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Windows 7: win7 BSOD *ERROR MSG* Consumer in devices (code 31)


02 Feb 2010   #1

Win7 x64 Home Premium
 
 
win7 BSOD *ERROR MSG* Consumer in devices (code 31)

My computer is not working properly. I have to use it in safe mode. When I look in the device driver section it has an exclamation mark next to the "Consumer IR Devices". It says: This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Anyone know how to fix this? When I click on "check for solutions" it doesn't do anything.

i already tried to reformat my G60VX but still this msg appear.

is this because i do RAID??

this is my minidump file please help

i use ASUS G60VX-RBBX05 notebook with Windows 7 home premium 64bit

My System SpecsSystem Spec
.

02 Feb 2010   #2

Windows® 7 Home Premium SP1 [x64]
 
 

Assuming that you can get into Safe Mode (from what you said), try uninstalling that device, restarting back into Normal mode, and see what changes may have been made.

If everything seems to work fine, then Taadaa.

If not, feel free to reply.
My System SpecsSystem Spec
03 Feb 2010   #3

Win7 x64 Home Premium
 
 

i try to reformat my notebook again right now
My System SpecsSystem Spec
.


03 Feb 2010   #4

Win7 x64 Home Premium
 
 

Quote   Quote: Originally Posted by ProXic View Post
Assuming that you can get into Safe Mode (from what you said), try uninstalling that device, restarting back into Normal mode, and see what changes may have been made.

If everything seems to work fine, then Taadaa.

If not, feel free to reply.
i already uninstalled it and still getting BSOD
My System SpecsSystem Spec
03 Feb 2010   #5

Win7 x64 Home Premium
 
 

just now bsod msg
0x0000001A
MEMORY_MANAGEMENT

before:
0X000000FC
TCPIP.SYS -

i don't know what does this mean
My System SpecsSystem Spec
04 Feb 2010   #6
Microsoft MVP

 
 

Please upload the minidump files.
My System SpecsSystem Spec
Reply

 win7 BSOD *ERROR MSG* Consumer in devices (code 31)




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