New
#1
Window 7 Blue screen
Hi I am a newbie so hope I am following forum rules!
I have last night and today got various blue screens and wondered if anyone would be able to shed any light on what they mean or what I may be can do to rectify the problem (if there is anything I can do).
below is the message I get when the computer restarts, I have also attached a winrar of the copy of the minidump file, which I hope I have done correctly.
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 2057 Additional information about the problem: BCCode: d1 BCP1: 0000004F BCP2: 00000002 BCP3: 00000000 BCP4: 9318B7C4 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\020310-29920-01.dmp C:\Users\powerc\AppData\Local\Temp\WER-65458-0.sysdata.xml Read our privacy statement online: Windows 7 Privacy Highlights - Microsoft Windows If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
I would really appreicate some help and thank you in advance for any advice given.
Carrie-anne