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| 28 Jan 2010 | #1 |
| | BSoD in Windows 7 Ultimate 64 - brand new hardware! Brand new computer. All hardware is bought new. So I installed Windows 7 64 on my new PC for the first time. I've had numerous BlueScreens. I've attached all the minidump files I've got so far, and all I'm asking is for someone to analyze them for me before I try to reinstall Windows. I really want to know where the error comes from. I'd really appreciate it and would save a lot of time. I've tried to use Windbg to analyze the .dmp files myself, but I'm not familiar with the program and don't really have the expertise needed. I've had two different BlueScreen types so far:
The BSoD usually happens when I'm playing Heroes of Newerth, it seems to happen at a random point of the game. I once had the BSoD appear right before completing an installation of another game. I've checked all my drivers, and according to Windows Device Manager, they're all up to date! OS: Windows 7 Ultimate 64 List of hardware:
Please take a look at the Minidump files. And if you need any more information, I'll be happy to provide it. Thanks in advance! EDIT: The RAM was the problem. I've replaced the 5300 RAM units with my old 6400 units and it seems to work now. Thank you everyone. Last edited by joekimt; 28 Jan 2010 at 06:33 PM.. |
My System Specs | |
| 28 Jan 2010 | #2 |
| | Could someone who knows more about BSODs than me please correct/confirm this? Try opening an elevated command prompt and running sfc /scannow. |
| My System Specs |
| 28 Jan 2010 | #3 |
| | sfc /scannow results: Code: Microsoft Windows [Version 6.1.7600] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\Joekim>sfc /scannow Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification 100% complete. Windows Resource Protection found corrupt files but was unable to fix some of th em. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log |
| My System Specs |
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| 28 Jan 2010 | #4 |
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Quote: Originally Posted by joekimt  Brand new computer. All hardware is bought new. So I installed Windows 7 64 on my new PC for the first time. I've had numerous BlueScreens. I've attached all the minidump files I've got so far, and all I'm asking is for someone to analyze them for me before I try to reinstall Windows. I really want to know where the error comes from. I'd really appreciate it and would save a lot of time. I've tried to use Windbg to analyze the .dmp files myself, but I'm not familiar with the program and don't really have the expertise needed. I've had two different BlueScreen types so far:
The BSoD usually happens when I'm playing Heroes of Newerth, it seems to happen at a random point of the game. I once had the BSoD appear right before completing an installation of another game. I've checked all my drivers, and according to Windows Device Manager, they're all up to date! OS: Windows 7 Ultimate 64 List of hardware:
Please take a look at the Minidump files. And if you need any more information, I'll be happy to provide it. Thanks in advance! Hi and welcome Wow, quite a few crashes. There appears to be several sources to your problems. The following drivers are listed as the probable causes. Atapi.sys, ataport.sys, dxgmms1.sys, fltmgr.sys, ndis.sys, and others. Most of these bugchecks do have one thing in common. They all are related to memory. So lets take a look at the memory first download memtestx86 and run for 5 passes (yes it will take a long time) but we want to start eliminating possible causes and memory is the most likely culprit. Then\run a system file check to verify and repair your system files type cmd in search>right click and run as admin>sfc /scannow at the end of sfc you will see a report and let us know what the results are. If you are overclocking STOP If you have a RAID, up date its driver Ken J+ Code: 012810-25989-01.dmp 1/28/2010 5:06:17 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 fffff880`01323c7c 00000000`00000002 00000000`00000008 fffff880`01323c7c Ntfs.sys Ntfs.sys+f1c7c x64 C:\Users\K\Desktop\Minidump\012810-25989-01.dmp 4 15 7600 012710-14523-01.dmp 1/27/2010 9:56:24 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`000004b4 00000000`00000006 00000000`00000001 fffff880`0ff64ac2 nvlddmkm.sys nvlddmkm.sys+9eac2 x64 C:\Users\K\Desktop\Minidump\012710-14523-01.dmp 4 15 7600 012710-21606-01.dmp 1/27/2010 9:02:43 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 ffffe980`08ea2c48 00000000`0000000b 00000000`00000001 fffff880`00c02a7f atapi.sys atapi.sys+2a7f x64 C:\Users\K\Desktop\Minidump\012710-21606-01.dmp 4 15 7600 012710-25708-01.dmp 1/27/2010 8:16:19 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`00000200 00000000`0000000b 00000000`00000001 fffff880`00c88aed atapi.sys atapi.sys+2aed x64 C:\Users\K\Desktop\Minidump\012710-25708-01.dmp 4 15 7600 012710-23493-01.dmp 1/27/2010 8:04:21 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`24f5e618 