Mini dump - need help


  1. Posts : 5
    Windows 7
       #1

    Mini dump - need help


    Hi, i have windows 7 installed on my net book, i am experiencing problems with blue screen errors often when playing videos, i have uploaded my mini dump files to rapid share

    - RapidShare: 1-CLICK Web hosting - Easy Filehosting

    the most recent ble screen relates to
    013110-16926-01.dmp

    could please analyze them and suggest a solution

    thanks
      My Computer


  2. Posts : 2,573
    Win7 Ultimate X64
       #2

    You have a wide variety of error codes in the dumps which is often a sign of hardware problems i would start with running some basic hardware tests,
    Memory Diagnostics to check ram
    HD Diagnostic to check HDD
    System file check, Start>cmd.exe>right click run as admin>type sfc /scannow

    Post back your results, if all tests come out ok then we can move on to other things

    Hope this helps
      My Computer


  3. Posts : 5
    Windows 7
    Thread Starter
       #3

    scan


    thanks for your help,
    these were the results from the test,
      My Computer


  4. Posts : 2,573
    Win7 Ultimate X64
       #4

    Its not good news when sfc reports errors it cannot fix, did you try any of the other tests?
      My Computer


  5. Posts : 5
    Windows 7
    Thread Starter
       #5

    after running the scan it in cmd it told me to reset my computer, i did this as it was shutting down, it said configuring window updates, after about 30% i experienced a blue screen
    i have attatched the mini dump file for this. Also when i restarted my pc in the corner, it now says your copy of windows 7 is not genuine
    Last edited by bladeds; 01 Feb 2010 at 12:38. Reason: adding more infomation
      My Computer


  6. Posts : 5
    Windows 7
    Thread Starter
       #6

    it must be my hardware, my fault for putting windows 7 on a net book. My brother has the exact same version of windows 7 on his laptop and he has experienced no problems
      My Computer


  7. Posts : 5
    Windows 7
    Thread Starter
       #7

    i cant run the other tests since i'm on a net book which does not have a cd drive.
      My Computer


 

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