Windows 7 Ultimate 64 crashes during Gameplay


  1. Posts : 5
    Windows 7 Ultimate
       #1

    Windows 7 Ultimate 64 crashes during Gameplay


    this started about 2 weeks ago it would just go to a static screen and would give an error saying nvidia display has stopped working. but today it went to a blue screen and now it's showing a static screen on the windows start up and also freezes on the windows logo. I've tried update the drivers, but no luck. could this be a hardware issue?


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 4105

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA80059744E0
    BCP2: FFFFF8800FF65A20
    BCP3: 0000000000000000
    BCP4: 0000000000000002
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\013010-21762-01.dmp
    C:\Users\Focka\AppData\Local\Temp\WER-37611-0.sysdata.xml
      My Computer


  2. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #2

    Focka said:
    this started about 2 weeks ago it would just go to a static screen and would give an error saying nvidia display has stopped working. but today it went to a blue screen and now it's showing a static screen on the windows start up and also freezes on the windows logo. I've tried update the drivers, but no luck. could this be a hardware issue?
    Hi Focka, Welcome to SF,

    The issue is quiet clear that its with your Display card or Display drivers. But still to come to better conclusion we need the Dump file to analysis it. Follow link it will help you in finding the Dump https://www.sevenforums.com/crash-loc...d-problem.html

    Hope this helps,
    Captain
      My Computer


  3. Posts : 5
    Windows 7 Ultimate
    Thread Starter
       #3

    Hi Focka, Welcome to SF,

    The issue is quiet clear that its with your Display card or Display drivers. But still to come to better conclusion we need the Dump file to analysis it. Follow link it will help you in finding the Dump https://www.sevenforums.com/crash-loc...d-problem.html

    Hope this helps,
    Captain[/QUOTE]

    hope that helps
      My Computer


  4. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #4

    I guess the problem is your nVidia Drivers. Follow this article Info: nVidia Driver Cleaning Guide - Overclock.net - Overclocking.net and remove the Drivers completely then download the drivers from nVidia's website and install it NOT from Windows update. Update your BIOS Firmware to the Latest one.

    Also Start > CMD > Right Click and Run as administrator > SFC /SCANNOW

    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa80058004e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff8800ffa3a20, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000002, Optional internal context dependent data.
    For a better description on this error AMD Game Forums - ATIKMDAG.sys problems and TDR FAQ

    Update the drivers

    Code:
    sfhlp02.sys  Wed Jun 14 20:28:06 2006
    SaiH0255.sys Fri Feb 15 18:45:05 2008
    nvm62x64.sys Sat Oct 18 02:31:06 2008
    Bugcheck Analysis

    Code:
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    nvlddmkm+112a20
    fffff880`0ffa3a20 803d19f3b70000  cmp     byte ptr [nvlddmkm+0xc91d40 (fffff880`10b22d40)],0
    SYMBOL_STACK_INDEX:  4
    SYMBOL_NAME:  nvlddmkm+112a20
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nvlddmkm
    IMAGE_NAME:  nvlddmkm.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  4b4c080b
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    Hope this helps,
    Captain
      My Computer


  5. Posts : 5
    Windows 7 Ultimate
    Thread Starter
       #5

    So i removed and reinstalled the display drivers with no luck . also tried to install the BIOS Firmware to the Latest one, but it wouldn't boot from CD (when i boot from CD it would just restart windows). Now normal windows doesn't work at all. I'm also getting weird vertical red line on start up (it started right after i got the blue screen). When i was uninstalling the display drivers i noticed that one of my Video cards said "this device isn't using any resources because it has a problem". I'm beginning to have a bad feeling that it's a hardware problem. My friend said it might be a leaking or blown capacitors on the video card.

      My Computer


  6. Posts : 5
    Windows 7 Ultimate
    Thread Starter
       #6

    Bump
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    Focka said:
    Bump
    where are you at now? same place as before? have you tried booting into safe mode (F8)? Have you tried a repair install?
      My Computer


  8. Posts : 5
    Windows 7 Ultimate
    Thread Starter
       #8

    zigzag3143 said:
    Focka said:
    Bump
    where are you at now? same place as before? have you tried booting into safe mode (F8)? Have you tried a repair install?
    Yes I'm at the same place, it's still showing the red lines on start up and it's still not loading windows on normal mode, thought safe mode is working fine. I've repair installed it 2 times now with no luck. I've come to the conclusion that it is my Video card. I hooked up my second card to my monitor and reset windows to see if anything would show up. when it turned on there were no red line, though since it's not the primary video card i could not load window even safe mode. i still have to remove both cards to see if it's truly the video card ( I'm have a really hard time trying to get the video card out). (noob question) The thing i don't get is why isn't it loading normal windows at all?
      My Computer


  9. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #9

    Focka said:
    zigzag3143 said:
    Focka said:
    Bump
    where are you at now? same place as before? have you tried booting into safe mode (F8)? Have you tried a repair install?
    Yes I'm at the same place, it's still showing the red lines on start up and it's still not loading windows on normal mode, thought safe mode is working fine. I've repair installed it 2 times now with no luck. I've come to the conclusion that it is my Video card. I hooked up my second card to my monitor and reset windows to see if anything would show up. when it turned on there were no red line, though since it's not the primary video card i could not load window even safe mode. i still have to remove both cards to see if it's truly the video card ( I'm have a really hard time trying to get the video card out). (noob question) The thing i don't get is why isn't it loading normal windows at all?
    If you nailed its the Video card then that's why its not loading i guess still its trying to load your Video card in Normal mode that's why it's not booting up in Normal mode. I think the Best thing would be to somehow remove your damage card and remove all the drivers related to that card then have a new or the secondary card you have plugged in then try to run a Repair then see whether you can load under Normal mode.

    Good Luck,
    Captain
      My Computer


 

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