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Windows 7: Mini dump - need help

31 Jan 2010   #1
bladeds

Windows 7
 
 
Mini dump - need help

Hi, i have windows 7 installed on my net book, i am experiencing problems with blue screen errors often when playing videos, i have uploaded my mini dump files to rapid share

- RapidShare: 1-CLICK Web hosting - Easy Filehosting

the most recent ble screen relates to
013110-16926-01.dmp

could please analyze them and suggest a solution

thanks


My System SpecsSystem Spec
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31 Jan 2010   #2
Pauly

Win7 Ultimate X64
 
 

You have a wide variety of error codes in the dumps which is often a sign of hardware problems i would start with running some basic hardware tests,
Memory Diagnostics to check ram
HD Diagnostic to check HDD
System file check, Start>cmd.exe>right click run as admin>type sfc /scannow

Post back your results, if all tests come out ok then we can move on to other things

Hope this helps
My System SpecsSystem Spec
01 Feb 2010   #3
bladeds

Windows 7
 
 
scan

thanks for your help,
these were the results from the test,
My System SpecsSystem Spec
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01 Feb 2010   #4
Pauly

Win7 Ultimate X64
 
 

Its not good news when sfc reports errors it cannot fix, did you try any of the other tests?
My System SpecsSystem Spec
01 Feb 2010   #5
bladeds

Windows 7
 
 

after running the scan it in cmd it told me to reset my computer, i did this as it was shutting down, it said configuring window updates, after about 30% i experienced a blue screen
i have attatched the mini dump file for this. Also when i restarted my pc in the corner, it now says your copy of windows 7 is not genuine
My System SpecsSystem Spec
01 Feb 2010   #6
bladeds

Windows 7
 
 

it must be my hardware, my fault for putting windows 7 on a net book. My brother has the exact same version of windows 7 on his laptop and he has experienced no problems
My System SpecsSystem Spec
01 Feb 2010   #7
bladeds

Windows 7
 
 

i cant run the other tests since i'm on a net book which does not have a cd drive.
My System SpecsSystem Spec
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 Mini dump - need help




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