Microsoft-Windows-Kernel-Power Issue

B

Baseballer

New member
Hello. I am currently running a 6730b HP Notebook. My OS is Windows 7 (64-bit) Ultimate Build 7100. As of late, my computer has been randomly shutting off while running basic tasks (such as trying to run Windows Experience Index, etc). All my drives are up to date through the HP website and Windows.
Config is:
Intel(R) Core2 Duo CPU P8600 @ 2.40GHz
4 Gigs of Memory
Graphic Devices - Mobile Intel(R) 4 Series Express Chipset Family
System Board - 30DD KBC Version 96.22
System BIOS - 68PDD Version F.13
Hard Drive - ST9160412AS ATA Device (160 gig)

Any advice would be great. Thanks in advance.
 

My Computer

OS
Windows 7 Ultimate
No evidence of BSOD's in the attached file. Please do the following:
Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service (not RapidShare as the analysts usually can't download from it) - then post the link to it.
Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump
Click to expand...
The step to "Ensure that "Automatically restart" is unchecked" will ensure that the system stops at the BSOD (if it's there). Then you'll be able to tell if this is a BSOD crash - or a system shutdown that doesn't allow a BSOD
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
I cannot seem to get the minidump set up correctly even though I have set it up. I know this isn't the correct way to display my problem...here is the even viewer info

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

- System

- Provider


[ Name] Microsoft-Windows-Kernel-Power


[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}



EventID 41


Version 2


Level 1


Task 63


Opcode 0


Keywords 0x8000000000000002

- TimeCreated


[ SystemTime] 2010-02-09T09:09:32.470015700Z



EventRecordID 11822


Correlation

- Execution


[ ProcessID] 4


[ ThreadID] 8



Channel System


Computer USER-PC

- Security


[ UserID] S-1-5-18

- EventData

BugcheckCode 0

BugcheckParameter1 0x0

BugcheckParameter2 0x0

BugcheckParameter3 0x0

BugcheckParameter4 0x0

SleepInProgress false

PowerButtonTimestamp 0
 

My Computer

OS
Windows 7 Ultimate
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