Windows 7 - recovered from an unexpected error


  1. Posts : 2
    Window 7 64 bit
       #1

    Windows 7 - recovered from an unexpected error


    Hi everybody,

    I have a problem with my Windows 7. When I restart or shut down my computer, it failed most of the time. I have to press the button to swich it to off. The following message appears when I open it again.

    Windows has recovered from an unexpected error
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 3084
    Additional information about the problem:
    BCCode: 9f
    BCP1: 0000000000000003
    BCP2: FFFFFA80045073A0
    BCP3: FFFFF80003FD9518
    BCP4: FFFFFA8004FC21D0
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\012510-16177-01.dmp
    C:\Users\MDL\AppData\Local\Temp\WER-237449-0.sysdata.xml
    Read our privacy statement online:

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    Do you have any solution to fix this?

    Thanks a lot

      My Computer


  2. Posts : 2
    Window 7 64 bit
    Thread Starter
       #2

    Any idea?

    Thank!
      My Computer


  3. Posts : 5,705
    Win7 x64 + x86
       #3

    Looks like the drivers for your BridgeCo 1394 (Firewire) Audio device (Focusrite Audio Engineering | US Site | Support | Updates & Drivers: Saffire)

    Please uninstall the drivers for this card, then download and install the latest Win7 drivers from the above link.

    If the BSOD's continue, check to ensure that the drivers are Win7 compatible and that they are the latest release. If so, then it's likely that there's a problem with the card itself.
      My Computer


 

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