010 (GMT-5)
System Uptime: 0 days 0:02:01.525
Loading Kernel Symbols
...............................................................
................................................................
................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002d24dbf, fffff880038b3ee0, 0}

Probably caused by : memory_corruption ( nt!MiRelinkStandbyPage+8f )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002d24dbf, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880038b3ee0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!MiRelinkStandbyPage+8f
fffff800`02d24dbf 440fb6421b      movzx   r8d,byte ptr [rdx+1Bh]

CONTEXT:  fffff880038b3ee0 -- (.cxr 0xfffff880038b3ee0)
rax=0000000000000005 rbx=0000000000000005 rcx=0000000000126d42
rdx=00bffa8003747cf0 rsi=0000000000000019 rdi=fffffa8003744cc0
rip=fffff80002d24dbf rsp=fffff880038b48c0 rbp=0000000000000004
 r8=fffff880038b48f0  r9=0000000000000002 r10=fffffa8004d92910
r11=0004000000126d45 r12=fffff80002e02c80 r13=0000000000000000
r14=0000058000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
nt!MiRelinkStandbyPage+0x8f:
fffff800`02d24dbf 440fb6421b      movzx   r8d,byte ptr [rdx+1Bh] ds:002b:00bffa80`03747d0b=??
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002d24dbf

STACK_TEXT:  
fffff880`038b48c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiRelinkStandbyPage+0x8f


FOLLOWUP_IP: 
nt!MiRelinkStandbyPage+8f
fffff800`02d24dbf 440fb6421b      movzx   r8d,byte ptr [rdx+1Bh]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!MiRelinkStandbyPage+8f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

STACK_COMMAND:  .cxr 0xfffff880038b3ee0 ; kb

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0x3B_nt!MiRelinkStandbyPage+8f

BUCKET_ID:  X64_0x3B_nt!MiRelinkStandbyPage+8f

Followup: MachineOwner
---------
My System SpecsSystem Spec
20 Jan 2010   #3

windows 7 64bit
 
 

i havent done any overclocking, and i will run that program and tell you the results.
My System SpecsSystem Spec
.


20 Jan 2010   #4

windows 7 64bit
 
 

I downloaded memtest86 4.0 burn it on to disk and rebooted, I let it run for about 20 minutes it was at pass 45 and it had not found any errors, so i stopped it, i seen options to change the test but ive never used this program before. did i run it the right way ?

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by tremaine View Post
well i removed spysweeper and installed microsoft security essentials, the problem seemed to be fixed. i turned my computer on and the bsod happened with the first 5 minutes of the computer being turned on.

Hi and welcome

this one is pretty straight forward. Memory corruption

I would download and run memtestx86 for 5 passes.

If you are overclocking STOP

Ken J
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\012010-12979-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c06000 PsLoadedModuleList = 0xfffff800`02e43e50
Debug session time: Wed Jan 20 16:59:46.902 2010 (GMT-5)
System Uptime: 0 days 0:02:01.525
Loading Kernel Symbols
...............................................................
................................................................
................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002d24dbf, fffff880038b3ee0, 0}

Probably caused by : memory_corruption ( nt!MiRelinkStandbyPage+8f )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002d24dbf, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880038b3ee0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!MiRelinkStandbyPage+8f
fffff800`02d24dbf 440fb6421b      movzx   r8d,byte ptr [rdx+1Bh]

CONTEXT:  fffff880038b3ee0 -- (.cxr 0xfffff880038b3ee0)
rax=0000000000000005 rbx=0000000000000005 rcx=0000000000126d42
rdx=00bffa8003747cf0 rsi=0000000000000019 rdi=fffffa8003744cc0
rip=fffff80002d24dbf rsp=fffff880038b48c0 rbp=0000000000000004
 r8=fffff880038b48f0  r9=0000000000000002 r10=fffffa8004d92910
r11=0004000000126d45 r12=fffff80002e02c80 r13=0000000000000000
r14=0000058000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
nt!MiRelinkStandbyPage+0x8f:
fffff800`02d24dbf 440fb6421b      movzx   r8d,byte ptr [rdx+1Bh] ds:002b:00bffa80`03747d0b=??
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002d24dbf

