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Windows 7: Problem Event Name BlueScreen

24 Jan 2010   #1

windows 7
 
 
Problem Event Name BlueScreen

Hi,

I recently got a blue screen in Windows 7 and restart several time . I would like to know anyone can help me determine the cause of it?

I was able to retrieve the following info when my PC started back:


Problem
Shut down unexpectedly


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 82BF934B
BCP2: 00000002
BCP3: 00000008
BCP4: 82BF934B
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011310-23056-01.dmp


Any help will be appreciated,

I also have the files that can help descrieb the problem that is reference in the above


My System SpecsSystem Spec
.

24 Jan 2010   #2

windows 7
 
 

sorry , i forgot my minidump.dmp
My System SpecsSystem Spec
24 Jan 2010   #3
Microsoft MVP

 
 

I only ran the last 9 memory dumps - there was a large gap in time between them and the earlier dump files, so I suspect that the earlier one's were fixed.

They all blame KeyMagic.sys - a component of the Apple USB wireless keyboard
Please do the following to remedy it:
- Download the latest drivers for this device (and Windows 7) from the Apple website (if there are no Windows 7 drivers, please post back)
- Uninstall the drivers/software for this device from your system
- Install the freshly downloaded drivers
- Monitor for further BSOD's

Also, Please update or remove these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager. Please use the following instructions to locate the most current drivers:
Quote:
How To Find Updated Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers for Windows 7 (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- some driver links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers:
Code:
applebt.sys  Tue Apr 08 21:02:00 2008 - Apple Bluetooth                              - Boot Camp                               - Apple Inc.                              
bcmwl6.sys   Wed Oct 22 20:41:24 2008 - Broadcom wireless adapter driver
IRFilter.sys Wed Jul 02 15:53:08 2008 - IR Remote Driver                              - Boot Camp                               - Apple Inc.                              
iSightFT.sys Fri Oct 26 13:43:04 2007 - iSight Filter Driver                              - iSight Camera                               - Apple Computer, Inc.                              
stwrt.sys    Thu Apr 17 09:00:51 2008 - Audio device driver
Summary of the BSOD's:
Code:
BugCheck A, {82bef34b, 2, 8, 82bef34b}
Probably caused by : KeyMagic.sys ( KeyMagic+2f1b )
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
BugCheck A, {82c2b34b, 2, 8, 82c2b34b}
Probably caused by : KeyMagic.sys ( KeyMagic+2f1b )
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
BugCheck A, {82bf734b, 2, 8, 82bf734b}
Probably caused by : KeyMagic.sys ( KeyMagic+2f1b )
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
BugCheck A, {82c1734b, 2, 8, 82c1734b}
Probably caused by : KeyMagic.sys ( KeyMagic+2f1b )
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
BugCheck A, {82be234b, 2, 8, 82be234b}
Probably caused by : KeyMagic.sys ( KeyMagic+2f1b )
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
BugCheck A, {82c3234b, 2, 8, 82c3234b}
Probably caused by : KeyMagic.sys ( KeyMagic+2f1b )
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
BugCheck A, {82bf934b, 2, 8, 82bf934b}
Probably caused by : KeyMagic.sys ( KeyMagic+2f1b )
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
BugCheck A, {82be134b, 2, 8, 82be134b}
Probably caused by : KeyMagic.sys ( KeyMagic+2f1b )
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
BugCheck A, {82c3234b, 2, 8, 82c3234b}
Probably caused by : KeyMagic.sys ( KeyMagic+2f1b )
My System SpecsSystem Spec
.


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 Problem Event Name BlueScreen




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