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Windows 7: Random Error 0x00000124


30 Jan 2010   #1

Windows 7 Ultimate 64 bits
 
 
Random Error 0x00000124

At least once a day the machine freezes.The mouse stops moving and no key works. The capslock does not turn on or turn off the light when pressed
Do not know how to analyse the minidump to known what happen.

I use the msconfig to disable all unnecesary non-microsoft services an startup programs but it still happends.
I attach the last event and minidump.
I be very grateful for any question that takes me clarify the problem to solve
Thanks


Event info:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />

<EventID Qualifiers="16384">1001</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2010-01-30T23:09:28.000000000Z" />

<EventRecordID>20363</EventRecordID>

<Correlation />

<Execution ProcessID="0" ThreadID="0" />

<Channel>System</Channel>

<Computer>PEDRO-HP</Computer>

<Security />

</System>


- <EventData>
<Data Name="param1">0x00000124 (0x0000000000000000, 0xfffffa8004aac038, 0x0000000000000000, 0x0000000000000000)</Data>

<Data Name="param2">C:\Windows\Minidump\013010-21902-01.dmp</Data>

<Data Name="param3">013010-21902-01</Data>

</EventData>


</Event>

My System SpecsSystem Spec
.

30 Jan 2010   #2

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by pgiorgi View Post
At least once a day the machine freezes.The mouse stops moving and no key works. The capslock does not turn on or turn off the light when pressed
Do not know how to analyse the minidump to known what happen.

I use the msconfig to disable all unnecesary non-microsoft services an startup programs but it still happends.
I attach the last event and minidump.
I be very grateful for any question that takes me clarify the problem to solve
Thanks
Hello Pgiorgi, Welcome to SF,

I guess the problem is with your Hardware and it's point to the Stop 0x124
Here is a article which would help you in fixing the issue. http://www.sevenforums.com/crash-loc...-what-try.html

Quote:

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004aa5038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
DUMP ANALYSIS

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004aa5038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`02fd96f0 fffff800`02d0aa89 : fffffa80`04aa5010 fffffa80`039fbb60 fffffa80`61656857 00000000`00000609 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`02fd9c10 fffff800`02bec547 : fffffa80`04aa5010 fffff800`02c655f8 fffffa80`039fbb60 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`02fd9c40 fffff800`02b54b95 : fffff800`02cc7360 fffffa80`04a74308 fffffa80`04a74300 fffffa80`039fbb60 : nt!WheapProcessWorkQueueItem+0x57
fffff880`02fd9c80 fffff800`02acf161 : fffff880`0111ae00 fffff800`02b54b70 fffffa80`039fbb60 fffff8a0`001f5660 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`02fd9cb0 fffff800`02d65166 : 77f720fe`ff910229 fffffa80`039fbb60 00000000`00000080 fffffa80`039e8040 : nt!ExpWorkerThread+0x111
fffff880`02fd9d40 fffff800`02aa0486 : fffff880`009eb180 fffffa80`039fbb60 fffff880`009f5f40 10000000`00000a01 : nt!PspSystemThreadStartup+0x5a
fffff880`02fd9d80 00000000`00000000 : fffff880`02fda000 fffff880`02fd4000 fffff880`02fd8e60 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV

