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Windows 7: black screen hard lock crash during fullscreen gaming

01 Feb 2010   #1

windows 7 home premium
 
 
black screen hard lock crash during fullscreen gaming

  • This only seems to happen when playing games in fullscreen widescreen mode 720p, if I run them windowed in the same resolution no black screen hard lock. I have tried swapping video cards. I have reinstalled windows. I have updated bios. I have tried different driver versions for vid card. Ran memtest86+ 2 passes no errors...Don't know what else it might be besides motherboard or psu...



    OSwindows 7 home premiumCPUintel i7 920Motherboardgigabyte ex58 ud3r rev 1.6Memory6gig corsair dominator ramGraphics Card(s)xfx radeon 5750Sound Cardonboard realtekMonitor(s) Displays32" 720p panasonic viera tvHard Drivesraided 1tb barracudasPSU700w ocz modular power suppplyCaseantec 900Coolingcoolit cpu cooler



My System SpecsSystem Spec
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01 Feb 2010   #2

Windows 7 Ultimate x64
 
 

Mesososo, Was this a past issue even before the installation of Windows 7?
If so, this issue could be caused due to the fact your graphics driver does not fit the needs to play the game in full screen. This issue could be resolved by upgrading your graphics driver in your pc.

If games worked fine before the installation of Windows 7, Then you could be missing drivers and I would recommend you to locate drivers for your specific graphics card and download/install them.


Past Experience

I've had this issue before running Windows XP, which was due to the fact my graphics card did not fit the needs to play the online game. I had to upgrade the graphics card which did cost money ($$$) but is worth it if you would like to play the games in full screen.
My System SpecsSystem Spec
01 Feb 2010   #3

Windows 7 Ultimate 64bit
 
 

Hiya Mesososo, a few quick questions pal ?

1) What version of the catalyst drivers are you using ?
2) What is the game(s) in question ?
3) Are you using a HDMI or DVI cable to your screen ?
My System SpecsSystem Spec
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01 Feb 2010   #4

windows 7 home premium
 
 

Hey guys,
I just bought this comp so I've only ever had windows 7 on it.
I have tried catalyst 10.1 and 9.3s as well as swapping out the card and using a 8600gts with latest nvidia drivers.
So far I have had this problem with mass effect 2 and heroes of newerth..will install more soon.
with the 5750 I am using an hdmi to connect to my 32" lcd tv..with the 8600 I had a dvi-hdmi converter plugged into the card and hdmi from there to the tv.

I have just tried to play it in non widescreen mode at 1024x768 and I was also trying widescreen 1366x768 (native tv res) and still locking in both....
When I use the widescreen the video goes black and then a few seconds later the sound stops....in 4:3 the sound has kept going but completely unresponsive..

the video card is an xfx radeon 5750 so it should be more than adequate to play mass effect 2.
My System SpecsSystem Spec
01 Feb 2010   #5

windows 7 home premium
 
 

Also just tried some more testing...it's not just fullscreen....it just locked in windowed mode.
My System SpecsSystem Spec
01 Feb 2010   #6

Windows 7 Ultimate x64
 
 

I recommend you to upgrade your graphics driver. I believe that is the issue to this problem as I said above.
My System SpecsSystem Spec
01 Feb 2010   #7

windows 7 home premium
 
 

I am running catalyst 10.1 the newest drivers...what else could i upgrade them to?
My System SpecsSystem Spec
01 Feb 2010   #8

windows 7 home premium
 
 

I was looking through my bios and checking the ram....the bios has it set to 8 8 8 20...but right on the stick it's listed as 9 9 9 24 ....
would this be the cause?
My System SpecsSystem Spec
01 Feb 2010   #9

windows 7 home premium
 
 

i manually set them to 9 9 9 24 to match the ram but it didnt make a difference....
My System SpecsSystem Spec
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 black screen hard lock crash during fullscreen gaming




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