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Windows 7: Problem with BlueScreen

25 Jan 2010   #1

Windows 7
Problem with BlueScreen


Today I got problem with Blue Screen 5 times .

I hope you can help me .

By the way My windows is arabic and I use Windows 7

توقيع المشكلة:
اسم الحدث الخاص بالمشكلة: BlueScreen
إصدار نظام التشغيل: 6.1.7600. معرف الإعدادات المحلية: 1025 معلومات إضافية حول المشكلة: BCCode: 4e BCP1: 0000000000000007 BCP2: 000000000001C65F BCP3: 000000000001C69F BCP4: 0000000000000000 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 الملفات التي تساعد في وصف المشكلة: C:\Windows\Minidump\012510-26130-01.dmp C:\Users\BadGuy\AppData\Local\Temp\WER-42791-0.sysdata.xml اقرأ بيان الخصوصية على إنترنت: Windows 7 Privacy Highlights - Microsoft Windows إذا لم يكن بيان الخصوصية عبر إنترنت متوفراً, ‏‏الرجاء قراءة بيان الخصوصية دون اتصال: C:\Windows\system32\ar-SA\erofflps.txt
Best Regards,

My System SpecsSystem Spec

25 Jan 2010   #2
Microsoft MVP


The memory dumps don't point at anything in particular.

Please update or remove these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager. Please use the following instructions to locate the most current drivers:
How To Find Updated Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- some driver links are on this page:

Here's the older drivers:
jraid.sys    Mon Jul 21 23:59:14 2008 - JMicron RAID driver
RTKVHD64.sys Thu Jul 24 06:05:39 2008 - Realtek High Definition Audio Function Driver
Rtnic64.sys  Fri May 30 11:12:23 2008 - Realtek Ethernet NIC driver
Ultra.sys    Fri Jul 28 00:01:47 2006 - Promise Ultra66 Miniport Driver by Promise Technology, Inc (Promise Technology, Inc. - The Global Source for Complete SAS RAID Solutions).
If the BSOD's still occur after this, please run Driver Verifier according to these directions:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
If that doesn't work, post back and we'll have to see about fixing the registry entry off-line.

More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users
Summary of the BSOD's:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Jan 24 12:49:46.722 2010 (GMT-5)
System Uptime: 0 days 0:29:55.236
BugCheck 3B, {c0000005, fffff80002ab0143, fffff88006574be0, 0}
Probably caused by : ntkrnlmp.exe ( nt!CcMapAndCopyInToCache+4bb )
PROCESS_NAME:  explorer.exe
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Jan 24 13:27:26.396 2010 (GMT-5)
System Uptime: 0 days 0:07:02.910
BugCheck A, {ffffdcdfffffffd0, 2, 1, fffff80002ae5ae3}
Probably caused by : memory_corruption ( nt!MiInsertPageInFreeOrZeroedList+4d3 )
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Jan 25 01:40:51.553 2010 (GMT-5)
System Uptime: 0 days 1:21:20.068
BugCheck 3B, {c0000005, fffff80002b83abf, fffff880039dec60, 0}
Probably caused by : memory_corruption ( nt!MiIdentifyPfn+26f )
PROCESS_NAME:  svchost.exe
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Jan 25 02:59:13.137 2010 (GMT-5)
System Uptime: 0 days 0:13:27.651
BugCheck 4E, {7, 1c65f, 1c69f, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+35265 )
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Jan 25 02:43:53.225 2010 (GMT-5)
System Uptime: 0 days 1:01:21.739
BugCheck A, {fffff80009bf9f68, 2, 1, fffff80002a88daf}
Probably caused by : ntkrnlmp.exe ( nt!KiTimerExpiration+ef )
My System SpecsSystem Spec

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