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Windows 7: BSOD from USB Linksys WUSB100


07 Feb 2010   #1

Win 7 x64 Home Premium
 
 
BSOD from USB Linksys WUSB100

Here is a description of what causes the BSOD:

The computer appears to work fine for a random time (2 min to 24 hours). Then the connection stops and shows "Limited Access" or no internet basically. It says I'm still connected to the home network and the router is still working. My laptop can still use the router and resetting the router does not reset the problem.

If I select "restart" or "shut down", the shut down process takes FOREVER and then does a blue screen crash dump. The crash screen shows a problem occured with the usb driver. I tried putting the Linksys wireless adapter into other USB slots and Windows 7 would detect the Linksys USB and create a new connection (Linksys USB wireless connection #3...#4...#5) for each slot I tried, but it would never connect correctly. This problem persisted even after successful restarts (no crash dump). Putting the usb adapter back in the original usb slot brings back internet connection.

The driver I'm using is from the Windows Update site. Under System - Device Manager, it shows the driver as 3.0.3.0 with a date of 8/26/09. This matches the version number that is listed on Linksys support website for the WUSB100 but the date is different -- 11/09/09. Either way, it appears to be the most recent driver and installed correctly.

I tried updating the motherboard drivers from a suggestion on another thread. VIA no longer has the 4-n-1 driver package for Windows 7. The drivers they host seem to be much older. The thread led me to disable the on-board peripherals to troubleshoot the driver issue, but that didn't solve the BSOD either. Origninal thread:
VIA Hyperion 4-in-1 drivers

I also posted to a Linksys WUSB100 thread and the suggestions were good, but didn't solve the problem. To summarize the thread: update your driver/update the motherboard drivers. Original thread: Linksys wusb100

I have attached the contents of my minidump folder to help troubleshoot. Any help would be GREATLY appreciated.


My System SpecsSystem Spec
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07 Feb 2010   #2

Windows 7 Ultimate RTM
 
 

Might want to try some self help first. Download this utility from Nirsoft and see if it helps understand what may be going on:
BlueScreenView - blue screen of death (STOP error) information.

Good luck.

Jim
My System SpecsSystem Spec
07 Feb 2010   #3

Win7 Ultimate X64
 
 

Nearly all the dumps say error 0xFE BSOD Index caused by usbhub.sys

This is a problem with your usb driver or a faulty piece of hardware plugged into a usb port

Remove all usb equipment and run a system file corruption scan
start>cmd.exe>right click run as admin>type sfc /scannow
My System SpecsSystem Spec
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 BSOD from USB Linksys WUSB100




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