Followup: MachineOwner
---------

rax=fffffa8004b36000 rbx=fffffa8004aa5038 rcx=fffff88002fd9730
rdx=fffff88002f00000 rsi=0000000000000000 rdi=fffffa8004b36000
rip=fffff80002ef63cc rsp=fffff88002fd96f0 rbp=0000000000000001
 r8=000000000000f1e0  r9=000000000000060c r10=00000000000007ff
r11=000000000000060c r12=fffff80002cc73c0 r13=0000000000000001
r14=0000000000000000 r15=0000000000000001
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000286
nt!WheapCreateLiveTriageDump+0x6c:
fffff800`02ef63cc 48897c2438      mov     qword ptr [rsp+38h],rdi ss:0018:fffff880`02fd9728=fffffa8000000910
Child-SP          RetAddr           : Args to Child                                                           : Call Site
fffff880`02fd96f0 fffff800`02d0aa89 : fffffa80`04aa5010 fffffa80`039fbb60 fffffa80`61656857 00000000`00000609 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`02fd9c10 fffff800`02bec547 : fffffa80`04aa5010 fffff800`02c655f8 fffffa80`039fbb60 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`02fd9c40 fffff800`02b54b95 : fffff800`02cc7360 fffffa80`04a74308 fffffa80`04a74300 fffffa80`039fbb60 : nt!WheapProcessWorkQueueItem+0x57
fffff880`02fd9c80 fffff800`02acf161 : fffff880`0111ae00 fffff800`02b54b70 fffffa80`039fbb60 fffff8a0`001f5660 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`02fd9cb0 fffff800`02d65166 : 77f720fe`ff910229 fffffa80`039fbb60 00000000`00000080 fffffa80`039e8040 : nt!ExpWorkerThread+0x111
fffff880`02fd9d40 fffff800`02aa0486 : fffff880`009eb180 fffffa80`039fbb60 fffff880`009f5f40 10000000`00000a01 : nt!PspSystemThreadStartup+0x5a
fffff880`02fd9d80 00000000`00000000 : fffff880`02fda000 fffff880`02fd4000 fffff880`02fd8e60 00000000`00000000 : nt!KxStartSystemThread+0x16
start             end                 module name
fffff800`00bae000 fffff800`00bb8000   kdcom    kdcom.dll    Tue Jul 14 07:01:07 2009 (4A5BDFDB)
fffff800`02a07000 fffff800`02a50000   hal      hal.dll      Tue Jul 14 06:57:36 2009 (4A5BDF08)
fffff800`02a50000 fffff800`0302d000   nt       ntkrnlmp.exe Tue Jul 14 05:10:48 2009 (4A5BC600)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Tue Jul 14 07:02:13 2009 (4A5BE01D)
fffff880`00ce1000 fffff880`00cee000   mcupdate mcupdate.dll Tue Jul 14 06:59:09 2009 (4A5BDF65)
fffff880`00cee000 fffff880`00d02000   PSHED    PSHED.dll    Tue Jul 14 07:02:23 2009 (4A5BE027)
fffff880`00d02000 fffff880`00d60000   CLFS     CLFS.SYS     Tue Jul 14 04:49:57 2009 (4A5BC11D)
fffff880`00d60000 fffff880`00dbc000   volmgrx  volmgrx.sys  Tue Jul 14 04:50:33 2009 (4A5BC141)
fffff880`00dbc000 fffff880`00de6000   ataport  ataport.SYS  Tue Jul 14 04:49:52 2009 (4A5BC118)
fffff880`00e00000 fffff880`00e15000   partmgr  partmgr.sys  Tue Jul 14 04:49:58 2009 (4A5BC11E)
fffff880`00e15000 fffff880`00e1e000   compbatt compbatt.sys Tue Jul 14 05:01:02 2009 (4A5BC3B6)
fffff880`00e1e000 fffff880`00e2a000   BATTC    BATTC.SYS    Tue Jul 14 05:01:01 2009 (4A5BC3B5)
fffff880`00e2a000 fffff880`00e3f000   volmgr   volmgr.sys   Tue Jul 14 04:49:57 2009 (4A5BC11D)
fffff880`00e3f000 fffff880`00e46000   pciide   pciide.sys   Tue Jul 14 04:49:49 2009 (4A5BC115)
