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Windows 7: Windows 7 - recovered from an unexpected error


25 Jan 2010   #1

Window 7 64 bit
 
 
Windows 7 - recovered from an unexpected error

Hi everybody,

I have a problem with my Windows 7. When I restart or shut down my computer, it failed most of the time. I have to press the button to swich it to off. The following message appears when I open it again.

Windows has recovered from an unexpected error
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 3084
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80045073A0
BCP3: FFFFF80003FD9518
BCP4: FFFFFA8004FC21D0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\012510-16177-01.dmp
C:\Users\MDL\AppData\Local\Temp\WER-237449-0.sysdata.xml
Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Do you have any solution to fix this?

Thanks a lot



My System SpecsSystem Spec
.

28 Jan 2010   #2

Window 7 64 bit
 
 

Any idea?

Thank!
My System SpecsSystem Spec
30 Jan 2010   #3
Microsoft MVP

 
 

Looks like the drivers for your BridgeCo 1394 (Firewire) Audio device (Focusrite Audio Engineering | US Site | Support | Updates & Drivers: Saffire)

Please uninstall the drivers for this card, then download and install the latest Windows 7 drivers from the above link.

If the BSOD's continue, check to ensure that the drivers are Windows 7 compatible and that they are the latest release. If so, then it's likely that there's a problem with the card itself.
My System SpecsSystem Spec
.


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 Windows 7 - recovered from an unexpected error




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