win7 keeps crashing


  1. pjb0150
    Posts : 3
    win7 pro
       New #1

    win7 keeps crashing


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    ...









    i keep getting this any ideas

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 24
    BCP1: 001904FB
    BCP2: 8A9079C0
    BCP3: 8A9075A0
    BCP4: 8283B70F
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\012210-34850-01.dmp
    C:\Users\Johm's\AppData\Local\Temp\WER-43976-0.sysdata.xml

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    tia
    phill
      My Computer
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  3. V3xar
    Posts : 304
    Operating System Microsoft Windows 7 Ultimate Build 7600
       New #2

    The "BCCCode: 24" , or 0x00000024, tells us that as a problem condition exists with your NTFS file system, the file format used by Windows7 .

    Basically, a system-resource-intense program is running.

    Without seeing your system specifications and installed program list, my guess is an anti-virus program.

    There are a few things that you can do...
    • Run a chkdsk /f on your hard drive
    • Boot into SAFEMODE and run sfc /scannow (see SFC /SCANNOW Command - System File Checker[2]=Performance%20Maintenance)
    • Defrag your hard drive
    • Uninstall programs - especially anti-virus

    That's about all the advice I can offer.:)

    One of the boffins may have some better or different advice.

    Hope this helps.


    .
      My Computer
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  4. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #3

    pjb0150 said:
    Full View
    ...

    i keep getting this any ideas

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 24
    BCP1: 001904FB
    BCP2: 8A9079C0
    BCP3: 8A9075A0
    BCP4: 8283B70F
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\012210-34850-01.dmp
    C:\Users\Johm's\AppData\Local\Temp\WER-43976-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Highlights - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    tia
    phill

    Hi Phil and welcome

    we really need the actual dmp file. Use these to find and upload it. https://www.sevenforums.com/crash-loc...d-problem.html

    thanks

    Ken
      My Computer
    Quote Quote

 

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