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Windows 7: Crash dump


20 Jan 2010   #1

Windows 7
 
 
Crash dump

Hi,

I installed Windows 7 about 3-4 weeks ago and it's been crashing almost every day ever since. I analyzed memory dumps with WHOCRASHED and checked all symptoms through google and did everything that was suggested to other users with the same or similar symptoms, but nothing helped. I updated bios, changed to default settings, updated all drivers, checked memory with Windows Memory Diagnostic (it ran for over 24 hours), changed the power supply and even formatted the drive and installed a fresh copy of windows yesterday and still no change.

I'm guessing it has to be hardware (Motherboard, RAM (diagnostic test has passed ok?) or CPU). Everything except CPU is new, I got used CPU at very cool price, but now I'm thinking it might have been overclocked.

All minidumps are inside the attachment. I think that since nearly everthing has been tried, the short versions wouldn't help much so if anyone knows how to interpret those minidumps, please check them and let me know any possible suspicion.


Quick system specs:

Motherboard: Gigabyte G41M-ES2l (integrated VGA, LAN, SOUND)
CPU: Intel Core 2 Duo E6320
RAM: PatriotDDR2, 2GB PC2-6400 800MHZ
HDD: WD5000AACS (500 GB, 16 MB Cache, SATA)
DVD-RW: NEC, some old model
PSU: Lc Power 500 W
OS: Windows 7 Ultimate 6.1 (Build 7600) + all windows updates

Thanks


My System SpecsSystem Spec
.

20 Jan 2010   #2

Win7 Ultimate X64
 
 

Having a look at the text now but you should post the actual dump file incase we need to dig a bit deeper

They are quite varied but the obvious is ram i would recommend downloading memtest86 to perform thorough testing of the ram, download>burn to disk>boot from it
Recommend letting run for at least 5 passes or overnight

You can also run a system files scan to check for corruption
Start>cmd.exe>right click run as admin>sfc /scannow
My System SpecsSystem Spec
20 Jan 2010   #3

Windows 7
 
 

Here they are...


And here is the result of the system scan:

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>

I'll leave the memory test running over night and post the results tomorrow.

Thx
My System SpecsSystem Spec
.


20 Jan 2010   #4

Win7 Ultimate X64
 
 

If you get any ram errors try one stick at a time or any sfc errors that dont get repaired automatically post back the log
My System SpecsSystem Spec
20 Jan 2010   #5

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by EasyPC View Post
Here they are...


And here is the result of the system scan:

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>

I'll leave the memory test running over night and post the results tomorrow.

Thx

hi and welcome

most recent dmp from installation 2. Cause Memory corruption

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\012010-20514-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02804000 PsLoadedModuleList = 0xfffff800`02a41e50
Debug session time: Wed Jan 20 16:44:06.475 2010 (GMT-5)
System Uptime: 1 days 5:01:28.400
Loading Kernel Symbols
...............................................................
................................................................
................
Loading User Symbols
Loading unloaded module list
............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 4E, {99, 724b, 2, 716be}

Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PFN_LIST_CORRUPT (4e)
Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc).  If a kernel debugger is
available get the stack trace.
Arguments:
Arg1: 0000000000000099, A PTE or PFN is corrupt
Arg2: 000000000000724b, page frame number
Arg3: 0000000000000002, current page state
Arg4: 00000000000716be, 0

Debugging Details:
------------------


BUGCHECK_STR:  0x4E_99

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  firefox.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff8000290432c to fffff80002875f00

STACK_TEXT:  
fffff880`031166f8 fffff800`0290432c : 00000000`0000004e 00000000`00000099 00000000`0000724b 00000000`00000002 : nt!KeBugCheckEx
fffff880`03116700 fffff800`028244fd : ffffffff`ffffffff 00000000`00000001 ffffffff`ffffffff fffff800`73576d4d : nt!MiBadShareCount+0x4c
fffff880`03116740 fffff800`02889d9e : fffffa80`025d6938 fffff880`03116990 00000000`00000000 00000000`00000012 : nt! ?? ::FNODOBFM::`string'+0x20483
fffff880`03116930 fffff800`028f6a0e : fffffa80`025d6938 fffff880`00000001 00000000`00000001 fffff880`03116bb0 : nt!MiAgeWorkingSet+0x47e
fffff880`03116ae0 fffff800`0288a6e2 : 00000000`00009829 00000000`00000000 fffffa80`00000000 00000000`00000002 : nt! ?? ::FNODOBFM::`string'+0x49926
fffff880`03116b80 fffff800`0288a96f : 00000000`00000008 fffff880`03116c10 00000000`00000001 fffffa80`00000000 : nt!MmWorkingSetManager+0x6e
fffff880`03116bd0 fffff800`02b19166 : fffffa80`01863550 00000000`00000080 fffffa80`01840890 00000000`00000001 : nt!KeBalanceSetManager+0x1c3
fffff880`03116d40 fffff800`02854486 : fffff800`029eee80 fffffa80`01863550 fffff800`029fcc40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`03116d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiBadShareCount+4c
fffff800`0290432c cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!MiBadShareCount+4c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0x4E_99_nt!MiBadShareCount+4c

BUCKET_ID:  X64_0x4E_99_nt!MiBadShareCount+4c

Followup: MachineOwner
---------
My System SpecsSystem Spec
21 Jan 2010   #6

Windows 7
 
 

Here are the results of memory test (no errors found):
My System SpecsSystem Spec
22 Jan 2010   #7

Windows 7
 
 

Also, just before the last crash, while browsing with firefox, I remember that "no network" icon appeared in the taskbar and firefox stopped responding. I don't exactly know on what basis does this icon appear, but the computer was certainly not unplugged from the LAN (Netgear switch) and when I checked later, modem/router had been online for several days with no disconnection from ISP.
My System SpecsSystem Spec
22 Jan 2010   #8

Windows 7
 
 

I launched Driver Verifier today and got this bsod immediately after the reboot:
My System SpecsSystem Spec
22 Jan 2010   #9

Windows 7 Home Premium x64 SP1
 
 

About the 0xC4 BSOD, check this thread out :
Solved: BSOD 0xC4 - Tech Support Guy Forums
My System SpecsSystem Spec
23 Jan 2010   #10

Win7 Ultimate X64
 
 

Have you found the driver causing the problem, if not post the verifier dump and we can have a look
My System SpecsSystem Spec
Reply

 Crash dump




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