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Windows 7: BSOD will be the death of me


24 Jan 2010   #1

Windows 7 Home Premium 64 bit
 
 
BSOD will be the death of me

Hey, Ive referenced these forums before to look for help with my BSOD issue. I am currently now posting for the first time.


here is a zip file of my memory dmps.

Please offer any help. I am an extreme Novice to computers and any knowledge i have is from teaching myself.

Btw, they only occur when I am playing video games. I have tested the memory with no results. And feel as though i am at a loss to what is going on.

My System SpecsSystem Spec
.

25 Jan 2010   #2

Windows 7 Home Premium 64 bit
 
 

So i actually downloaded bluescreen veiwer and the most prevalent source is "ntoskrnl.exe"

Any help as too resolve this issue?
My System SpecsSystem Spec
25 Jan 2010   #3
Microsoft MVP

 
 

There's a disclaimer that comes with BlueScreenView - that is that the "probably caused" file isn't necessarily what actually caused the issue.

In this case, ntoskrnl.exe is the core (kernel) of the operating system. If there was a problem with it, you'd have a lot more issues other than the occasional BSOD. So, when analyzing this issue we have to take that with a grain of salt.

Also, BlueScreenView wasn't tested as thoroughly with 64 bit OS's as it was with 32 bit OS's - so the results may not be the same.

More info on the STOP 0x1E error message: BSOD Index

Please update this older driver: RtHDMIVX.sys Thu Dec 25 04:30:47 2008
It is a component of your Realtek HD Audio Driver

Then, please run Driver Verifier according to these directions:
Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
If that doesn't work, post back and we'll have to see about fixing the registry entry off-line.

More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users
Summary of the BSOD's:
Code:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Jan  5 17:44:12.629 2010 (GMT-5)
System Uptime: 0 days 0:32:41.941
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  aion.bin
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Jan 24 01:26:41.826 2010 (GMT-5)
System Uptime: 0 days 0:23:27.528
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Jan 24 22:47:14.776 2010 (GMT-5)
System Uptime: 0 days 0:08:27.478
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
My System SpecsSystem Spec
.


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 BSOD will be the death of me




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