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Windows 7: Windows Explorer keeps crashing

02 Feb 2010   #11

Win7 Ultimate X64

As above i would remove the program totally see if it fixes if not i would temporarily stop all startup items and non MS services in msconfig to stop most 3rd party software running and see if it helps

My System SpecsSystem Spec
02 Feb 2010   #12

Windows 7 Ultimate x64, Mint 9

To build on what Pauly suggested, hit start and type: msconfig.
This will bring up a dialog box with startup settings. Check the diagnostic boot up (this will be similar to safe mode) and restart normally.

From here, you can choose to enable processes individually, or remove anything you don't want.

I also recommend going into command prompt (right click > run as admin) and type:
sfc /scannow
This will find and attempt to fix any bad system files.

My System SpecsSystem Spec
03 Feb 2010   #13


Quote   Quote: Originally Posted by Murkrow View Post
It started today after reformatting my computer to its original state.

Just looked in event viewer and it says:
Application: 489
Security: 259
Setup: 0
System: 1028
Forwarded Events: 0

Anything particular we are looking for? Theres alot :S
Yes. Custom Views>Administrative Events:

Attachment 51781

(Unfortunately I don't have an exact sample to show you, but that's the area you need to be looking at.)

You will be looking for the Error (red symbol) that relates to the explorer.exe crashing.

In the details area, look for the "Faulting Module Path" etc and see if points to a particular .exe or .dll

Post a screenshot if you could please.
My System SpecsSystem Spec

03 Feb 2010   #14

win7 ultimate / virtual box

Quote   Quote: Originally Posted by Murkrow View Post
For people who want the story:

Last night my computer shut down maliciously
I got home saw it had shut down, loaded it up and apparently i had to recover my account. Not having any recovery restore points or discs i had to reformat it back into its original state. After that the computer finally started working, lost a lot of files but whatever.
what made you think it had shut down "maliciously" , when you left your computer on was it downloading something you think might have been infected ?

did you have an antivirus and firewall in place at the time it crashed, if so which AV ?

It sounds like you have damage to some critical system files, can you open a command prompt as admin and type sfc /scannow and let it run ?

do you have the original windows 7 install disk ?
My System SpecsSystem Spec

 Windows Explorer keeps crashing

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