Problem Event Name BlueScreen


  1. Posts : 2
    windows 7
       #1

    Problem Event Name BlueScreen


    Hi,

    I recently got a blue screen in Windows 7 and restart several time . I would like to know anyone can help me determine the cause of it?

    I was able to retrieve the following info when my PC started back:


    Problem
    Shut down unexpectedly


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: a
    BCP1: 82BF934B
    BCP2: 00000002
    BCP3: 00000008
    BCP4: 82BF934B
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\011310-23056-01.dmp


    Any help will be appreciated,

    I also have the files that can help descrieb the problem that is reference in the above
    Last edited by Nasim965; 24 Jan 2010 at 03:14.
      My Computer


  2. Posts : 2
    windows 7
    Thread Starter
       #2

    sorry , i forgot my minidump.dmp
      My Computer


  3. Posts : 5,705
    Win7 x64 + x86
       #3

    I only ran the last 9 memory dumps - there was a large gap in time between them and the earlier dump files, so I suspect that the earlier one's were fixed.

    They all blame KeyMagic.sys - a component of the Apple USB wireless keyboard
    Please do the following to remedy it:
    - Download the latest drivers for this device (and Win7) from the Apple website (if there are no Win7 drivers, please post back)
    - Uninstall the drivers/software for this device from your system
    - Install the freshly downloaded drivers
    - Monitor for further BSOD's

    Also, Please update or remove these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager. Please use the following instructions to locate the most current drivers:
    How To Find Updated Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers for Win7 (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - some driver links are on this page: http://www.carrona.org/drvrdown.html

    Here's the older drivers:
    Code:
    applebt.sys  Tue Apr 08 21:02:00 2008 - Apple Bluetooth                              - Boot Camp                               - Apple Inc.                              
    bcmwl6.sys   Wed Oct 22 20:41:24 2008 - Broadcom wireless adapter driver
    IRFilter.sys Wed Jul 02 15:53:08 2008 - IR Remote Driver                              - Boot Camp                               - Apple Inc.                              
    iSightFT.sys Fri Oct 26 13:43:04 2007 - iSight Filter Driver                              - iSight Camera                               - Apple Computer, Inc.                              
    stwrt.sys    Thu Apr 17 09:00:51 2008 - Audio device driver
    Summary of the BSOD's:
    Code:
    BugCheck A, {82bef34b, 2, 8, 82bef34b}
    Probably caused by : KeyMagic.sys ( KeyMagic+2f1b )
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    BugCheck A, {82c2b34b, 2, 8, 82c2b34b}
    Probably caused by : KeyMagic.sys ( KeyMagic+2f1b )
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    BugCheck A, {82bf734b, 2, 8, 82bf734b}
    Probably caused by : KeyMagic.sys ( KeyMagic+2f1b )
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    BugCheck A, {82c1734b, 2, 8, 82c1734b}
    Probably caused by : KeyMagic.sys ( KeyMagic+2f1b )
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    BugCheck A, {82be234b, 2, 8, 82be234b}
    Probably caused by : KeyMagic.sys ( KeyMagic+2f1b )
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    BugCheck A, {82c3234b, 2, 8, 82c3234b}
    Probably caused by : KeyMagic.sys ( KeyMagic+2f1b )
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    BugCheck A, {82bf934b, 2, 8, 82bf934b}
    Probably caused by : KeyMagic.sys ( KeyMagic+2f1b )
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    BugCheck A, {82be134b, 2, 8, 82be134b}
    Probably caused by : KeyMagic.sys ( KeyMagic+2f1b )
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    BugCheck A, {82c3234b, 2, 8, 82c3234b}
    Probably caused by : KeyMagic.sys ( KeyMagic+2f1b )
      My Computer


 

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