fffff880`00e46000 fffff880`00e56000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 04:49:48 2009 (4A5BC114)
fffff880`00e56000 fffff880`00e70000   mountmgr mountmgr.sys Tue Jul 14 04:49:54 2009 (4A5BC11A)
fffff880`00e70000 fffff880`00e79000   atapi    atapi.sys    Tue Jul 14 04:49:47 2009 (4A5BC113)
fffff880`00e79000 fffff880`00e84000   amdxata  amdxata.sys  Tue May 19 23:26:59 2009 (4A12F2EB)
fffff880`00e92000 fffff880`00f36000   Wdf01000 Wdf01000.sys Tue Jul 14 04:52:07 2009 (4A5BC19F)
fffff880`00f36000 fffff880`00f45000   WDFLDR   WDFLDR.SYS   Tue Jul 14 04:49:54 2009 (4A5BC11A)
fffff880`00f45000 fffff880`00f9c000   ACPI     ACPI.sys     Tue Jul 14 04:49:34 2009 (4A5BC106)
fffff880`00f9c000 fffff880`00fa5000   WMILIB   WMILIB.SYS   Tue Jul 14 04:49:51 2009 (4A5BC117)
fffff880`00fa5000 fffff880`00faf000   msisadrv msisadrv.sys Tue Jul 14 04:49:26 2009 (4A5BC0FE)
fffff880`00faf000 fffff880`00fe2000   pci      pci.sys      Tue Jul 14 04:49:51 2009 (4A5BC117)
fffff880`00fe2000 fffff880`00fef000   vdrvroot vdrvroot.sys Tue Jul 14 05:31:31 2009 (4A5BCADB)
fffff880`01000000 fffff880`01073000   cng      cng.sys      Tue Jul 14 05:19:40 2009 (4A5BC814)
fffff880`01073000 fffff880`010bf000   volsnap  volsnap.sys  Tue Jul 14 04:50:08 2009 (4A5BC128)
fffff880`010ea000 fffff880`01136000   fltmgr   fltmgr.sys   Tue Jul 14 04:49:59 2009 (4A5BC11F)
fffff880`01136000 fffff880`0114a000   fileinfo fileinfo.sys Tue Jul 14 05:04:25 2009 (4A5BC481)
fffff880`0114a000 fffff880`011a8000   msrpc    msrpc.sys    Tue Jul 14 04:51:32 2009 (4A5BC17C)
fffff880`011a8000 fffff880`011e2000   rdyboost rdyboost.sys Tue Jul 14 05:04:34 2009 (4A5BC48A)
fffff880`01217000 fffff880`013ba000   Ntfs     Ntfs.sys     Tue Jul 14 04:50:47 2009 (4A5BC14F)
fffff880`013ba000 fffff880`013d4000   ksecdd   ksecdd.sys   Tue Jul 14 04:50:54 2009 (4A5BC156)
fffff880`013d4000 fffff880`013e5000   pcw      pcw.sys      Tue Jul 14 04:49:27 2009 (4A5BC0FF)
fffff880`013e5000 fffff880`013ef000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 04:49:45 2009 (4A5BC111)
fffff880`013ef000 fffff880`013f8000   hwpolicy hwpolicy.sys Tue Jul 14 04:49:22 2009 (4A5BC0FA)
fffff880`01400000 fffff880`0142b000   ksecpkg  ksecpkg.sys  Tue Jul 14 05:20:34 2009 (4A5BC84A)
fffff880`0142b000 fffff880`01475000   fwpkclnt fwpkclnt.sys Tue Jul 14 04:51:08 2009 (4A5BC164)
fffff880`01475000 fffff880`01485000   vmstorfl vmstorfl.sys Tue Jul 14 05:12:54 2009 (4A5BC67E)
fffff880`01485000 fffff880`0148d000   spldr    spldr.sys    Mon May 11 22:26:27 2009 (4A0858BB)
fffff880`01495000 fffff880`01587000   ndis     ndis.sys     Tue Jul 14 04:51:40 2009 (4A5BC184)
fffff880`01587000 fffff880`015e7000   NETIO    NETIO.SYS    Tue Jul 14 04:51:46 2009 (4A5BC18A)
fffff880`015e7000 fffff880`015f9000   mup      mup.sys      Tue Jul 14 04:53:45 2009 (4A5BC201)
fffff880`01602000 fffff880`017ff000   tcpip    tcpip.sys    Tue Jul 14 04:55:34 2009 (4A5BC26E)
fffff880`018d8000 fffff880`01912000   fvevol   fvevol.sys   Tue Jul 14 04:52:15 2009 (4A5BC1A7)
fffff880`01912000 fffff880`01928000   disk     disk.sys     Tue Jul 14 04:49:57 2009 (4A5BC11D)
