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Windows 7: Clicking on specific folders causes explorer to crash

23 Jan 2010   #1
XNemesis

Win 7 64
 
 
Clicking on specific folders causes explorer to crash

Running Win7 RC 64

Whenever I click on folders that contain mkv/h264 files, explorer crashes. But if I view the folders through the open feature of say notepad, then I can click and delete the folders no problem.

What can I do?


My System SpecsSystem Spec
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23 Jan 2010   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by XNemesis View Post
Running Win7 RC 64

Whenever I click on folders that contain mkv/h264 files, explorer crashes. But if I view the folders through the open feature of say notepad, then I can click and delete the folders no problem.

What can I do?
Hi XNemesis, Welcome to SF,

Most of the cases it used to be the Context Menu. You could try this

Download ShellExView

The rule is to disable non-Microsoft context menu handlers *one-by-one* and verify if the problem is solved. If disabling one does not solve the problem, undo the disabled item and disable the next non-Microsoft handler. Do the same until the problem is solved and finally identify the culprit. Scroll right to see the Company Name column in ShellExView.

Hope this helps,
Captain
My System SpecsSystem Spec
24 Jan 2010   #3
XNemesis

Win 7 64
 
 

Do you have to reboot after each change? If not, I went through that process with shellexview but explorer keeps on crashing.
Lang Detect nl>en Yahoo C kept

My System SpecsSystem Spec
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24 Jan 2010   #4
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Most cases you might not need to reboot. Also you could try this try to Disable the Thumbnail View and also install the lastest codec for MKV / h26. Maybe K-lite Codec. Also try to change the default Program that opens with MKV.

Hope this helps,
Captain
My System SpecsSystem Spec
20 Jun 2010   #5
Philomorph

Windows 7 Home Premium
 
 
Same problem - fixed

I was having the same problem as the OP... I just downloaded the first MKV file I've had since installing W7 and opening the folder it's in crashes Explorer. It recovers nicely, but the only I could fix it was to disable the thumbnail view or to rename the file to a different extension from a DOS window first.

I ran the shellexview and disabled all the non MS extensions but that didn't help. I even tried disabling some of the MS ones that deal with videos... but no luck.

I had the K-Lite codec pack v5.4.4, so I uninstalled it and upgraded to v6.04. This broke the association with the MKV file and its icon reverted to the generic unknown (it had been an icon I didn't recognize, even after I forced the default to be Media Player Classic). But the crashing stopped!

I re-set the association to MPC and it works fine.

So, the rambling lesson I guess is that the problem was either caused by something in the old codec pack, or by whatever program was previously associated with MKV files.
My System SpecsSystem Spec
20 Jan 2011   #6
blainekyle

Windows 7 Ultimate Steve Ballmer Signature Black Edition x64
 
 

I know this thread is a little bit old, but in case anyone else ends up here like I did, trying to solve this problem, I think I can offer a little more guidance. Using the ShellExView program linked above, in my case anyway, the apparent culprit turned out to be "DivX Property Handler". I tried disabling the DivX Thumbnail generator first, but it didn't help. Disabling "DivX Property Handler" definitely solved the problem, though. Your case may be different, I don't know.
My System SpecsSystem Spec
01 Sep 2011   #7
tripperdan99

Windows 7 Professional 32 bit
 
 

I just wanted to Confirm the cause (and second Blaineklyle's post) that DivX Propertly Handler was causing Explorer to crash in Windows 7 when you click on a file. Also seemed to cause my system performance to degrade too.

Thanks for the this thread and also thanks for ShellExView to help address the issue.

Ref: Windows Explorer crashes when you click on an MKV file or folder with MKV files in it.
My System SpecsSystem Spec
22 Oct 2011   #8
akwardlkw

Windows 7 Ultimate x84
 
 

Seriously, I really like this forum so much. By disable the "DivX Property Handler" definitely solved the problem. Thank Man.
My System SpecsSystem Spec
31 Oct 2011   #9
NitelifeCharlie

Windows 7 Professional 64 bit
 
 
DivX Thumbnail Provider

Thanks very much for the much needed help. In my particular case, the culprit turned out to be DivX Thumbnail Provider.
My System SpecsSystem Spec
04 Dec 2011   #10
7newbee

Windows 7 Professional 32bit
 
 

First of all,i want to thank Blaineklyle for his informative post.i registered to thank him.I too had the same problem,but now its solved.thanks..
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 Clicking on specific folders causes explorer to crash




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