New
#1
BSOD Windows 7 ultimate 64-bit
Here's the dump info:
Anyone have any clue on what could be causing this? It's very randomly happening. Not always doing the same thing when it happens.
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Loading User Symbols
Loading unloaded module list
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* *
* Bugcheck Analysis *
* *
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APC_INDEX_MISMATCH (1)
This is a kernel internal error. The most common reason to see this
bugcheck is when a filesystem or a driver has a mismatched number of
calls to disable and re-enable APCs. The key data item is the
Thread->KernelApcDisable field. A negative value indicates that a driver
has disabled APC calls without re-enabling them. A positive value indicates
that the reverse is true. This check is made on exit from a system call.
Arguments:
Arg1: 000000007792040a, address of system function (system call)
Arg2: 0000000000000000, Thread->ApcStateIndex << 8 | Previous ApcStateIndex
Arg3: 000000000000ffff, Thread->KernelApcDisable
Arg4: fffff8800b497ca0, Previous KernelApcDisable
Debugging Details:
------------------
FAULTING_IP:
+0
00000000`7792040a c3 ret
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x1
PROCESS_NAME: explorer.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff80002ed3469 to fffff80002ed3f00
STACK_TEXT:
fffff880`0b497a68 fffff800`02ed3469 : 00000000`00000001 00000000`7792040a 00000000`00000000 00000000`0000ffff : nt!KeBugCheckEx
fffff880`0b497a70 fffff800`02ed33a0 : ffffffff`ffffffff 00000000`0cccca98 00000000`0cccca80 00000000`00000024 : nt!KiBugCheckDispatch+0x69
fffff880`0b497bb0 00000000`7792040a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x245
00000000`0cccce68 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7792040a
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiSystemServiceExit+245
fffff800`02ed33a0 4883ec50 sub rsp,50h
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiSystemServiceExit+245
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600
FAILURE_BUCKET_ID: X64_0x1_nt!KiSystemServiceExit+245
BUCKET_ID: X64_0x1_nt!KiSystemServiceExit+245
Followup: MachineOwner
---------
rax=fffff8800b497b70 rbx=0000000000000000 rcx=0000000000000001
rdx=000000007792040a rsi=000000000bf69540 rdi=000000000cccd000
rip=fffff80002ed3f00 rsp=fffff8800b497a68 rbp=fffff8800b497ca0
r8=0000000000000000 r9=000000000000ffff r10=fffff8800b497ca0
r11=fffffa800947eb60 r12=0000000080004005 r13=000000000cccd3c0
r14=ffffffffffffffff r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00000282
nt!KeBugCheckEx:
fffff800`02ed3f00 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:fffff880`0b497a70=0000000000000001
Child-SP RetAddr : Args to Child : Call Site
fffff880`0b497a68 fffff800`02ed3469 : 00000000`00000001 00000000`7792040a 00000000`00000000 00000000`0000ffff : nt!KeBugCheckEx
fffff880`0b497a70 fffff800`02ed33a0 : ffffffff`ffffffff 00000000`0cccca98 00000000`0cccca80 00000000`00000024 : nt!KiBugCheckDispatch+0x69
fffff880`0b497bb0 00000000`7792040a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x245 (TrapFrame @ fffff880`0b497c20)
00000000`0cccce68 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7792040a
start end module name
fffff800`00bb6000 fffff800`00bc0000 kdcom kdcom.dll Mon Jul 13 20:31:07 2009 (4A5BDFDB)
fffff800`02e19000 fffff800`02e62000 hal hal.dll Mon Jul 13 20:27:36 2009 (4A5BDF08)
fffff800`02e62000 fffff800`0343f000 nt ntkrnlmp.exe Mon Jul 13 18:40:48 2009 (4A5BC600)
fffff880`00c00000 fffff880`00c3b000 SYMEFA64 SYMEFA64.SYS Mon Nov 23 19:35:40 2009 (4B0B386C)
fffff880`00c3b000 fffff880`00c60000 CBUFS CBUFS.sys Thu Jan 07 11:33:49 2010 (4B461AFD)
fffff880`00c70000 fffff880`00cb4000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 20:29:10 2009 (4A5BDF66)