fffff880`01928000 fffff880`01958000   CLASSPNP CLASSPNP.SYS Tue Jul 14 04:49:58 2009 (4A5BC11E)
fffff880`01958000 fffff880`01966000   crashdmp crashdmp.sys Tue Jul 14 05:31:01 2009 (4A5BCABD)
fffff880`01966000 fffff880`01972000   dump_ataport dump_ataport.sys Tue Jul 14 04:49:47 2009 (4A5BC113)
fffff880`01972000 fffff880`0197b000   dump_atapi dump_atapi.sys Tue Jul 14 04:49:47 2009 (4A5BC113)
fffff880`0197b000 fffff880`0198e000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 04:51:51 2009 (4A5BC18F)
Mini Kernel Dump does not contain unloaded driver list
start             end                 module name
fffff880`00f45000 fffff880`00f9c000   ACPI     ACPI.sys     Tue Jul 14 04:49:34 2009 (4A5BC106)
fffff880`00e79000 fffff880`00e84000   amdxata  amdxata.sys  Tue May 19 23:26:59 2009 (4A12F2EB)
fffff880`00e70000 fffff880`00e79000   atapi    atapi.sys    Tue Jul 14 04:49:47 2009 (4A5BC113)
fffff880`00dbc000 fffff880`00de6000   ataport  ataport.SYS  Tue Jul 14 04:49:52 2009 (4A5BC118)
fffff880`00e1e000 fffff880`00e2a000   BATTC    BATTC.SYS    Tue Jul 14 05:01:01 2009 (4A5BC3B5)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Tue Jul 14 07:02:13 2009 (4A5BE01D)
fffff880`01928000 fffff880`01958000   CLASSPNP CLASSPNP.SYS Tue Jul 14 04:49:58 2009 (4A5BC11E)
fffff880`00d02000 fffff880`00d60000   CLFS     CLFS.SYS     Tue Jul 14 04:49:57 2009 (4A5BC11D)
fffff880`01000000 fffff880`01073000   cng      cng.sys      Tue Jul 14 05:19:40 2009 (4A5BC814)
fffff880`00e15000 fffff880`00e1e000   compbatt compbatt.sys Tue Jul 14 05:01:02 2009 (4A5BC3B6)
fffff880`01958000 fffff880`01966000   crashdmp crashdmp.sys Tue Jul 14 05:31:01 2009 (4A5BCABD)
fffff880`01912000 fffff880`01928000   disk     disk.sys     Tue Jul 14 04:49:57 2009 (4A5BC11D)
fffff880`01972000 fffff880`0197b000   dump_atapi dump_atapi.sys Tue Jul 14 04:49:47 2009 (4A5BC113)
fffff880`01966000 fffff880`01972000   dump_ataport dump_ataport.sys Tue Jul 14 04:49:47 2009 (4A5BC113)
fffff880`0197b000 fffff880`0198e000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 04:51:51 2009 (4A5BC18F)
fffff880`01136000 fffff880`0114a000   fileinfo fileinfo.sys Tue Jul 14 05:04:25 2009 (4A5BC481)
fffff880`010ea000 fffff880`01136000   fltmgr   fltmgr.sys   Tue Jul 14 04:49:59 2009 (4A5BC11F)
fffff880`013e5000 fffff880`013ef000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 04:49:45 2009 (4A5BC111)
fffff880`018d8000 fffff880`01912000   fvevol   fvevol.sys   Tue Jul 14 04:52:15 2009 (4A5BC1A7)
fffff880`0142b000 fffff880`01475000   fwpkclnt fwpkclnt.sys Tue Jul 14 04:51:08 2009 (4A5BC164)
fffff800`02a07000 fffff800`02a50000   hal      hal.dll      Tue Jul 14 06:57:36 2009 (4A5BDF08)
fffff880`013ef000 fffff880`013f8000   hwpolicy hwpolicy.sys Tue Jul 14 04:49:22 2009 (4A5BC0FA)
fffff800`00bae000 fffff800`00bb8000   kdcom    kdcom.dll    Tue Jul 14 07:01:07 2009 (4A5BDFDB)
fffff880`013ba000 fffff880`013d4000   ksecdd   ksecdd.sys   Tue Jul 14 04:50:54 2009 (4A5BC156)
fffff880`01400000 fffff880`0142b000   ksecpkg  ksecpkg.sys  Tue Jul 14 05:20:34 2009 (4A5BC84A)
fffff880`00ce1000 fffff880`00cee000   mcupdate mcupdate.dll Tue Jul 14 06:59:09 2009 (4A5BDF65)
