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Windows 7: Kernel-Power (Event ID: 41)

28 Jan 2010   #1
chrismid259

Windows 7: Home Premium
 
 
Kernel-Power (Event ID: 41)

Hi all.
Laterly I've been having trouble with my computer crashing, but not rebooting straight away. To restart the computer I have to manually turn the PC off by the power switch.

After checking the event viewer I have found that each time the computer has crashed there is a log for "Kernel-Power" with Event ID: 41.

Quote:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>2</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000002</Keywords>

<TimeCreated SystemTime="2010-01-28T19:30:35.656250000Z" />

<EventRecordID>32704</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>Chris-PC</Computer>

<Security UserID="S-1-5-18" />

</System>


- <EventData>
<Data Name="BugcheckCode">0</Data>

<Data Name="BugcheckParameter1">0x0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">false</Data>

<Data Name="PowerButtonTimestamp">0</Data>

</EventData>


</Event>
Anyone know how to fix this problem?


My System SpecsSystem Spec
.
28 Jan 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by chrismid259 View Post
Hi all.
Laterly I've been having trouble with my computer crashing, but not rebooting straight away. To restart the computer I have to manually turn the PC off by the power switch.

After checking the event viewer I have found that each time the computer has crashed there is a log for "Kernel-Power" with Event ID: 41.

Quote:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>2</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000002</Keywords>

<TimeCreated SystemTime="2010-01-28T19:30:35.656250000Z" />

<EventRecordID>32704</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>Chris-PC</Computer>

<Security UserID="S-1-5-18" />

</System>


- <EventData>
<Data Name="BugcheckCode">0</Data>

<Data Name="BugcheckParameter1">0x0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">false</Data>

<Data Name="PowerButtonTimestamp">0</Data>

</EventData>


</Event>
Anyone know how to fix this problem?
Hi Chris and welcome


event ID 41 is basically a timeout waiting for a device to respond. If we had the actual DMP file we might be able to tell you which. there is both a description and several fixes here Event ID 41 Source WinMgmt

Also you can use these to find upload the dmp file. http://www.sevenforums.com/crash-loc...d-problem.html

Let us know if ypu need help


Ken J+
My System SpecsSystem Spec
28 Jan 2010   #3
chrismid259

Windows 7: Home Premium
 
 

Hi.
Thank you for you quick reply. The thread that you directed me to asks to locate Windows/Minidump file - I do not seem to have this file?
My System SpecsSystem Spec
.

30 Jan 2010   #4
usasma
Microsoft MVP

 
 

Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service (not RapidShare as the analysts usually can't download from it) - then post the link to it.
Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump
My System SpecsSystem Spec
Reply

 Kernel-Power (Event ID: 41)




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