STACK_TEXT:  
fffff880`038b48c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiRelinkStandbyPage+0x8f


FOLLOWUP_IP: 
nt!MiRelinkStandbyPage+8f
fffff800`02d24dbf 440fb6421b      movzx   r8d,byte ptr [rdx+1Bh]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!MiRelinkStandbyPage+8f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

STACK_COMMAND:  .cxr 0xfffff880038b3ee0 ; kb

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0x3B_nt!MiRelinkStandbyPage+8f

BUCKET_ID:  X64_0x3B_nt!MiRelinkStandbyPage+8f

Followup: MachineOwner
---------
My System SpecsSystem Spec
20 Jan 2010   #5

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by tremaine View Post
I downloaded memtest86 4.0 burn it on to disk and rebooted, I let it run for about 20 minutes it was at pass 45 and it had not found any errors, so i stopped it, i seen options to change the test but ive never used this program before. did i run it the right way ?

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by tremaine View Post
well i removed spysweeper and installed microsoft security essentials, the problem seemed to be fixed. i turned my computer on and the bsod happened with the first 5 minutes of the computer being turned on.

Hi and welcome

this one is pretty straight forward. Memory corruption

I would download and run memtestx86 for 5 passes.

If you are overclocking STOP

Ken J
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\012010-12979-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c06000 PsLoadedModuleList = 0xfffff800`02e43e50
Debug session time: Wed Jan 20 16:59:46.902 2010 (GMT-5)
System Uptime: 0 days 0:02:01.525
Loading Kernel Symbols
...............................................................
................................................................
................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002d24dbf, fffff880038b3ee0, 0}

Probably caused by : memory_corruption ( nt!MiRelinkStandbyPage+8f )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002d24dbf, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880038b3ee0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!MiRelinkStandbyPage+8f
fffff800`02d24dbf 440fb6421b      movzx   r8d,byte ptr [rdx+1Bh]

CONTEXT:  fffff880038b3ee0 -- (.cxr 0xfffff880038b3ee0)
rax=0000000000000005 rbx=0000000000000005 rcx=0000000000126d42
rdx=00bffa8003747cf0 rsi=0000000000000019 rdi=fffffa8003744cc0
rip=fffff80002d24dbf rsp=fffff880038b48c0 rbp=0000000000000004
 r8=fffff880038b48f0  r9=0000000000000002 r10=fffffa8004d92910
r11=0004000000126d45 r12=fffff80002e02c80 r13=0000000000000000
r14=0000058000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
nt!MiRelinkStandbyPage+0x8f:
fffff800`02d24dbf 440fb6421b      movzx   r8d,byte ptr [rdx+1Bh] ds:002b:00bffa80`03747d0b=??
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002d24dbf

STACK_TEXT:  
fffff880`038b48c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiRelinkStandbyPage+0x8f


FOLLOWUP_IP: 
nt!MiRelinkStandbyPage+8f
fffff800`02d24dbf 440fb6421b      movzx   r8d,byte ptr [rdx+1Bh]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!MiRelinkStandbyPage+8f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

STACK_COMMAND:  .cxr 0xfffff880038b3ee0 ; kb

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0x3B_nt!MiRelinkStandbyPage+8f

BUCKET_ID:  X64_0x3B_nt!MiRelinkStandbyPage+8f

Followup: MachineOwner
---------

If you ran memtestx86 for 20 mins and it was at pass 45 there is something wrong. either you are running the simplest test or something else. A 5 pass run for memtest should take over night'

Ken +
My System SpecsSystem Spec
20 Jan 2010   #6

windows 7 64bit
 
 

could you tell me which test to run, when my system rebooted it started running automatically, but i did see options to run test 1 through 9?
My System SpecsSystem Spec
21 Jan 2010   #7
Microsoft MVP

 
 

You should be running all tests. Please provide a link where you got the test from (so I can try it myself)
I've had some issues with the 4.0 version myself - but it's never asked me to select the tests!

Try following the directions here: Memory Diagnostics
My System SpecsSystem Spec
Reply

 BSOD and Minidump report please help




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