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Windows 7: BSOD 0x0000007f

31 Jan 2010   #1

Windows 7 64-Bit Home
 
 
BSOD 0x0000007f

Hi

My girlfriends new laptop (Compaq CQ71 - 2.2ghz Core Duo, 4 gbRAM, 64bit Windows 7 Home) has been crashing since the beginning with the BSOD OxOOOOOO7f.
I have done some research and have not found a solution to this problem.
Mostly they're talking about memory or motherboard errors.
I have attached the minidump file.

Looking forward to a reply
Arno


ps: The minidump file was last written on dec 12th 2009, the errors have been happening frequently since that day, however no new minidump was made. Is this normal?

My System SpecsSystem Spec
.

31 Jan 2010   #2

Win7 Ultimate X64
 
 

The dump you posted reports a different error code 9F to the one you state 7F, heres a bit more info about the two
BSOD Index
BSOD Index
normally a 7F error would indicate hardware problem as theres also 9F codes i would think its a device driver causing the issue, dump points at NETw1v64.sys, try updating this driver

Will post back more info shortly
My System SpecsSystem Spec
31 Jan 2010   #3

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by Arno View Post
Hi

My girlfriends new laptop (Compaq CQ71 - 2.2ghz Core Duo, 4 gbRAM, 64bit Windows 7 Home) has been crashing since the beginning with the BSOD OxOOOOOO7f.
I have done some research and have not found a solution to this problem.
Mostly they're talking about memory or motherboard errors.
I have attached the minidump file.

Looking forward to a reply
Arno


ps: The minidump file was last written on dec 12th 2009, the errors have been happening frequently since that day, however no new minidump was made. Is this normal?
Hello Arno, Welcome to SF,

I guess the problem is with your Intel Wifi Network Card NETw1v64.sys uninstall the existing drivers and Download the Latest driver from manufacture's website NOT from Windows Update. Also found that some of the Display drivers are not registered properly i would recommend to remove those existing drivers and install from manufacture's website NOT from Windows Update.

Run the Memory Diagnostic & HD Diagnostic
Also i would recommend to run System Integrity Checker

Start > Run > CMD > Right Click and Run as administrator > SFC/ SCANNOW

Drivers to be Update

Google it you will find the updates. Make sure you download them from manufactures website not from any third party website.

Code:
SiSRaid2.sys Wed Sep 24 23:58:20 2008
PxHlpa64.sys Tue Dec 11 05:19:01 2007
nfrd960.sys  Wed Jun 07 02:41:48 2006
lsi_fc.sys   Wed Dec 10 04:16:09 2008
iirsp.sys    Wed Dec 14 03:17:54 2005
arc.sys      Fri May 25 02:57:55 2007
adpu320.sys  Wed Feb 28 05:34:15 2007
adpahci.sys  Tue May 01 23:00:09 2007
adp94xx.sys  Sat Dec 06 05:24:42 2008
adfs.SYS     Fri Jun 27 02:22:37 2008
win32k.sys   unavailable (00000000)
TSDDD.dll    unavailable (00000000)
ATMFD.DLL    unavailable (00000000)
cdd.dll      unavailable (00000000)
Quote:
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004698060, Physical Device Object of the stack
Arg3: fffff800048454d8, Functional Device Object of the stack
Arg4: fffffa8004bc1870, The blocked IRP
Bugcheck Analysis

Code:
DRVPOWERSTATE_SUBCODE:  3
IRP_ADDRESS:  fffffa8004bc1870
DEVICE_OBJECT: fffffa80052c0050
DRIVER_OBJECT: fffffa8005187760
IMAGE_NAME:  NETw1v64.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4a64f0bf
MODULE_NAME: NETw1v64
FAULTING_MODULE: fffff88005e3c000 NETw1v64
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
CURRENT_IRQL:  2
LAST_CONTROL_TRANSFER:  from fffff80002b34e23 to fffff80002ac5f00
Hope this helps,
Captain
My System SpecsSystem Spec
.


31 Jan 2010   #4

Win7 Ultimate X64
 
 

You have a lot of old drivers on your system i would recommend updating or removing these until your problem is sorted
adp94xx adp94xx.sys Fri Dec 05 23:54:42 2008 (4939BF42)
adpahci adpahci.sys Tue May 01 18:30:09 2007 (46377921)
adpu320 adpu320.sys Wed Feb 28 00:04:15 2007 (45E4C6FF)
arc arc.sys Thu May 24 22:27:55 2007 (4656035B)
nfrd960 nfrd960.sys Tue Jun 06 22:11:48 2006 (4485EF94)
iirsp iirsp.sys Tue Dec 13 21:47:54 2005 (439F418A)
lsi_fc lsi_fc.sys Tue Dec 09 22:46:09 2008 (493EF531)
PxHlpa64 PxHlpa64.sys Mon Dec 10 23:49:01 2007 (475DD06D)
SiSRaid2 SiSRaid2.sys Wed Sep 24 19:28:20 2008 (48DA86C4)
sisraid4 sisraid4.sys Wed Oct 01 22:56:04 2008 (48E3F1F4)
adfs adfs.SYS Thu Jun 26 21:52:37 2008 (48640195)
My System SpecsSystem Spec
31 Jan 2010   #5
Microsoft MVP

 
 

Here's a listing of drivers from an HP - you'll find that most of the drivers are the same for your Compaq.
This is because HP/Compaq uses one disk image to load the system onto many different hardware configurations - so the drivers are loaded even if they're not needed.

From an HP DV4 laptop:
Quote:
Here's the older drivers. Please note that the oldest drivers are listed first:
Code:
iirsp.sys    Tue Dec 13 16:48:01 2005 - Intel Raid StorPort Driver
djsvs.sys    Tue Apr 11 20:20:11 2006 - Adaptec Ultra SCSI miniport
nfrd960.sys  Tue Jun 06 17:12:15 2006 - IBM ServeRAID Controller Driver
adpu320.sys  Tue Feb 27 19:03:08 2007 - Adaptec .NET Ultra320 Driver
adpahci.sys  Tue May 01 13:29:26 2007 - Adaptec Windows SATA Storport Driver
arc.sys      Thu May 24 17:31:06 2007 - Adaptec RAID Storport Driver
SiSRaid2.sys Wed Sep 24 14:19:45 2008 - SiS RAID Stor Miniport Driver
sisraid4.sys Wed Oct 01 17:52:22 2008 - SiS AHCI Stor-Miniport Driver
adp94xx.sys  Fri Dec 05 18:59:55 2008 - Adaptec HostRAID SAS Driver
lsi_fc.sys   Tue Dec 09 17:28:47 2008 - LSI Logic Fusion-MPT FC Driver (StorPort)
As this is an HP system, it's likely that you're not using all of these storage drivers - but it will depend on the storage chipset of your system to determine which one's are needed.
My System SpecsSystem Spec
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