Windows 7 BSOD - dmp files attached


  1. Posts : 4
    Windows 7 Ultimate 64 bit
       #1

    Windows 7 BSOD - dmp files attached


    Hi all,

    My PC has started to BSOD while playing games and surfing the web. I have attached 2 .dmp files to help with troubleshooting. Any help would be appreciated.

    Thanks,

    mvem77
      My Computer


  2. Posts : 222
    Windows 7 64 bit build 7600
       #2

    Welcome! This is my first time too XD.
    Have you tried using the reliability monitor and checking for solutions? If you haven't, all you need to do is go to start menu and type in view reliability history.

    This might be a graphical driver problem. Make sure your graphics drivers is fully updated.
      My Computer


  3. Posts : 6,885
    Windows 7 Ultimate x64, Mint 9
       #3

    Seems to be caused by your graphics driver, as Capella said.

    It also seems WinSAT was running, which is unneeded. This could be caused by Overclocking, and you can disable it through the Task Scheduler.

    ~Lordbob
      My Computer


  4. Posts : 4
    Windows 7 Ultimate 64 bit
    Thread Starter
       #4

    Hey all,

    I updated my video card drivers. The same issue occurs. I attached two more .dmp files of the crash after updating the drivers. Thanks for any further help.

    -mvem
      My Computer


  5. Posts : 6,885
    Windows 7 Ultimate x64, Mint 9
       #5

    Mvem, this seems to be a system driver error, possible RAM error too.

    Hit start, and search for cmd. Right click and run as admin, then thype this:
    Code:
    sfc /scannow
    This will search and fix any corrupt system files, hopefully fixing the BSoD.
    If that fails to find a problem, lets check your RAM: Check your RAM

    ~Lordbob
      My Computer


  6. Posts : 4
    Windows 7 Ultimate 64 bit
    Thread Starter
       #6

    Hello,

    I did the 'sfc /scannow' function and no errors where found. Memtest also returned no errors. The issue only occurs when I play games (MW2, WoW, etc). Any idea of what else could be wrong and how to resolve the problem?

    EDIT: Added latest dump file.

    Thanks,

    -mvem
    Last edited by mvem77; 05 Feb 2010 at 20:36. Reason: Added .dmp file.
      My Computer


  7. Posts : 6,885
    Windows 7 Ultimate x64, Mint 9
       #7

    Well, that BSoD was caused by the Desktop Window Manager.

    Try disabling it when you run a game.

    ~Lordbob
      My Computer


  8. Posts : 4
    Windows 7 Ultimate 64 bit
    Thread Starter
       #8

    Hi all,

    I figured out what the problem was....the fan on the CPU was loose...wasn't making full contact with the top of the processor. Guess it was getting to hot and causing a bunch of problems? I secured it and haven't had an issue since.
      My Computer


  9. Posts : 6,885
    Windows 7 Ultimate x64, Mint 9
       #9

    mvem77 said:
    Hi all,

    I figured out what the problem was....the fan on the CPU was loose...wasn't making full contact with the top of the processor. Guess it was getting to hot and causing a bunch of problems? I secured it and haven't had an issue since.
    Odd that a heat issue was causing a BSoD. Good to hear it is fixed though.

    ~Lordbob
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 19:06.
Find Us