New BSOD! :( - Please help

Lenny1002 · 02 Feb 2010

After much deliberation i thought i had solved all BSOD errors on my pc when after months of BSOD free computer time this came out of nowhere whilst starting up.

My last BSOD's were solved through the uninstallation of ESET, the removal of Line 6 Audio drivers and then the removal of malware that was causing pool corruption.

Some advice on how to treat this error would be much appreciated.

thanks, lenny

EDIT: oh, and I am currently in the proccess of scanning my hard drives for malware with malwarebytes.

**Pauly** · 02 Feb 2010

Dump reports 0x7E SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M have a look here for more info and possible causes (pretty much anything) BSOD Index

I would recommend some hardware tests to check system
Ram test info Memory Diagnostics
HDD test info HD Diagnostic

Check drivers are up to date
You have a few old ones on your system see if you can update these
aswTdi.SYS Wed Nov 26 17:16:37 2008
hotcore3.sys Mon Jan 21 13:33:06 2008
iaStor.sys Fri Jul 27 02:17:40 2007
PxHelp20.sys Fri Feb 02 21:23:57 2007
aswRdr.SYS Wed Nov 26 17:16:28 2008
vmm.sys Sun Feb 18 08:10:42 2007
ATITool.sys Fri Nov 10 13:08:51 2006
aswSP.SYS Wed Nov 26 17:17:35 2008

Lenny1002 · 02 Feb 2010

God you guys are quick! haha thanks alot. i will try all of that and check back with results

Again thankyou so much

Lenny

**Pauly** · 02 Feb 2010

Post back your results theres an answer to most things

Lenny1002 · 04 Feb 2010

I have either removed or updated all of the above drivers . I think the main one there was iastor.sys which was a part of the Intel Storage Matrix. I updated that to the latest version.

Everything is running smoothly so far. I attempted to run Seatools which is a diagnostic tool for Seagate hard drives but it failed to load. I will see how things develop and if i blue screen in the future i will attempt to run the diagnostics tool to see if it is in fact a corrupt part of my hard drive. I have run memtest recently and it came up with no errors

Thanks for your help Pauly

usasma · 06 Feb 2010

If the SeaTools disk doesn't work, try the Hitachi Drive Fitness Test
You can also run the free version of HDTune from within Windows (google for it).

Lenny1002 · 07 Feb 2010

I ran HDTune from within Windows and it came up with no damaged/red blocks in an error scan. however in the health tab "(05) Reallocated Sector Count" is highlighted yellow. And from what i understand this means that some data has been reallocated because of a damaged sector of the hard drive. When i select it it tells me-

"Description: Number of damaged sectors which have been replaced : 9
Status: the drive has damaged sectors"

Does this need any further attention or will it be okay? One thing i was noticing before i installed the new Intel Matrix Storage driver was that in My Computer the free space on my C drive would fluctuate between safe free space levels of 15gb and unsafe levels of 9gb. Very weird. But it seems to be stable now.

usasma · 11 Feb 2010

Normally this needs no further attention - but keep an eye on it to see if things change (such as more damaged sectors). If that happens, then there may be a problem and the drive may be dying - so backup your stuff immediately!!!

"Safe" free space is conventionally estimated at 15% of the hard drive space - the system will work with less, it's just that it will slow the system down as it gets smaller and smaller. Also, in extreme cases, it can prevent Windows from working on the files that are on your hard drive. If you routinely work with larger files, then even more free space may be needed.