fffff880`00e56000 fffff880`00e70000   mountmgr mountmgr.sys Tue Jul 14 04:49:54 2009 (4A5BC11A)
fffff880`00fa5000 fffff880`00faf000   msisadrv msisadrv.sys Tue Jul 14 04:49:26 2009 (4A5BC0FE)
fffff880`0114a000 fffff880`011a8000   msrpc    msrpc.sys    Tue Jul 14 04:51:32 2009 (4A5BC17C)
fffff880`015e7000 fffff880`015f9000   mup      mup.sys      Tue Jul 14 04:53:45 2009 (4A5BC201)
fffff880`01495000 fffff880`01587000   ndis     ndis.sys     Tue Jul 14 04:51:40 2009 (4A5BC184)
fffff880`01587000 fffff880`015e7000   NETIO    NETIO.SYS    Tue Jul 14 04:51:46 2009 (4A5BC18A)
fffff800`02a50000 fffff800`0302d000   nt       ntkrnlmp.exe Tue Jul 14 05:10:48 2009 (4A5BC600)
fffff880`01217000 fffff880`013ba000   Ntfs     Ntfs.sys     Tue Jul 14 04:50:47 2009 (4A5BC14F)
fffff880`00e00000 fffff880`00e15000   partmgr  partmgr.sys  Tue Jul 14 04:49:58 2009 (4A5BC11E)
fffff880`00faf000 fffff880`00fe2000   pci      pci.sys      Tue Jul 14 04:49:51 2009 (4A5BC117)
fffff880`00e3f000 fffff880`00e46000   pciide   pciide.sys   Tue Jul 14 04:49:49 2009 (4A5BC115)
fffff880`00e46000 fffff880`00e56000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 04:49:48 2009 (4A5BC114)
fffff880`013d4000 fffff880`013e5000   pcw      pcw.sys      Tue Jul 14 04:49:27 2009 (4A5BC0FF)
fffff880`00cee000 fffff880`00d02000   PSHED    PSHED.dll    Tue Jul 14 07:02:23 2009 (4A5BE027)
fffff880`011a8000 fffff880`011e2000   rdyboost rdyboost.sys Tue Jul 14 05:04:34 2009 (4A5BC48A)
fffff880`01485000 fffff880`0148d000   spldr    spldr.sys    Mon May 11 22:26:27 2009 (4A0858BB)
fffff880`01602000 fffff880`017ff000   tcpip    tcpip.sys    Tue Jul 14 04:55:34 2009 (4A5BC26E)
fffff880`00fe2000 fffff880`00fef000   vdrvroot vdrvroot.sys Tue Jul 14 05:31:31 2009 (4A5BCADB)
fffff880`01475000 fffff880`01485000   vmstorfl vmstorfl.sys Tue Jul 14 05:12:54 2009 (4A5BC67E)
fffff880`00e2a000 fffff880`00e3f000   volmgr   volmgr.sys   Tue Jul 14 04:49:57 2009 (4A5BC11D)
fffff880`00d60000 fffff880`00dbc000   volmgrx  volmgrx.sys  Tue Jul 14 04:50:33 2009 (4A5BC141)
fffff880`01073000 fffff880`010bf000   volsnap  volsnap.sys  Tue Jul 14 04:50:08 2009 (4A5BC128)
fffff880`00e92000 fffff880`00f36000   Wdf01000 Wdf01000.sys Tue Jul 14 04:52:07 2009 (4A5BC19F)
fffff880`00f36000 fffff880`00f45000   WDFLDR   WDFLDR.SYS   Tue Jul 14 04:49:54 2009 (4A5BC11A)
fffff880`00f9c000 fffff880`00fa5000   WMILIB   WMILIB.SYS   Tue Jul 14 04:49:51 2009 (4A5BC117)
Mini Kernel Dump does not contain unloaded driver list
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`04aa5038 00000000`00000000 00000000`00000000
Hope this helps,
Captain
My System SpecsSystem Spec
01 Feb 2010   #3

Windows 7 Ultimate 64 bits
 
 

Thanks Captain.
He had already reviewed that link and I was running tests to memmory and hard drive all weekend but did not report any problem.
The installation of windos 7 was a new instalation not migrated from vista or XP.
I will continue searching with the dump information to see if I find the reason
Again
Thank you very much
My System SpecsSystem Spec
.


Reply

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