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Windows 7: BSOD!!! Plz help me

26 Jan 2010   #1

windows 7
 
 
BSOD!!! Plz help me

I have windows 7 ultimate x86 Version 6.1.7600 Build 7600 with nothing installed except avast 5 free antivirus,adobe flash player 10 activeX and of course windows updates installed by default.

It was workin' fine untill yesterday. Yesterday I was on internet explorer and listening to music on windows media player, it crashed twice with BSOD at about an hour gap,then i havent seen one but i wud like to know what was it that cause the problem, and make myself confirmed it wont happen again, plz help me . its my 1st time in this forum,hope to get help soon

HERE ARE THOSE crash dump FILES in order of time of crash :
1st time : http://sites.google.com/site/brainia...edirects=0&d=1
2nd time : http://sites.google.com/site/brainia...edirects=0&d=1

Or below is a direct attachament :

My System SpecsSystem Spec
.

26 Jan 2010   #2

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by brainiacary View Post
I have windows 7 ultimate x86 Version 6.1.7600 Build 7600 with nothing installed except avast 5 free antivirus,adobe flash player 10 activeX and of course windows updates installed by default.

It was workin' fine untill yesterday. Yesterday I was on internet explorer and listening to music on windows media player, it crashed twice with BSOD at about an hour gap,then i havent seen one but i wud like to know what was it that cause the problem, and make myself confirmed it wont happen again, plz help me . its my 1st time in this forum,hope to get help soon

HERE ARE THOSE crash dump FILES in order of time of crash :
1st time : http://sites.google.com/site/brainia...edirects=0&d=1
2nd time : http://sites.google.com/site/brainia...edirects=0&d=1

Or below is a direct attachament :
please could you fill out your system specs in the bottom left corner of the post window and unninstall avast and try another free AV like MSE

this driver also needs updating
Quote:
slnt.sys 0x90715000 0x90719620 0x00004620 0x3fbc49da 20/11/2003 04:58:02
possibly a realtek network card driver ?

please post anymore minidumps if you still get bluescreens
My System SpecsSystem Spec
27 Jan 2010   #3

windows 7
 
 

Thank U very much for ur reply.here is my system description.
I have not seen BSOD since then.
But it came out of nowhere and gone,But I suspect there might still be something wrong,
Plz help me to point out the problem.


Quote:
1.OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600


2.System Manufacturer INTEL_
System Model D915GAV_
System Type X86-based PC
Processor Intel(R) Pentium(R) 4 CPU 2.80GHz, 2800 Mhz, 1 Core(s), 2 Logical Processor(s)
BIOS Version/Date Intel Corp. EV91510A.86A.0482.2006.0222.2350, 2/22/2006
SMBIOS Version 2.3
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1


3.Installed Physical Memory (RAM) 1.50 GB
Total Physical Memory 1.50 GB
Available Physical Memory 1.04 GB
Total Virtual Memory 3.00 GB
Available Virtual Memory 2.41 GB
Page File Space 1.50 GB
Page File C:\pagefile.sys




4.Name SONY DVD RW DRU-820A ATA Device


5.Name High Definition Audio Device >> ONBOARD(Realtek) fixed on Motherboard



6..Name NVIDIA GeForce 8400 GS (Microsoft Corporation - WDDM v1.1)
Adapter RAM 512.00 MB (536,870,912 bytes)
Adapter Type GeForce 8400 GS, NVIDIA compatible


7.Description Standard PS/2 Keyboard


8.Hardware Type Microsoft PS/2 Mouse



9.Name [00000007] Realtek RTL8139 PCI Fast Ethernet Adapter
Adapter Type Ethernet 802.3




10.WESTERN DIGITALS BLUE CAVIAR 320GB Sata with 4 partitions:

Description Disk drive
Manufacturer (Standard disk drives)
Model WDC WD3200AAJS-00L7A0 ATA Device
Bytes/Sector 512
Media Loaded Yes
Media Type Fixed hard disk
Partitions 4
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 2
SCSI Target ID 0
Sectors/Track 63
Size 298.09 GB (320,070,320,640 bytes)
Total Cylinders 38,913
Total Sectors 625,137,345
Total Tracks 9,922,815
Tracks/Cylinder 255
Partition Disk #0, Partition #0
Partition Size 60.00 GB (64,428,585,984 bytes)
Partition Starting Offset 32,256 bytes
Partition Disk #0, Partition #1
Partition Size 80.00 GB (85,896,599,040 bytes)
Partition Starting Offset 64,428,618,240 bytes
Partition Disk #0, Partition #2
Partition Size 80.00 GB (85,896,599,040 bytes)
Partition Starting Offset 150,325,217,280 bytes
Partition Disk #0, Partition #3
Partition Size 78.09 GB (83,848,504,320 bytes)
Partition Starting Offset 236,221,816,320 bytes
My System SpecsSystem Spec
.