00000000`00000002 00000000`00000001 fffff880`00db756c ataport.SYS ataport.SYS+956c x64 C:\Users\K\Desktop\Minidump\012710-23493-01.dmp 4 15 7600 012710-26598-01.dmp 1/27/2010 5:22:46 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`00000001 00000000`00000002 00000000`00000001 fffff880`0400b24a dxgmms1.sys dxgmms1.sys+b24a x64 C:\Users\K\Desktop\Minidump\012710-26598-01.dmp 4 15 7600 012810-21746-01.dmp 1/28/2010 12:33:12 AM KMODE_EXCEPTION_NOT_HANDLED 0x0000001e ffffffff`c0000005 fffff800`02ba55c4 00000000`00000001 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+71f00 x64 C:\Users\K\Desktop\Minidump\012810-21746-01.dmp 4 15 7600 012710-22807-01.dmp 1/27/2010 8:31:07 PM KMODE_EXCEPTION_NOT_HANDLED 0x0000001e ffffffff`c0000005 fffff800`02b9c5bf 00000000`00000001 00000000`0002d2b7 ndis.sys ndis.sys+2a39 x64 C:\Users\K\Desktop\Minidump\012710-22807-01.dmp 4 15 7600 012710-14898-01.dmp 1/27/2010 9:58:18 PM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffff87f`c0794bb0 00000000`00000000 fffff800`02b9ce3b 00000000`00000005 ntoskrnl.exe ntoskrnl.exe+71f00 x64 C:\Users\K\Desktop\Minidump\012710-14898-01.dmp 4 15 7600 012710-25116-01.dmp 1/27/2010 8:46:35 PM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 ffffe980`10fc42a0 00000000`00000001 fffff800`02b865e7 00000000`00000007 ntoskrnl.exe ntoskrnl.exe+71f00 x64 C:\Users\K\Desktop\Minidump\012710-25116-01.dmp 4 15 7600 012710-22417-01.dmp 1/27/2010 4:36:37 PM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 ffffffff`ffffffff 00000000`00000001 fffff880`014c54bd 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+71f00 x64 C:\Users\K\Desktop\Minidump\012710-22417-01.dmp 4 15 7600 012710-23509-01.dmp 1/27/2010 8:44:15 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`01100af0 fffff880`028606a0 00000000`00000000 fltmgr.sys fltmgr.sys+24af0 x64 C:\Users\K\Desktop\Minidump\012710-23509-01.dmp 4 15 7600 012710-16598-01.dmp 1/27/2010 8:14:16 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff800`02b94541 fffff880`0910fbd0 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+71f00 x64 C:\Users\K\Desktop\Minidump\012710-16598-01.dmp 4 15 7600 012710-16567-01.dmp 1/27/2010 5:06:15 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff800`02685440 fffff880`046558f0 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+71f00 x64 C:\Users\K\Desktop\Minidump\012710-16567-01.dmp 4 15 7600 |
| My System Specs |
| 28 Jan 2010 | #5 |
| | Thanks for the help! Does the scan tell you anything? I am not overclocking. This may seem like a very stupid question, but how do I know if I have a RAID? And how can I tell if it's up to date? Thanks again! |
| My System Specs |
| 28 Jan 2010 | #6 |
| | If your specs are correct, you are not running RAID, because that would require 2 hard drives: RAID - Wikipedia, the free encyclopedia |
| My System Specs |
| 28 Jan 2010 | #7 |
| | Running memtestx86 at the moment. It's been running for hours. Found 2 errors so far according to the top statistics view. But check this out.. A friend of mine found something out. My motherboard: ASUS P5Q SE2, P45, Socket-775 May not support my RAM: Corsair Value S. PC5300 DDR2 4GB According to the site where I bought the PC, the motherboard only supports the following RAM speeds: PC2-6400, PC2-9600, PC2-8500 My ram is: PC-5300. Source Motherboard: Komplett.no - ASUS P5Q SE2, P45, Socket-775 Ram: Komplett.no - Corsair Value S. PC5300 DDR2 4GB Could this be the problem? Seems silly, since I bought the PC "ready" from the store. With their own pre-made hardware set-up. Well guess there is a compatibility flaw in their set-up. |
| My System Specs |
| 28 Jan 2010 | #8 |
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Quote: Originally Posted by joekimt Running memtestx86 at the moment. It's been running for hours. Found 2 errors so far according to the top statistics view. But check this out.. A friend of mine found something out. My motherboard: ASUS P5Q SE2, P45, Socket-775 May not support my RAM: Corsair Value S. PC5300 DDR2 4GB According to the site where I bought the PC, the motherboard only supports the following RAM speeds: PC2-6400, PC2-9600, PC2-8500 My ram is: PC-5300. Source Motherboard: Komplett.no - ASUS P5Q SE2, P45, Socket-775 Ram: Komplett.no - Corsair Value S. PC5300 DDR2 4GB Could this be the problem? Seems silly, since I bought the PC "ready" from the store. With their own pre-made hardware set-up. Well guess there is a compatibility flaw in their set-up.  |
| My System Specs |
| 28 Jan 2010 | #9 |
| | So you can confirm that the motherboard doesn't support the RAM? =) I actually have 2x DDR2 1024 6400 RAM units here, I'm going to install them and report back if it fixes the problem. 6400 should work with the MB just fine. -- Alright. The problem seemed to be the RAM, as I've ran the PC on with the new 6400-RAM units for a while now without problems. Guess I'll have to live with 2GB RAM for a while. Thank you everyone! Last edited by joekimt; 28 Jan 2010 at 06:32 PM.. |
| My System Specs |
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