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Windows 7: Kernel- power ID 41 (63) while playing games

10 Feb 2010   #11

Microsoft Community Contributor Award Recipient


The event info in your first post normally means one of two things: first, computer stops responding when going to sleep, during the sleep or waking up from sleep, or second possibility is a hard reset, rebooting without shutting down properly.

Because hard reset is what you told you had to do after the crash, I think we are looking the wrong event entry; IMO this entry is about your hard reset, not about what caused the computer to crash in the first place.

So back to the event viewer, what are the events just prior this one?


My System SpecsSystem Spec
11 Feb 2010   #12

Windows 7 home premuim

Attachment 53562My harddrive is 500gb Matrox STM345004 18AS SCSI Disk device so im gessing the brand is Matrox

The problem is getting worse this time the computer rebooted instead of crashing but it still made that click/pop nosie I personally dont think its the hardrive because would a harddrive shutting down make a noise like tht ? the attach ment is a mini dump file i think if not let me no
My System SpecsSystem Spec
12 Feb 2010   #13

Microsoft Community Contributor Award Recipient


Richard, referring to your PM to me:

Open Event Viewer. Click Custom Views, followed by Administrative Events:

Attachment 53653

You'll find the events in chronological order, together with a brief summary of the chosen event.

Hope this helps.

My System SpecsSystem Spec


 Kernel- power ID 41 (63) while playing games

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