PC suddenly crashes

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  1. Posts : 34
    Windows 7 Home Premium 32bit / Windows XP 32bit
       #1

    PC suddenly crashes


    In November I installed windows 7 and had no problems not even a single crash nothing. But suddenly I am getting crashes all over at least 1 or 2 times daily for the past 2 days.

    I had a geforce 7300gs which burn out (tried it on another 3 pcs and it did not work in either of them.) so i changed it. Since I am currently low on budget i bought an 8400GS. I don't know whether it is causing the problem but it has not caused any problems for at least a month and I have played COD4 for around 14hrs straight with not even a single crash.

    The following is the BSOD report

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1082

    Extra information about the problem
    BCCode: 124
    BCP1: 00000000
    BCP2: 8605D79C
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
    Bucket ID: 0x124_GenuineIntel_PROCESSOR_BUS_PRV
    Server information: 0cce847c-1554-447a-aaa3-5f90bb877d2f


    Since my old vga suddenly burnt out and i did not have any chance to uninstall its driver could it be causing any conflicts? If yes would reinstalling windows solve this problem? - If the problem is coming from the vga

    Thanks
    Zurrieq
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Zurrieq said:
    In November I installed windows 7 and had no problems not even a single crash nothing. But suddenly I am getting crashes all over at least 1 or 2 times daily for the past 2 days.

    I had a geforce 7300gs which burn out (tried it on another 3 pcs and it did not work in either of them.) so i changed it. Since I am currently low on budget i bought an 8400GS. I don't know whether it is causing the problem but it has not caused any problems for at least a month and I have played COD4 for around 14hrs straight with not even a single crash.

    The following is the BSOD report

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1082

    Extra information about the problem
    BCCode: 124
    BCP1: 00000000
    BCP2: 8605D79C
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
    Bucket ID: 0x124_GenuineIntel_PROCESSOR_BUS_PRV
    Server information: 0cce847c-1554-447a-aaa3-5f90bb877d2f


    Since my old vga suddenly burnt out and i did not have any chance to uninstall its driver could it be causing any conflicts? If yes would reinstalling windows solve this problem? - If the problem is coming from the vga

    Thanks
    Zurrieq

    Hi and welcome

    First we really need the actual dmp file. use these to upload it to us. https://www.sevenforums.com/crash-loc...d-problem.html

    Second in looking at the fragment you provided I noticed the bugcheck 124. you can use these to identify and diaxmose them. https://www.sevenforums.com/crash-loc...-what-try.html

    Thanks

    Ken
      My Computer


  3. Posts : 34
    Windows 7 Home Premium 32bit / Windows XP 32bit
    Thread Starter
       #3

    Here is my dump file

    Thanks

    Ill check the 0x124 things later cause I am busy working on my thesis.

    Sorry
      My Computer


  4. Posts : 34
    Windows 7 Home Premium 32bit / Windows XP 32bit
    Thread Starter
       #4

    PS forgot to mention that I had tried windows 7 RC for about 3weeks before release and had no problems.

    Thanks
      My Computer


  5. Posts : 34
    Windows 7 Home Premium 32bit / Windows XP 32bit
    Thread Starter
       #5

    PC just froze again.... Uploaded the new Dump file.... seems pretty similar to the one before.

    Programs I had running where firefox 3.6, thunderbird, msn, word 2007 and media player

    I got a logitech g15 keyboard from my old gaming days.... what i do notice is that one of the cores goes to 100% usage and the other one is around 15% with an overall usage of 58%. The exact number varies when it freezes. Also when my pc froze, the pointer moves and the track keeps on playing until it ends. A couple of rapid mouse clicks will also freeze the mouse...... ----- could it be a virus rather than a hardware or win 7 problem?

    Thanks
      My Computer


  6. Posts : 34
    Windows 7 Home Premium 32bit / Windows XP 32bit
    Thread Starter
       #6

    also had latest adobe reader running
      My Computer


  7. Posts : 34
    Windows 7 Home Premium 32bit / Windows XP 32bit
    Thread Starter
       #7

    anyone got an idea about the dump files i have posted?

    Thanks
      My Computer


  8. Posts : 34
    Windows 7 Home Premium 32bit / Windows XP 32bit
    Thread Starter
       #8

    This is my latest dump file can someone please debug it please????

    Thanks

    Very much appreciated
      My Computer


  9. Posts : 5,705
    Win7 x64 + x86
       #9

    They are all STOP 0x124 errors. All of your drivers are updated to at least May of 2009.
    The link that zigzag3143 provided is your best bet for fixing this issue.
    Here it is again: https://www.sevenforums.com/crash-loc...-what-try.html
      My Computer


  10. Posts : 34
    Windows 7 Home Premium 32bit / Windows XP 32bit
    Thread Starter
       #10

    Thanks for your reply?

    Would analysing the dump file be able to identify the drivers that might be causing this problem?

    According to windows update i got all the updated drivers for everything except for my vga since when updating the driver through windows update it made my pc unusable freezing every 2-4hrs.... Ill try do a manual installation of the vga (ie download the newest driver from nvidia and uninstall my current and install it. without going through windows update.

    i think my cooling is ok max temp is my vga at around 45 deg C at normal word processing.... processor goes up to around 41 deg.

    Ill also disconnect an old webcam which i still use since my win 98 days.... it worked on RC with no problems, when installed on RTM it did give an immediatly BSOD when win update was installing updates but when i tried it on my friends pc with same win7 version HP 32bit it worked just fine and then I reconnected to my pc and it worked without any problems (Unless it is causing the errors without me noticing). Ill also try finding updated drivers for my realtek sound codec.

    Any more suggestions?

    PS I have reinstalled the RAM and am planning to change them if i keep on getting this problem.... might be faulty RAM could it?

    Thanks
      My Computer


 
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