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Windows 7: freezes and other odd bugs.

21 Jan 2010   #1
marbanasin

windows 7
 
 
freezes and other odd bugs.

So yesterday I installed some drivers, graphics card and other hp software that originally came with my computer. And starting last night and then in class today a couple times after letting my computer sit idle, and I'm talking for only a few minutes on a couple occassions, it froze.

First it just looked like I couldn't highlight anything with the mouse, then the mouse would stop altogether. Last night I could use cntrl-alt-dlt to open the task manager at which point things would return to normal, but today I had to shut it off by holding the power button.

So any help would be awesome. I'm a relative computer newb so you may need to explain what you need from me. I have windows 7 64x which looks like it's more of a problem, lucky me.

thanks in advance.


My System SpecsSystem Spec
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21 Jan 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Seeing as the problems came after driver updates and the like, perhaps a System Restore will help.

System Restore
My System SpecsSystem Spec
21 Jan 2010   #3
marbanasin

windows 7
 
 

would I lose all the drivers and software if I do that?
My System SpecsSystem Spec
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21 Jan 2010   #4
Jonathan_King

Windows 7 Professional x64
 
 

The drivers, yes. Other software, probably. But that's a good thing. We can say that something you installed last night probably caused the problem. Now me just need to know what it is.
My System SpecsSystem Spec
21 Jan 2010   #5
marbanasin

windows 7
 
 

okay, bye bye itunes library.

wait do I pick the date to restore to? As in two days ago so I only lose the stuff I added yesterday.
My System SpecsSystem Spec
21 Jan 2010   #6
Jonathan_King

Windows 7 Professional x64
 
 

The files themselves should not be touched, just settings and registry entries and the like.
My System SpecsSystem Spec
21 Jan 2010   #7
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Quote   Quote: Originally Posted by marbanasin View Post
would I lose all the drivers and software if I do that?

I agree with Jonathans solution and offer an explanation. For all users experienced or not, the system restore is the easiest way to solve this problem. Alternatives would be more difficult and possbily cause additional problems that would be difficult to solve, and ultimately resulting in the use of system restore.

The best way would be to follow Jonathans advice and then install one driver at a time, until we discover the cause of the problem. This will enable you to solve the problem and avoid its return.

Whatever your decision, I with you the best of luck.
My System SpecsSystem Spec
21 Jan 2010   #8
marbanasin

windows 7
 
 

cool I'm performing it now.
My System SpecsSystem Spec
21 Jan 2010   #9
marbanasin

windows 7
 
 

it will only let me go back as far as half way through yesterday. I believe hp quickplay will still be on there and possibly the graphics card driver.
My System SpecsSystem Spec
21 Jan 2010   #10
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Go back as far as you can. We can get rid of the rest manually. It may work with the remainder still installed.
My System SpecsSystem Spec
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 freezes and other odd bugs.




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