Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: A disk read error occurred. Press Ctrl+Alt+Del...


04 Feb 2010   #1

Windows 7
 
 
A disk read error occurred. Press Ctrl+Alt+Del...

Less than one month after I made a fresh installation of Windows 7 Professional 64-bit, I got this "looping" situation:

1. The boot process starts and goes normally until...
2. There comes this black screen that reads: A disk read error occurred. Press Ctrl+Alt+Del to restart.

Then it goes ad infinitum...

What can be wrong?


My System SpecsSystem Spec
.

04 Feb 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Paultx View Post
Less than one month after I made a fresh installation of Windows 7 Professional 64-bit, I got this "looping" situation:

1. The boot process starts and goes normally until...
2. There comes this black screen that reads: A disk read error occurred. Press Ctrl+Alt+Del to restart.

Then it goes ad infinitum...

What can be wrong?
Hi Paul

Sounds like your HD has f ailed. You can go to the mfr of your HD and download their diagnostic tool
My System SpecsSystem Spec
04 Feb 2010   #3

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

My System SpecsSystem Spec
.


04 Feb 2010   #4

 

IF you are still able load the OS,
Run an administrative command prompt and type chkdsk.exe /f
Type Y when it asks if you would like to schedule a disk check for the next restart.
Type exit.
Restart the machine and checkdisk will reallocate the bad sectors on your HDD if possible.
Most likely the machine was dropped while the HDD was writing. If that isn't the case and your HDD is less than 3 years old, you have a defective HDD and should be able to get it replaced for free.
My System SpecsSystem Spec
04 Feb 2010   #5

Windows 7
 
 

Thank you guys! I have this Belarc Advisor Current Profile (from Jan 14 2010) for that troubled PC. It reads:
Drives
MAXTOR STM3160215AS [Hard drive] (160,04 GB) -- drive 0, s/n 5RA6CHSL, rev 4.AAB, SMART Status: Healthy
MAXTOR STM3500320AS [Hard drive] (500,11 GB) -- drive 1, s/n 6QM0XYC6, rev MX1A, SMART Status: Healthy
I guess I'll have to burn a disc with the Maxtor PowerMax 4.23 Bootable CD .ISO image file, since I have no access to the OS GUI. Right?

Then what? Will I get a DOS-like screen to work my way?

UPDATE
I found that I need to use SeaTool for DOS: "boots to its own operating system you can test your drive regardless of the OS installed on it. "
My System SpecsSystem Spec
Reply

 A disk read error occurred. Press Ctrl+Alt+Del...




Thread Tools




Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:46 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33