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Windows 7: BSOD on startup from sleep mode.

07 Feb 2010   #1
bombshell93

windows 7 64-bit
 
 
BSOD on startup from sleep mode.

I recieved a BSOD when I started my computer this morning from sleep mode. it didn't actually come up with BSOD the screen showed all my programs and stuff and when I went to click on something it came up with a white screen. I had to reboot from the button :/

Here is the minidump information. this isn't a recurring threat as I know but its still nice to find out what causes the BSOD's

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\020710-26437-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02801000 PsLoadedModuleList = 0xfffff800`02a3ee50
Debug session time: Sun Feb  7 11:47:36.656 2010 (GMT+0)
System Uptime: 0 days 0:00:11.656
Loading Kernel Symbols
................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80046cc4b8, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80046cc4b8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`02fe06f0 fffff800`02abba89 : fffffa80`046cc490 fffffa80`036fd680 00000000`00000012 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`02fe0c10 fffff800`0299d547 : fffffa80`046cc490 fffff800`02a165f8 fffffa80`036fd680 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`02fe0c40 fffff800`02905b95 : fffff800`02a78360 fffffa80`04b10c28 fffffa80`04b10c20 fffffa80`036fd680 : nt!WheapProcessWorkQueueItem+0x57
fffff880`02fe0c80 fffff800`02880161 : fffff880`0110ee00 fffff800`02905b70 fffffa80`036fd680 00000000`0003cf00 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`02fe0cb0 fffff800`02b16166 : 00000000`00000000 fffffa80`036fd680 00000000`00000080 fffffa80`03666890 : nt!ExpWorkerThread+0x111
fffff880`02fe0d40 fffff800`02851486 : fffff880`009e8180 fffffa80`036fd680 fffff880`009f2f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`02fe0d80 00000000`00000000 : fffff880`02fe1000 fffff880`02fdb000 fffff880`02fe09f0 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80046cc4b8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`02fe06f0 fffff800`02abba89 : fffffa80`046cc490 fffffa80`036fd680 00000000`00000012 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`02fe0c10 fffff800`0299d547 : fffffa80`046cc490 fffff800`02a165f8 fffffa80`036fd680 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`02fe0c40 fffff800`02905b95 : fffff800`02a78360 fffffa80`04b10c28 fffffa80`04b10c20 fffffa80`036fd680 : nt!WheapProcessWorkQueueItem+0x57
fffff880`02fe0c80 fffff800`02880161 : fffff880`0110ee00 fffff800`02905b70 fffffa80`036fd680 00000000`0003cf00 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`02fe0cb0 fffff800`02b16166 : 00000000`00000000 fffffa80`036fd680 00000000`00000080 fffffa80`03666890 : nt!ExpWorkerThread+0x111
fffff880`02fe0d40 fffff800`02851486 : fffff880`009e8180 fffffa80`036fd680 fffff880`009f2f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`02fe0d80 00000000`00000000 : fffff880`02fe1000 fffff880`02fdb000 fffff880`02fe09f0 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------



My System SpecsSystem Spec
.
07 Feb 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by bombshell93 View Post
I recieved a BSOD when I started my computer this morning from sleep mode. it didn't actually come up with BSOD the screen showed all my programs and stuff and when I went to click on something it came up with a white screen. I had to reboot from the button :/

Here is the minidump information. this isn't a recurring threat as I know but its still nice to find out what causes the BSOD's

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\020710-26437-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02801000 PsLoadedModuleList = 0xfffff800`02a3ee50
Debug session time: Sun Feb  7 11:47:36.656 2010 (GMT+0)
System Uptime: 0 days 0:00:11.656
Loading Kernel Symbols
................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80046cc4b8, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80046cc4b8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`02fe06f0 fffff800`02abba89 : fffffa80`046cc490 fffffa80`036fd680 00000000`00000012 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`02fe0c10 fffff800`0299d547 : fffffa80`046cc490 fffff800`02a165f8 fffffa80`036fd680 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`02fe0c40 fffff800`02905b95 : fffff800`02a78360 fffffa80`04b10c28 fffffa80`04b10c20 fffffa80`036fd680 : nt!WheapProcessWorkQueueItem+0x57
fffff880`02fe0c80 fffff800`02880161 : fffff880`0110ee00 fffff800`02905b70 fffffa80`036fd680 00000000`0003cf00 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`02fe0cb0 fffff800`02b16166 : 00000000`00000000 fffffa80`036fd680 00000000`00000080 fffffa80`03666890 : nt!ExpWorkerThread+0x111
fffff880`02fe0d40 fffff800`02851486 : fffff880`009e8180 fffffa80`036fd680 fffff880`009f2f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`02fe0d80 00000000`00000000 : fffff880`02fe1000 fffff880`02fdb000 fffff880`02fe09f0 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80046cc4b8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`02fe06f0 fffff800`02abba89 : fffffa80`046cc490 fffffa80`036fd680 00000000`00000012 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`02fe0c10 fffff800`0299d547 : fffffa80`046cc490 fffff800`02a165f8 fffffa80`036fd680 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`02fe0c40 fffff800`02905b95 : fffff800`02a78360 fffffa80`04b10c28 fffffa80`04b10c20 fffffa80`036fd680 : nt!WheapProcessWorkQueueItem+0x57
fffff880`02fe0c80 fffff800`02880161 : fffff880`0110ee00 fffff800`02905b70 fffffa80`036fd680 00000000`0003cf00 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`02fe0cb0 fffff800`02b16166 : 00000000`00000000 fffffa80`036fd680 00000000`00000080 fffffa80`03666890 : nt!ExpWorkerThread+0x111
fffff880`02fe0d40 fffff800`02851486 : fffff880`009e8180 fffffa80`036fd680 fffff880`009f2f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`02fe0d80 00000000`00000000 : fffff880`02fe1000 fffff880`02fdb000 fffff880`02fe09f0 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------

Hi and welcome

Bugcheck 124 is invariably hardware. use these to find and halp fix it. http://www.sevenforums.com/crash-loc...-what-try.html

Good luck and let us know the results

Ken
My System SpecsSystem Spec
Reply

 BSOD on startup from sleep mode.




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