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Windows 7: windows 7 blue screen of death

03 Feb 2010   #1
caigen37

windows 7 ultimate 32 bit
 
 
windows 7 blue screen of death

my computer just recently crashed and came up with the clue screen of death
i attached a copy of the dum file and am hoping someone coud look at it and tell me whats wrong
i entered safe mode and deleted the newest upidates that seemed to do the trick for now but i dont know if theres a different problem
thanks


My System SpecsSystem Spec
03 Feb 2010   #2
swarfega

Windows 7 Professional 64-bit
 
 

Have a read of this page which might be of help.
My System SpecsSystem Spec
03 Feb 2010   #3
Pauly

Win7 Ultimate X64
 
 

Dump is blaming this driver, dump_wmimmc.sys
Seems to be related to gameguard located here, C:\ijji\ENGLISH\AVA\Binaries\GameGuard\dump_wmimmc.sys
Try updating this game or temp removing it to see if it helps
My System SpecsSystem Spec
03 Feb 2010   #4
caigen37

windows 7 ultimate 32 bit
 
 

It crashed again so I didn't fix it an I'm only 16 that page was confusing any further help is appreciated
My System SpecsSystem Spec
03 Feb 2010   #5
caigen37

windows 7 ultimate 32 bit
 
 

I'll try the ijji thing thanks slot I just updted te game AVA and that may be causing it
My System SpecsSystem Spec
03 Feb 2010   #6
Pauly

Win7 Ultimate X64
 
 

Give it a go if you get any more crashes post more dumps and we`ll have a look
My System SpecsSystem Spec
03 Feb 2010   #7
caigen37

windows 7 ultimate 32 bit
 
 

I completely deleted and uninstalled AVA and it still crashed any other advice?
My System SpecsSystem Spec
03 Feb 2010   #8
caigen37

windows 7 ultimate 32 bit
 
 

newest dump
My System SpecsSystem Spec
03 Feb 2010   #9
caigen37

windows 7 ultimate 32 bit
 
 

i have a copy of the windows 7 install cd could i just reinstall it?
and if so would i keep my data?
My System SpecsSystem Spec
03 Feb 2010   #10
Pauly

Win7 Ultimate X64
 
 

Yes you could reinstall with the disk but lets have a look at the dumps and see if we can fix it first

This dump is exactly the same, blaming the same driver, eventhough you have uninstalled the game it often leaves files behind like saved games and preferences and in your case drivers i would recommend manually deleting these folders as the driver still exists on your system, retain any saved games if you wish to keep them, they can be added back at a later date

Or alternatively locate the driver specified above and change the file extension to .bak to stop it from loading
My System SpecsSystem Spec
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 windows 7 blue screen of death




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