BSOD while installing


  1. VinceD
    Posts : 4
    Windows 7
       New #1

    BSOD while installing


    Hello everyone!
    I've recently bought myself a new laptop (Sony VAIO FW) which came with Windows 7 Home Premium installed. I was very anxious to try it out, and all went extremely well. But today my laptop unexpectedly BS'ed on me. Thinking it was no big deal (after all, I've experienced many blue screens in the past without it affecting my pc much) I simply ignored it and went on with what I planned to do, install Adobe CS3.
    90% completed and then, suddenly, blue screen. I've copied the error codes and such, I really can't figure this one out, I'm hoping one of you can..

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 2067

    Additional information about the problem:
    BCCode: 19
    BCP1: 0000000000000003
    BCP2: FFFFFA8008397330
    BCP3: FFFFFA8008397320
    BCP4: FFFFFA8008397330
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\020310-38579-01.dmp
    C:\Users\Vince\AppData\Local\Temp\WER-93194-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Highlights - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    I'd be really grateful if someone could help me with this one. It's bugging me, especially since it's a brand new computer..
      My Computer
    Quote Quote

  3. Stevy22
    Posts : 324
    Windows 7 and MAC
       New #2

    Whats your OS and the RAM installed.... This Problem often comes because of the RAM on your computer!!!! Reply asap so that i can follow up
      My Computer
    Quote Quote

  4. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #3

    VinceD said:
    Hello everyone!
    I've recently bought myself a new laptop (Sony VAIO FW) which came with Windows 7 Home Premium installed. I was very anxious to try it out, and all went extremely well. But today my laptop unexpectedly BS'ed on me. Thinking it was no big deal (after all, I've experienced many blue screens in the past without it affecting my pc much) I simply ignored it and went on with what I planned to do, install Adobe CS3.
    90% completed and then, suddenly, blue screen. I've copied the error codes and such, I really can't figure this one out, I'm hoping one of you can..

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 2067

    Additional information about the problem:
    BCCode: 19
    BCP1: 0000000000000003
    BCP2: FFFFFA8008397330
    BCP3: FFFFFA8008397320
    BCP4: FFFFFA8008397330
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\020310-38579-01.dmp
    C:\Users\Vince\AppData\Local\Temp\WER-93194-0.sysdata.xml
    Read our privacy statement online:
    Windows 7 Privacy Highlights - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    I'd be really grateful if someone could help me with this one. It's bugging me, especially since it's a brand new computer..
    Hi Vince and welcome

    As always we need the actual DMP file. You can use these to find and upload it. https://www.sevenforums.com/crash-loc...d-problem.html

    Thanks

    Ken
      My Computer
    Quote Quote

  6. VinceD
    Posts : 4
    Windows 7
    Thread Starter
       New #4

    Stevy22 said:
    Whats your OS and the RAM installed.... This Problem often comes because of the RAM on your computer!!!! Reply asap so that i can follow up
    My OS is Windows 7 Home Premium.. 4 Gig RAM

    @Ken

    Here's the DMP file, I zipped it up.

    thx for the quick replies!
      My Computer
    Quote Quote

  7. VinceD
    Posts : 4
    Windows 7
    Thread Starter
       New #5

    Sorry for the double post, but just thought I'd bump this.
    Oh and my OS is 64 bits.
    Hope someone can help me with this! I'd really appreciate the help.
      My Computer
    Quote Quote

  8. VinceD
    Posts : 4
    Windows 7
    Thread Starter
       New #6

    Hi there, I know this place has been flooded with people asking for help with their BSOD issues. But still I'd like to press the fact I've been getting more BSOD's and a lot more frequent. I'm just a little worried I have to ship my laptop up for repairs, which will cost me time and thus money.

    So once again, here are my specs, and a zip file of all the dmp files I've found in the minidump folder.

    Sony VAIO NW (Windows 7 Home Premium 64 bits) 4Gb RAM, 2.2 GHZ Intel Core 2 DUO.
    The BSOD's appear mostly when installing software from Adobe (though I doubt the problem lies there) first I tried it with CS3, then the trial for Photoshop CS4 gave me the same problems. After rebooting, and trying again, the CS4 install was successful without any BSOD's. But still the problem persists, and I've been getting them at what seems to be random intervals.
    I checked my drivers, they're all up to date. I included the zip file with the dmp files here.

