Windows Live QuickTime Control Host has stopped working


  1. Posts : 168
    Windows 7 Ultimate x64
       #1

    Windows Live QuickTime Control Host has stopped working


    Hi, guys!
    This annoying message happens every time I try to run a video or related stuff..



    Anybody know how to fix this? Please?
    Last edited by TheTemplai; 24 Jan 2010 at 16:12.
      My Computer


  2. Posts : 202
    Windows 7 x64
       #2

    Thoses kind of bugs seems to happen a lot in windows 7 x64. I guess we have to deal with them until they start releasing some SP or updates.

    Try to desinstall and reinstall this program I guess. Otherway, try the Klite codec pack. work perfectly under windows 7 x64. Just take the good version.
      My Computer


  3. Posts : 168
    Windows 7 Ultimate x64
    Thread Starter
       #3

    ManOwar2 said:
    Thoses kind of bugs seems to happen a lot in windows 7 x64. I guess we have to deal with them until they start releasing some SP or updates.

    Try to desinstall and reinstall this program I guess. Otherway, try the Klite codec pack. work perfectly under windows 7 x64. Just take the good version.
    I'm at Windows 7 x86, not at x64. I already use CCCP with is way better than Klite Codec Pack! Any other ideas?

    Thank you.
      My Computer


  4. Posts : 202
    Windows 7 x64
       #4

    TheTemplai said:
    ManOwar2 said:
    Thoses kind of bugs seems to happen a lot in windows 7 x64. I guess we have to deal with them until they start releasing some SP or updates.

    Try to desinstall and reinstall this program I guess. Otherway, try the Klite codec pack. work perfectly under windows 7 x64. Just take the good version.
    I'm at Windows 7 x86, not at x64. I already use CCCP with is way better than Klite Codec Pack! Any other ideas?

    Thank you.
    ok lol you outclass me :P

    CCCP I seen it. if you tell me it's superior I'm gonna give a try. Thanks for the info.
    Sorry I cannot help anymore as I am learning...the hard way :)
      My Computer


  5. Posts : 168
    Windows 7 Ultimate x64
    Thread Starter
       #5

    ok lol you outclass me :P

    CCCP I seen it. if you tell me it's superior I'm gonna give a try. Thanks for the info.
    Sorry I cannot help anymore as I am learning...the hard way :)
    No problem, at the least you tried to help me.
    Thank you!
      My Computer


  6. x3m
    Posts : 16
    Windows 7 Ultimate Retail (x64)
       #6

    Hi TheTemplai

    I have the same problem on my x86 Windows 7 Pro netbook (and it doesn`t happen on my x64 Win7 Ultimate PC which has basically the same programs and more)... it really irritates me!

    I don't know if with you its the same, but with me it only happens when I open Windows Live Gallery or an Explorer window (folder) that has pictures and movies in it... It seems like its a problem with Windows trying to create thumbnails of my .MOV videos, because it happens always when I open a folder and its in the process of updating (or creating) the thumbnails. I have one hypothesis for this issue: my videos are mostly big 1080p high quality videos, and since I have these on my netbook (to store only, because its impossible to watch a Full HD video on an Atom CPU) it just can't handle the video and can't process the thumbnail for it, then it makes the whole service crash.
    But other than observation and hunches, I don't have any proof, I haven't had the time to test this theory, and it might be wrong, but's it's the only theory for now.

    Have you had any success in solving this problem? Any other ideas?
    I think we Brazilians might get this problem more often, because of Windows Live Messenger which we use a lot, and come bundles with Live Gallery....

    Thanks!
      My Computer


  7. Posts : 1,018
    Windows 7 Ultimate x64 SP1
       #7

    You can disable the QuickTime support to avoid this error in Windows Live Photo Gallery by using the script that can be created with How to disable and restore QuickTime support in Windows Live Photo Gallery. It's technically for Windows Vista but it should work under 7.
      My Computer


  8. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #8

    x3m said:
    Hi TheTemplai

    I have the same problem on my x86 Windows 7 Pro netbook (and it doesn`t happen on my x64 Win7 Ultimate PC which has basically the same programs and more)... it really irritates me!

    I don't know if with you its the same, but with me it only happens when I open Windows Live Gallery or an Explorer window (folder) that has pictures and movies in it... It seems like its a problem with Windows trying to create thumbnails of my .MOV videos, because it happens always when I open a folder and its in the process of updating (or creating) the thumbnails. I have one hypothesis for this issue: my videos are mostly big 1080p high quality videos, and since I have these on my netbook (to store only, because its impossible to watch a Full HD video on an Atom CPU) it just can't handle the video and can't process the thumbnail for it, then it makes the whole service crash.
    But other than observation and hunches, I don't have any proof, I haven't had the time to test this theory, and it might be wrong, but's it's the only theory for now.

    Have you had any success in solving this problem? Any other ideas?
    I think we Brazilians might get this problem more often, because of Windows Live Messenger which we use a lot, and come bundles with Live Gallery....

    Thanks!
    Hello ! Welcome to SF !

    Goto Start | Event Viewer | Windows Logs | Applications and post us the Error messages. Also you might find a DMP file mentioned in Event Viewer go to that location and Zip the Files and post it here.

    Hope this helps,
    Captain
      My Computer


  9. x3m
    Posts : 16
    Windows 7 Ultimate Retail (x64)
       #9

    Heres the XML log:
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-08-20T06:51:03.000000000Z" />
    <EventRecordID>12506</EventRecordID>
    <Channel>Application</Channel>
    <Computer>TL-Netbook</Computer>
    <Security />
    </System>
    - <EventData>
    <Data>WLXQuickTimeControlHost.exe</Data>
    <Data>14.0.8117.416</Data>
    <Data>4bc95684</Data>
    <Data>QuickTime.qts_unloaded</Data>
    <Data>0.0.0.0</Data>
    <Data>4ba1b0eb</Data>
    <Data>c0000005</Data>
    <Data>55febb69</Data>
    <Data>2a0</Data>
    <Data>01cb4034089903c6</Data>
    <Data>C:\Program Files\Windows Live\Photo Gallery\WLXQuickTimeControlHost.exe</Data>
    <Data>QuickTime.qts</Data>
    <Data>4c553887-ac27-11df-b4fd-002243f1c993</Data>
    </EventData>
    </Event>

    The actual info etc is in portuguese, so I don't think it would be of much help...

    But any help is appreciated!

    And if I completely deactivate it, I wont get any thumbnails or be able to play any of the .MOV vides then...right?

    Thanks!
      My Computer


  10. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #10

    Hello,

    Download this Registry File Attachment 92275
    1. Right click on the .reg file and click on Merge.
    2. Click on the Run button in the Security Warning pop-up.
    3. Click on Continue (UAC), Yes, and OK when prompted.

    Then once the Explorer crashes it will create a Dump File under C:\Localdump then follow this article Dump files - Upload to Seven Forums from Step 2

    Hope this helps,
    Captain
      My Computer


 

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