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Windows 7: BSOD again.. Minidump file check?


02 Feb 2010   #1

Windows 7 64-bit
 
 
BSOD again.. Minidump file check?

Hello! Once again I got BSOD during boot on desktop. Now when I'm putting minidump to a .zip it says that I can't do that What??? It says "Access denied" whatever I do with that file. I really want to archive it and send here for professionals analyze


My System SpecsSystem Spec
.

02 Feb 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by WIGILOCO View Post
Hello! Once again I got BSOD during boot on desktop. Now when I'm putting minidump to a .zip it says that I can't do that What??? It says "Access denied" whatever I do with that file. I really want to archive it and send here for professionals analyze

try dragging it to your desktop then zip it
My System SpecsSystem Spec
02 Feb 2010   #3

Windows 7 64-bit
 
 

Yeah that helped man! Now here is the minidump, would some pro analyze it for me, please? I'm getting really frustrated with those bsod on my new computer..
My System SpecsSystem Spec
.


02 Feb 2010   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by WIGILOCO View Post
Yeah that helped man! Now here is the minidump, would some pro analyze it for me, please? I'm getting really frustrated with those bsod on my new computer..



Hi and welcome

this crash qas caused by fltmgr.sys which is the fille manager in win 7

I would run a system file check
Type cmd in search>right click and run as admin>sfc /scannow

If you are overclocking stop.

Let us know the results

Ken





Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\020210-25708-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a19000 PsLoadedModuleList = 0xfffff800`02c56e50
Debug session time: Tue Feb  2 13:03:35.363 2010 (GMT-5)
System Uptime: 0 days 0:00:46.659
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8800109711e, fffff88006647ca0, 0}

Probably caused by : fltmgr.sys ( fltmgr! ?? ::NNGAKEGL::`string'+1087 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8800109711e, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88006647ca0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
fltmgr! ?? ::NNGAKEGL::`string'+1087
fffff880`0109711e 0fb74818        movzx   ecx,word ptr [rax+18h]

CONTEXT:  fffff88006647ca0 -- (.cxr 0xfffff88006647ca0)
rax=bffffa8005c9d650 rbx=fffff8a006f76888 rcx=0000000000000000
rdx=fffffa8004dcc310 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800109711e rsp=fffff88006648680 rbp=fffff8800106d000
 r8=ffffffffffffffff  r9=fffff88006648648 r10=000000000000016e
r11=fffff8a006f76888 r12=fffffa8004dcc310 r13=0000000000000000
r14=0000000000000000 r15=fffff88006648850
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
fltmgr! ?? ::NNGAKEGL::`string'+0x1087:
fffff880`0109711e 0fb74818        movzx   ecx,word ptr [rax+18h] ds:002b:bffffa80`05c9d668=????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  csc.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8800109711e

STACK_TEXT:  
fffff880`06648680 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : fltmgr! ?? ::NNGAKEGL::`string'+0x1087


FOLLOWUP_IP: 
fltmgr! ?? ::NNGAKEGL::`string'+1087
fffff880`0109711e 0fb74818        movzx   ecx,word ptr [rax+18h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  fltmgr! ?? ::NNGAKEGL::`string'+1087

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: fltmgr

IMAGE_NAME:  fltmgr.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc11f

STACK_COMMAND:  .cxr 0xfffff88006647ca0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_fltmgr!_??_::NNGAKEGL::_string_+1087

BUCKET_ID:  X64_0x3B_fltmgr!_??_::NNGAKEGL::_string_+1087

Followup: MachineOwner
---------
My System SpecsSystem Spec
02 Feb 2010   #5

Windows 7 64-bit
 
 

Thanks a lot! I have only 1600MHz ddr3 with my mobo and mobo keeped it normally at 1333MHz and I raised It to 1600Mhz because the memory I bought is 1600Mhz. I have the correct bios settings, checked and asked from g.skill support team And prime95 no erros. So I scannow and tell results! Thanks man a lot!
My System SpecsSystem Spec
02 Feb 2010   #6

Windows 7 64-bit
 
 

It didn't find anything wrong.. what should I do now? :O
My System SpecsSystem Spec
02 Feb 2010   #7

Windows 7 64-bit
 
 

Someone help please! =)
My System SpecsSystem Spec
02 Feb 2010   #8

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by WIGILOCO View Post
Someone help please! =)
Run the Memory Diagnostic & HD Diagnostic see whether you finding some issues post us the result

Good Luck,
Captain
My System SpecsSystem Spec
02 Feb 2010   #9

Windows 7 64-bit
 
 

I ran the chkdsk without the /r thing. It didn't find anything i think. Should I ran it again with /r parameter?
My System SpecsSystem Spec
02 Feb 2010   #10

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by WIGILOCO View Post
I ran the chkdsk without the /r thing. It didn't find anything i think. Should I ran it again with /r parameter?
Yup.. Also download the Diag Tool and run it
My System SpecsSystem Spec
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 BSOD again.. Minidump file check?




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