    Thanks for any help !

    greets
      My Computer
    Quote Quote

  10. usasma
    Posts : 5,705
    Win7 x64 + x86
       New #7

    SFEP.sys (based on issues that I had with a Sony at work). The cure (at work) was to wipe and reinstall Win7. I hope that it doesn't come to that with your system!

    Please visit the Sony support website and update the Sony Firmware Extenson Parser.

    Also, please remove the InterVideo player from your system it's regi.sys driver is also outdated.

    If those 2 changes don't remedy the issue, then please run Driver Verifier according to these directions:
    Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

    So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

    Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
    If that doesn't work, post back and we'll have to see about fixing the registry entry off-line.

    More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users

    Summary of the BSOD's:
    Code:
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Feb  3 05:36:33.089 2010 (GMT-5)
System Uptime: 0 days 0:28:14.008
BugCheck 34, {50830, fffff880022297d8, fffff88002229030, fffff80002eebced}
Probably caused by : ntkrnlmp.exe ( nt!CcUnmapVacbArray+15d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Feb  3 08:07:51.324 2010 (GMT-5)
System Uptime: 0 days 2:30:18.244
BugCheck 34, {50830, fffff88002dcb8a8, fffff88002dcb100, fffff880012c3f9d}
Probably caused by : Ntfs.sys ( Ntfs!NtfsAcquireScbForLazyWrite+25 )
PROCESS_NAME:  System
DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Feb  3 09:17:17.127 2010 (GMT-5)
System Uptime: 0 days 0:44:06.046
BugCheck 19, {3, fffffa8008397330, fffffa8008397320, fffffa8008397330}
Probably caused by : Pool_Corruption ( nt!ExFreePool+75b )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Feb  4 03:52:18.933 2010 (GMT-5)
System Uptime: 0 days 0:30:13.853
BugCheck A, {fffffa8014573db8, 2, 1, fffff80002f89a57}
Probably caused by : memory_corruption ( nt!MiReleaseConfirmedPageFileSpace+87 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Feb  4 08:47:38.501 2010 (GMT-5)
System Uptime: 0 days 0:27:54.420
BugCheck 109, {a3a039d89af576e3, 0, 4e229a84ba832311, 101}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Feb  4 09:48:21.080 2010 (GMT-5)
System Uptime: 0 days 1:00:00.000
BugCheck 109, {a3a039d89b008590, 0, fc4a8698e57bfac7, 101}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
      My Computer
    Quote Quote

 

  Related Discussions
BSOD installing xp x64 on a W7 x64
in BSOD Help and Support

Been at it for a few days now. Trying to install xp x64 on a machine with w 7 ultimate x64 on it. Tried slip streaming sata drivers with nlite with no luck. I have 3 physical drives, 1 ssd and two are HHD. W7 is on ssd and the other two are storage. I have set up a NTFS partition on the D drive of...
I've tried formatting windows 8 and also tried installing drivers seperately for both cards. Nothing has worked so far for me. I am trying to run these cards in crossfire. Both are 7950. As soon as it gets to the part where it installs the display driver, the screen goes black the first time,...
bsod when installing new 4gb ram
in Hardware & Devices

how would i set the voltage and clock in bios to get the max performance i have 2 2gb ram sticks in at the moment, and i tried to put a new 4gb and a 2 gb in but i get bsod after 5 mins.
BSOD after installing SP1
in BSOD Help and Support

Windows 7 is - x64 - the original installed OS on the system is Windows 7 - an OEM - The computer was bought new and is about two months old - the age of OS installation is the same and there has been no reinstallation I have just downloaded and installed Service Pack 1 today and have...
I just installed another module of 2GB RAM which is the exact same model of other 2GB i have in my system. When i turned on my PC for the 1st time after installing the RAM and i got BSOD right on the Windows Login Screen and it restarted the computer than again on the same screen. At first i...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 05:21.
Find Us