Windows 7: CPU Usage and urn On

sharpdion23 · 21 Jan 2010

Problem Description: My Computer goes to 100 % cpu usage when playing a game or watching a video on the internet. After a few minutes it goes back to normal and then again shoots back up to 100% cpu usag

e. I also have just replaced my graphics card with a new one. My computer also turns on by itself at night time. I have windows 7 professional 64 bit and wired mouse and keyboard and my graphics card is nvidia Geforce 9600 gt and my ram is 4 GB and my mother board is Asus M3a78-em and my processor is Amd athlon 64 x2 dual core 6000+
Operating System: Windows 7

If more info is needed please tell me

If I Kill Google Chrome Process because of watching a video and it goes to 100% cpu usage it will say that shockwave player has crashed, but I don't think that's the problem because even when I play games it goes to 100% cpu usage. And sometimes after svchost starts to sky rocket too.

usasma · 21 Jan 2010

Start with this:

Quote:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

Then, please upload this:

Quote:

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back.

sharpdion23 · 21 Jan 2010

Quote: Originally Posted by usasma

Start with this:

Quote:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

Then, please upload this:

Quote:

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back.

Thank You for the fast reply, here is my System Info attached

usasma · 21 Jan 2010

No drivers installed for your audio card. Please install them:

Quote:

Multimedia Audio Controller PCI\VEN_13F6&DEV_0111&SUBSYS_83847284&REV_10\4&2966AB86&0&38A4 The drivers for this device are not installed.

Nothing else stands out from the MSINFO32 report (although there are a lot of errors).
Let's see what happens with the diagnostics and then move on from there.

sharpdion23 · 21 Jan 2010

Quote: Originally Posted by usasma

No drivers installed for your audio card. Please install them:

Quote:

Multimedia Audio Controller PCI\VEN_13F6&DEV_0111&SUBSYS_83847284&REV_10\4&2966AB86&0&38A4 The drivers for this device are not installed.

Nothing else stands out from the MSINFO32 report (although there are a lot of errors).
Let's see what happens with the diagnostics and then move on from there.

Is there any other way to fix this because my dvd rom is npt working right now

And thanks again for your reply

usasma · 21 Jan 2010

Not much else that we can do without the hardware tests.
We could reinstall Windows - but you'd need the DVD for that also.

Try running SFC.EXE /SCANNOW from an elevated (Run as administrator) Command Prompt - merely because it's the only thing that I can think of that doesn't require your DVD drive.

sharpdion23 · 21 Jan 2010

Quote: Originally Posted by usasma

Not much else that we can do without the hardware tests.
We could reinstall Windows - but you'd need the DVD for that also.

Try running SFC.EXE /SCANNOW from an elevated (Run as administrator) Command Prompt - merely because it's the only thing that I can think of that doesn't require your DVD drive.

Ok I'll give that SFC.EXE a go and post back. I also had this problem in my last OS Vista Basic if that helps, maybe a harware problem, oh and I just recently changed my graphics card for another new one the 9600 GT

usasma · 21 Jan 2010

Since it also happened with Vista, that makes it more likely to be a hardware issue.
Since you've changed your video card, it's probably not your video card that's causing the problem.

sharpdion23 · 21 Jan 2010

Quote: Originally Posted by usasma

Since it also happened with Vista, that makes it more likely to be a hardware issue.
Since you've changed your video card, it's probably not your video card that's causing the problem.

Ok I ran SFC.EXE and a Command Prompt thing came out for a second and closed right away. What now?

dmex · 21 Jan 2010

Quote: Originally Posted by sharpdion23

Quote: Originally Posted by usasma

Since it also happened with Vista, that makes it more likely to be a hardware issue.
Since you've changed your video card, it's probably not your video card that's causing the problem.

Ok I ran SFC.EXE and a Command Prompt thing came out for a second and closed right away. What now?

Have you installed the latest NVidia graphics drivers?

Use option 2 here for an automated scan:
Drivers - Download NVIDIA Drivers

Steven

Windows 7: CPU Usage and urn On

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