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Windows 7: My windows suddenly stops...


02 Feb 2010   #1

Windows 7
 
 
My windows suddenly stops...

Hello guys.Here's my strange problem.So i was with Windows Vista and i was browsing the internet when suddenly the computer stops working.I mean my mouse stops working, my keyboard and the OS too.The lights of the keyboard (caps lock, num lock) turned off.The laser of my mouse too.The windows stops completely too.It stays there like a picture.I mean even the emoticons werent moving (hope you understand me ).So i decided this was some virus and i put a fresh copy of windows seven.Everything was good, but then after 20 minutes (i was installing some players and antivirus program) it happened again I cant explain this.Hope you guys help me.I bet its some kind of hardware problem.Thanks in advance, guys

My System SpecsSystem Spec
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02 Feb 2010   #2

Windows 7 Professional x64
 
 

Welcome!

This is certainly a hardware problem. What brand hard drive do you have? I would recommend going to the manufacturer's site and looking for their advanced disk diagnostic tools.

Also, you should probably test your RAM. Download a copy of Memtest86 and burn it to a CD using the Windows ISO-burning tool. Then boot up the CD and run at least 5 passes.

Hope we can get this figured out!

~JK
My System SpecsSystem Spec
02 Feb 2010   #3

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

On addition to that post us the MSINFO32 file

Quote:
MSINFO32
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO\" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back.
Good Luck,
Captain
My System SpecsSystem Spec
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02 Feb 2010   #4

Windows 7
 
 

Thanks for your fast response, guys.The hard drive and the ram seems to be ok I made some tests now.Here is the file, that you asked me for.
My System SpecsSystem Spec
02 Feb 2010   #5

Windows 7 Professional x64
 
 

Let's try to test your other hardware. Try removing all unnecessary hardware from your computer, like hard drives, video cards, USB devices, etc.
My System SpecsSystem Spec
02 Feb 2010   #6

Windows 7
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
Let's try to test your other hardware. Try removing all unnecessary hardware from your computer, like hard drives, video cards, USB devices, etc.
How to remove it, buddy You mean to plug them off.How would my computer work, if i plug off the hard drive
My System SpecsSystem Spec
02 Feb 2010   #7

Windows 7 Professional x64
 
 

I take it you only have 1 hard drive. If you had another one you were using, that's when my suggestion would be applicable.

Still go ahead and unplug all the other unnecessary hardware.
My System SpecsSystem Spec
02 Feb 2010   #8

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by subata View Post
Thanks for your fast response, guys.The hard drive and the ram seems to be ok I made some tests now.Here is the file, that you asked me for.
Hmm.. What language is your OS I can't read that file ?
My System SpecsSystem Spec
02 Feb 2010   #9

Windows 7
 
 

Oops i knew, that was going to happen Its in bulgarian, sorry
My System SpecsSystem Spec
02 Feb 2010   #10

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by subata View Post
Oops i knew, that was going to happen Its in bulgarian, sorry
No worries export to TXT then post it let me see whether any translators work
My System SpecsSystem Spec
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