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Windows 7: windows 7 bsod

23 Jan 2010   #1
qludse

windows 7 home edition 64bit
 
 
windows 7 bsod

i have posted a thread here before but i did get it to work so i dident get bsod.

i am now getting them again but not as offen maybe evry 2-3 hour when i has been playing

spec:
asus p5q se2
intle q9300
hd 4670
4gb ocz memmory
windows 7 6bit.


My System SpecsSystem Spec
.

23 Jan 2010   #2
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by qludse View Post
i have posted a thread here before but i did get it to work so i dident get bsod.

i am now getting them again but not as offen maybe evry 2-3 hour when i has been playing

spec:
asus p5q se2
intle q9300
hd 4670
4gb ocz memmory
windows 7 6bit.
both crashes are shown as Bug Check 0x7F: UNEXPECTED_KERNEL_MODE_TRAP

TCPIP.sys is a Windows driver and is used to access the whole IP protocol.

Are you using bittorrent , Utorrent or emule which could be in conflict with the Windows 7 driver and vice-versa or have you changed it to increase your allowable connections ?

The second mindump shows SYMNDISV.SYS as being the driver that caused the crash which is something to do with symantec antivirus , do you have this installed ?
My System SpecsSystem Spec
23 Jan 2010   #3
qludse

windows 7 home edition 64bit
 
 

yes i use norton gaming antivirus 2009
My System SpecsSystem Spec
.


24 Jan 2010   #4
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by qludse View Post
yes i use norton gaming antivirus 2009
ok i suggest you unninstall it completely , use MSE while you wait to see if this was the cause of the crashes

let us know how it goes
My System SpecsSystem Spec
24 Jan 2010   #5
usasma
Microsoft MVP

 
 

Use the free Norton Removal Tool also:
Quote:
Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Norton from your system
- remove any remnants of Norton using this free tool: Download and run the Norton Removal Tool
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's
My System SpecsSystem Spec
25 Jan 2010   #6
qludse

windows 7 home edition 64bit
 
 

i will try to make the system to crash but i can take a wile and the ip crash could it bee casued by hamashi ?
My System SpecsSystem Spec
29 Jan 2010   #7
qludse

windows 7 home edition 64bit
 
 

i did get another chrash now uplaoad thr minidump
My System SpecsSystem Spec
30 Jan 2010   #8
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by qludse View Post
i did get another chrash now uplaoad thr minidump
well crash shows
Quote:
tcpip.sys tcpip.sys+604d5 fffff880`01800000 fffff880`019fd000 0x001fd000 0x4a5bc26e 13/07/2009 23:25:34
again so at least it's consistent and is going to be a driver in your networking subsystem

hamachi.sys is for vpn presumably you use logmein but i don't suspect this is causing any problems at the moment but remove it if you never use it ?

there is a whole list of symantec drivers still present on your machine and for the purposes of debugging we aught to remove them, norton firewall etc, the norton removal tool can be found here ?

anything to do with networking is suspect here, can you tell me what your network card is and have you checked for the latest drivers recently ?
My System SpecsSystem Spec
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 windows 7 bsod




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