27 Jan 2010   #4

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by brainiacary View Post
Thank U very much for ur reply.here is my system description.
I have not seen BSOD since then.
But it came out of nowhere and gone,But I suspect there might still be something wrong,
Plz help me to point out the problem.
your first crash won't load in windows debugger for some reason but in bluescreenview it marked
Quote:
aswMonFlt.sys aswMonFlt.sys+9854 0x8e683000 0x8e69a000 0x00017000 0x4b54a534 18/01/2010 18:15:16
as responsible for the crash, this is a driver from alwin software = avast , please remove it ?

the second crash was involving Pool_Corruption
Quote:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C5, {4, 2, 1, 8291f8b7}

Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+2c7 )

Followup: Pool_corruption
---------
this is almost always caused by drivers that have corrupted the system pool which could again be avast

I suggest replace it and see if it cures the blue screen crashes ?
My System SpecsSystem Spec
29 Jan 2010   #5

windows 7
 
 

Okay now ill remove avast.But 1 more query since system pool's already been corrupted will system fix it automatically or do i need to perform any manual method to fix it?

just uninstall avast?
My System SpecsSystem Spec
29 Jan 2010   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by brainiacary View Post
I have windows 7 ultimate x86 Version 6.1.7600 Build 7600 with nothing installed except avast 5 free antivirus,adobe flash player 10 activeX and of course windows updates installed by default.

It was workin' fine untill yesterday. Yesterday I was on internet explorer and listening to music on windows media player, it crashed twice with BSOD at about an hour gap,then i havent seen one but i wud like to know what was it that cause the problem, and make myself confirmed it wont happen again, plz help me . its my 1st time in this forum,hope to get help soon

HERE ARE THOSE crash dump FILES in order of time of crash :
1st time : http://sites.google.com/site/brainia...edirects=0&d=1
2nd time : http://sites.google.com/site/brainia...edirects=0&d=1

Or below is a direct attachament :
Hi and welcome

these were probably caused by your avast AV file aswMonFlt.sys. corrupting memory;


I would uninstall it to see if the problem goes away and then re-install the AV of choice.
You also have 2 really old drivers


Code:
slnt.sys        0x90715000    0x90719620    0x00004620    0x3fbc49da    11/19/2003 11:58:02 PM                        
secdrv.SYS        0x994a1000    0x994ab000    0x0000a000    0x45080528    9/13/2006 8:18:32 AM
I would also run a system file check
type cmd in search>right click and run as admin>sfc /scannow

let us know the results

Ken
My System SpecsSystem Spec
29 Jan 2010   #7

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by brainiacary View Post
Okay now ill remove avast.But 1 more query since system pool's already been corrupted will system fix it automatically or do i need to perform any manual method to fix it?

just uninstall avast?
yes the system pool corrupt is only talking about the corruption at the time of the crash i.e. corrupt missing or lost data and should (with no guarantees) be ok when the system is reloaded
My System SpecsSystem Spec
30 Jan 2010   #8

windows 7
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Hi and welcome

these were probably caused by your avast AV file aswMonFlt.sys. corrupting memory;


I would uninstall it to see if the problem goes away and then re-install the AV of choice.
You also have 2 really old drivers


Code:
slnt.sys        0x90715000    0x90719620    0x00004620    0x3fbc49da    11/19/2003 11:58:02 PM                        
secdrv.SYS        0x994a1000    0x994ab000    0x0000a000    0x45080528    9/13/2006 8:18:32 AM
I would also run a system file check
type cmd in search>right click and run as admin>sfc /scannow

let us know the results

Ken
Here is the result :
Quote:

C:\>sfc /scannow

Beginning system scan.This process will take some time.

Beginning verification phase of system scan.Verification 100% complete.

Windows Resource Protection did not find any integrity violations.
slnt.Sys is related to realtek ethernet.What is secdrv.SYS related to? Since realtek driver is the only one that i had manually installed.What is secdrv.SYS ?
My System SpecsSystem Spec
30 Jan 2010   #9

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by brainiacary View Post
What is secdrv.SYS related to? Since realtek driver is the only one that i had manually installed.What is secdrv.SYS ?
secdrv.sys is a Driver for the SafeDisc protection scheme from macrovision. It does come from Microsoft, and it is needed for SafeDisc games to run correctly .....

I would guess the version number could depend on which game or app installed it ?

It was highlighted as creating an exploitable vulnerability on windows XP and server 2003 systems

I have this present on my system and the driver version is september 09, I have seen it on many other peoples system's and Im not aware of it causing any problems on a Vista or windows 7 install
My System SpecsSystem Spec
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 BSOD!!! Plz help me





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